Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · CRM Software
Salesforce earns a 4.53/5 from 710 reviews and the top SpotScore of 9.8, remaining the default for enterprise revenue teams that need a deeply customizable platform with a large ecosystem of integrations and third-party apps. Pipedrive scores 4.67/5 from 3,347 reviews at a 9.6 SpotScore — the highest rating among tools with significant review volume — and is purpose-built for sales reps who want a fast deal-focused pipeline view with minimal admin overhead. Freshsales earns a 4.67/5 from 536 reviewers at a 9.3 SpotScore and includes a freemium tier, making it one of the most attractive entry points for SMB sales teams moving their pipeline off spreadsheets for the first time.
CRM software tracks contacts, deals, and customer interactions to help sales teams manage their pipeline and close revenue more consistently. The main buyers are sales managers, RevOps leads, and founders at B2B companies with active outbound or relationship-driven sales motions.
Quick picks for CRM Software
- Best overall — Salesforce
- Best for deal-focused sales teams — Pipedrive
- Best for SMBs moving off spreadsheets — Freshsales
- Best free option — Zoho CRM
Who gets the most from CRM Software
- 1Sales managers leading sales automation initiatives in SaaS or Martech companies
- 2Account executives in consulting firms managing client relationships and sales pipelines
- 3Small business owners or marketing managers seeking integrated CRM and marketing automation
How to choose CRM Software
If you prioritize cost-effectiveness and ease of use, filter by Freemium or Free Trial options and sort by user rating; for enterprise-grade customization and reliable analytics, filter by Enterprise deployment and sort by highest rating.
Showing 141-160 out of 278

Add to compare
What is LeadGrabber Pro?
LeadGrabber Pro is a must-have tool for B2B marketers and sales teams looking to boost their lead generation efforts. This powerful prospecting tool allows users to easily gather contact details of potential clients from various online sources, including directories and social networking sites. ...
Read more about LeadGrabber Pro8.7
SpotScore
Sugar Sell
Revolutionize your sales process with SugarCRM.
Best for: SMB teams · Mid-market · Enterprise
What is Sugar Sell?
SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force automation software. SugarCRM is also extensible and can be customized to meet your individual business needs ...
Read more about Sugar SellStarts from $49/Month
9.8
SpotScore

Agentforce Sales (formerly Salesforce Sales Cloud)
AI agents for sales — Salesforce CRM with Agentforce autonomous selling, pipeline & forecasting
Best for: SMB teams · Mid-market · Enterprise
What is Agentforce Sales (formerly Salesforce Sales Cloud)?
Agentforce Sales (formerly Salesforce Sales Cloud) is Salesforce's flagship AI-powered sales CRM. It combines core CRM — lead, contact, opportunity and pipeline management, forecasting and analytics — with Agentforce, Salesforce's suite of autonomous AI agents that prospect, answer rep ...
Read more about Agentforce Sales (formerly Salesforce Sales Cloud)
- Shortlisted in minutes, not days
- Matched to your business
- Trusted by 2M+ software buyers every year
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
7.8
SpotScore

Clientshare
Streamline your contracts, elevate your customer relationships.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Clientshare?
Clientshare is a comprehensive service governance tool that helps businesses automate their contract lifecycle and consolidate customer relationships. With this software, users can track and review their business activities, view and share secure web documents, and access individual and account ...
Read more about ClientshareClientshare offers custom pricing plan
8.1
SpotScore

Add to compare
What is Friday CRM?
Friday CRM is a Sales Force Automation System that helps you manage every aspect of your daily business operations from a single, easy to use software application. With the ability to track opportunities and deals from start to finish, manage round-the-clock customer interactions, automate ...
Read more about Friday CRM7.9
SpotScore
CRM.me
Streamline your customer relationships with CRM.me.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is CRM.me?
CRM.me is the easy, powerful web-based management tool for all your customer relationships. CRM.me lets you to add, update and share information about your customers with ease. Each customer has their own page that is customized to meet the needs of your business. All sales and support teams ...
Read more about CRM.meStarts from $35/User/Month
8.7
SpotScore

Add to compare
What is Salesforce Essentials?
Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up and running quickly in the cloud. It’s designed for small to midsize companies that need to grow sales and ...
Read more about Salesforce Essentials8.7
SpotScore

Efficy CRM
Boost sales and productivity with Efficy CRM.
Best for: SMB teams · Mid-market · Enterprise
What is Efficy CRM?
Efficy CRM Software provides you with everything you need to increase sales and boost productivity. With seamless integration to the Efficy e-commerce solution, this user-friendly CRM system includes all the features you need to streamline your operations, improve customer relations, and ...
Read more about Efficy CRM9.0
SpotScore

