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8.7

Spot Score

C2CRM - CRM Software

C2CRM Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

SOC 2
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Starts from $37 / User / Month

VerizonVerizon
Dean FoodsDean Foods

Trusted by many companies including Verizon

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What is C2CRM?

C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of integrated solutions that can work seamlessly on their own or together. In addition to providing an unmatched amount of lead tracking features for Salesforce users, C2CRM offers this functionality for non-Salesforce users as well.

Pricing

  • Starts from $37 / User / Month

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

C2CRM Software Demo

C2CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider C2CRM

Team types
Large Enterprises, Medium Business

Why teams choose C2CRM

  • Integrated solutions streamline sales and marketing efforts.

  • Robust lead tracking enhances sales opportunities.

  • User-friendly interface encourages adoption.

Is C2CRM right for you?

What buyers should know before shortlisting C2CRM

C2CRM has consistently impressed users with its robust feature set, ease of customization, and ability to adapt to a variety of business needs. This customer relationship management software excels in streamlining sales processes, automating marketing efforts, and centralizing customer data, which has enabled companies to enhance productivity and improve team collaboration.

The platform’s user-friendly interface and intuitive dashboards make it a popular choice, especially for businesses looking for a solution that accommodates growth and scalability. Many users also commend C2CRM’s responsive customer service and its commitment to continuous improvements.

Its capabilities for email marketing, lead generation, and sales tracking have proven essential for businesses aiming to stay competitive. Additionally, features such as customizable modules and strong reporting tools are frequently highlighted as strengths by users from diverse industries.

The mobile app and integration with other tools like Outlook further empower users to access data and manage tasks on the go. That said, some aspects of C2CRM could benefit from refinement.

The platform occasionally experiences delays in loading or processing, particularly with heavy usage, and the mobile app has room to improve in terms of usability. Some users have also noted a learning curve for beginners, and specific functionalities, such as the calendar and export options, could be enhanced for greater efficiency.

Overall, these are minor setbacks within an otherwise highly capable and valuable CRM tool. For organizations seeking a versatile, customer-oriented solution with a strong support system and comprehensive features, C2CRM remains an excellent choice.

Its balance of simplicity and adaptability makes it a dependable ally in driving business success.

Pros and cons

C2CRM pros and cons

  • C2CRM pros
  • Integrated solutions streamline sales and marketing efforts.

  • Robust lead tracking enhances sales opportunities.

  • User-friendly interface encourages adoption.

  • C2CRM cons
  • May require training to fully utilize features.

  • Limited mobile access can hinder on-the-go use.

4.7/5 rating
59 verified reviews
Free trial available

Ready to try it?

Get started with C2CRM

Start your free trial — no credit card required.

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C2CRM reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 59 reviews, with consistently positive feedback.

What buyers like

  • Highly customizable platform tailored to meet specific industry and organizational needs, enhancing usability for diverse workflows.
  • Intuitive and user-friendly interface with seamless onboarding and training, requiring minimal effort to get started.
  • Comprehensive functionality for managing sales, marketing, and customer service from a single collaborative platform.

Common complaints

  • The platform can be slow at times, especially with heavy usage or loading large datasets, impacting user experience.
  • Lacks robust beginner-friendly resources like detailed user manuals or comprehensive guides, leading to a steep learning curve for newcomers.
  • Limited social media integrations and basic prospect valuation tools, which could hinder advanced marketing efforts.

4.7

Excellent

Based on 75 ratings & 59 reviews

Rating Distribution

Excellent

(46)

Very Good

(12)

Good

(0)

Poor

(1)

Poor

(0)

What users are saying

AU

Anonymous User

12/26/23

5 out of 5

"User friendly"

What do you like best about C2CRM? Automation facility into C2CRM is amazing. What do you dislike about C2CRM? I didn't find anything that help me to ...

Read more

SM

Sattwik M

12/03/23

5 out of 5

"It's great and proven software for Customer Relationship Management"

What do you like best about C2CRM? C2 CRM platform is very easy to use and it is also a value for money product for our company. After using this ...

Read more

KS

Krunal S

11/29/23

5 out of 5

"Affordable Management Tool"

What do you like best about C2CRM? It is great service provider and it is useful for sales pipelines, marketing &customer interactions What do you ...

Read more

AD

Arminda D

05/24/23

5 out of 5

"My Amazing C2 Experience"

What do you like best about C2CRM? C2 has fantastic information and usage that is simple to use. What do you dislike about C2CRM? Nothing, C2 is ...

Read more

PM

Paul M

05/05/23

4.5 out of 5

"We have been with C2CRM since 2018 and they have been fantastic!"

What do you like best about C2CRM? The customizable aspect that C2CRM has delivered for our industry and the developers continue working to create new ...

Read more

AU

Anonymous User

05/02/23

4 out of 5

"C2 has amazing potential"

What do you like best about C2CRM? The Customer Support. They have been amazing and always respond to my random ideas and questions. What do you ...

Read more

What are the features of C2CRM?

31%

Feature coverage

9 of 29 tracked features

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

A product catalog is a marketing tool that contains vital product information to assist buyers in making a purchasing choice. Product charac…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…

Security & Compliance

C2CRM security and data handling

Key compliance certifications and security features for IT and security teams evaluating C2CRM.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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C2CRM Customers

Verizon-logo

Verizon

Dean Foods-logo

Dean Foods

Help & Contact

C2CRM Support Options

Customer ServiceOnline
LocationCoppell, Texas

Frequently Asked Questions About C2CRM

Common questions buyers ask before choosing C2CRM.

C2CRM is a CRM Software. C2CRM offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Project Management and many more functionalities.

Buyers commonly note the following limitations of C2CRM: May require training to fully utilize features.; Limited mobile access can hinder on-the-go use.; Advanced analytics may be lacking..

Some top alternatives to C2CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and Miss CRM.

C2CRM offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the C2CRM as of now.

The starting price of C2CRM is $37/User/Month

Ready to try it?

Get started with C2CRM

Start your free trial — no credit card required.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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