SuperOffice CRM
Efficiently streamline your business with SuperOffice.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is SuperOffice CRM?
SuperOffice CRM is a web-based CRM for European sales, marketing, and customer service teams at small to mid-sized businesses. It centralizes customer activity, contact records, and deal tracking so reps spend less time switching between tools and more time on outreach. The interface is ...
Read more about SuperOffice CRMSuperOffice CRM offers custom pricing plan
7.9
SpotScore

Affinity Relationship Intelligence
Empowering business success through intelligent data management.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Affinity Relationship Intelligence?
Introducing Affinity Relationship Intelligence, the ultimate solution for managing business-related data. With its tagline "An appropriate choice to take care of business-relevant data", this innovative CRM software offers advanced relationship metrics and detailed insights for effective deal ...
Read more about Affinity Relationship IntelligenceAffinity Relationship Intelligence offers custom pricing plan
8.2
SpotScore

Add to compare
What is Tripleseat?
Tripleseat is a web-based platform that helps restaurants, hotels, and unique venues to increase their sales and automate the booking process. The solution simplifies contact management with CRM tools, customizable forms and reminders to collaborate with the team. Moreover, the software is PCI ...
Read more about TripleseatTripleseat offers custom pricing plan

PERQ
Boost conversions and drive profitability with PERQ.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is PERQ?
PERQ is an innovative platform that provides businesses with the tools to gain insights about multifamily properties, and increase their chances of success. It allows marketers and small and medium companies to schedule multiple tour types on their websites to effectively nurture leads. All ...
Read more about PERQPERQ offers custom pricing plan
8.9
SpotScore

Add to compare
What is SALESmanago?
The SALESmanago Marketing Automation Software is an easy-to-use and flexible marketing automation platform designed specifically to meet your e-commerce needs. It's unique approach allows you to quickly identify and deliver upsell offers, personalized content, loyalty programs, lead scoring, ...
Read more about SALESmanagoSALESmanago offers custom pricing plan
8.3
SpotScore

edge CRM
Streamline your sales and strengthen customer connections.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is edge CRM?
edge CRM is a sales and service CRM for business managers and sales reps at mid-sized companies that need real-time visibility into their pipeline, daily activities, and team performance. It combines lead tracking, proposal generation, AI-driven forecasting, and team communication features so ...
Read more about edge CRMedge CRM offers custom pricing plan
8.4
SpotScore

Shape Software
Maximize your customer relationships with Shape.
Best for: SMB teams · Mid-market · Enterprise
What is Shape Software?
Shape Software is a CRM for sales and marketing teams that need lead generation and nurturing workflows in a single platform. It combines email campaigns, landing pages, and lead scoring to move prospects through a pipeline, with contacts, emails, texts, and calls all logged in one place. The ...
Read more about Shape Software8.4
SpotScore

Add to compare
What is Salesboom?
Salesboom is a cloud-based CRM for small to mid-sized businesses that need sales tracking, contact management, and marketing automation in one customizable platform. Teams can add custom fields and adjust workflows without developer help, making it practical for businesses with non-standard ...
Read more about Salesboom8.7
SpotScore

GoSquared
Convert visitors into customers with real-time website monitoring.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is GoSquared?
GoSquared is an analytics and CRM platform for small to medium-sized digital businesses that want real-time visitor tracking, live chat, and customer data consolidated in one tool instead of managing separate subscriptions. It solves the problem of stitching together analytics, chat, and CRM by ...
Read more about GoSquaredStarts from $29/Month, also offers free forever plan
9.0
SpotScore
User.com
Accelerate conversions with User.com's powerful automation.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is User.com?
User.com is an all-in-one customer engagement platform for startups and growing SaaS companies that need CRM, live chat, email automation, push notifications, and user tracking without stitching together multiple tools. It centralizes all customer communication channels and lets teams build ...
Read more about User.comUser.com offers custom pricing plan
8.9
SpotScore

IRIS CRM
Streamline your CRM and supercharge your productivity.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is IRIS CRM?
The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to manage as many contacts as necessary while keeping a single database. The intuitive, graphical user ...
Read more about IRIS CRM8.6
SpotScore

Mothernode CRM
Streamline your CRM with Mothernode's powerful tools.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Mothernode CRM?
Mothernode Community CRM is a customer relationship management (CRM) system designed to help you manage your contacts, proposals, opportunities, tasks, events and more. Mothernode's design is flexible enough to allow you to customize what data you see per user role. You can have an unlimited ...
Read more about Mothernode CRMStarts from $24.99/User/Month
View CRM Software by Country
Related Blogs and Articles for Crm Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].











