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8.7

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Efficy CRM - CRM Software

Efficy CRM Reviews in July 2026: User Ratings, Pros & Cons

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Efficy CRM Reviews & Ratings

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Rating Distribution

Excellent

(43)

Very Good

(10)

Good

(2)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

Efficy CRM is a feature-rich platform that works across different company sizes and industries. Users report that the interface is intuitive, data organization is solid, and customization options are extensive. The platform automates workflows, manages customer data, and supports email marketing campaigns. Mobile access is available, and the analytics tools ...Read more

Efficy CRM pros and cons

  • Accessible across devices, usable by staff with varying technical expertise.

  • High degree of customization to fit specific business needs.

  • Centralized customer data management improves tracking and workflows.

  • Automates email marketing and workflow processes, reducing manual work.

  • The learning curve can be steep for new users due to the abundance of features and complex interface, often requiring additional training or support to onboard.

  • The web interface and UI/UX design can feel outdated or overwhelming for newcomers, leading to initial usability challenges.

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Showing 1-10 out of 55

NR

NILENDRA R

05/28/24

4 out of 5

"The CRM of the new age which helps you manage everything with a friendly Interface to navigate"

What do you like best about Efficy CRM? The ease to track everything from information to interaction in one place along with ease to reach out your potential leads. Visual insights and gamified interface are key feature which stands out. Fare pricing compared to other competitors without hampering the quality of service with life long custom upgrades is cherry on the top. At last the amazing customer support they offer is something which should not be overlooked. What do you dislike about ...

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CS

Chetan S

01/10/24

5 out of 5

"Easy to use and customizable CRM"

What do you like best about Efficy CRM? It is easy to use for my work, powerful and flexible. What do you dislike about Efficy CRM? Overall im really impressed with the features of Efficy but reporting feature could be improved. What problems is Efficy CRM solving and how is that benefiting you? Biggest challenge for me is the data organization. It organiz my data in efficient manner.

TB

Tapan B

01/10/24

4 out of 5

"Very good"

What do you like best about Efficy CRM? It's more user friendly and efficient to use What do you dislike about Efficy CRM? The competitor in the markets the limitations of the platform What problems is Efficy CRM solving and how is that benefiting you? Making the business process more streamlined

KG

Komal G

01/10/24

4.5 out of 5

"The CRM software i really upon"

What do you like best about Efficy CRM? The user friendliness and customisable view is the USP o efficy CRM. For Project management email marketing everything under one umbrella. What do you dislike about Efficy CRM? So far everything looks good. Nothing i can complint apart from few glitches What problems is Efficy CRM solving and how is that benefiting you? Content Management gets so easy and email marketing management gets easy as pie

SS

Shweta S

01/10/24

4.5 out of 5

"Efficient and Feature-Packed CRM Solution"

What do you like best about Efficy CRM? User friendly Interface. High level of Customization Available. Powerful Reporting Capabilities. Automating repetitive task and managing workflows. Efficy has been responsive and helpful, addressed our queries promptly and provided assistance whenever needed. What do you dislike about Efficy CRM? While the platform is user friendly. there is still a learning curve, especially for our users new to CRM systems. However the available training resources ...

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RJ

Rupak J

01/10/24

4.5 out of 5

"One stop solution for all your customer management needs"

What do you like best about Efficy CRM? Intuitive and user friendly platform for streamlining your business and customer relations. Also, the rich feature set fulfills all the requirements expected from a great CRM tool suitable for organisations of different sizes with different frequency of use. What do you dislike about Efficy CRM? One thing where Efficy can improve is providing an upfront comprehensive training to minimise support requests. But, the support service was really helpful in ...

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TA

Tushar A

01/10/24

4.5 out of 5

"Great experience"

What do you like best about Efficy CRM? It was great using Efficy CRM, i would recommend to everyone What do you dislike about Efficy CRM? I din't disliked the app at all. It is great What problems is Efficy CRM solving and how is that benefiting you? It is helping me very much in email marketing

DS

Dev S

01/09/24

5 out of 5

"Efficy crm real view with my review"

What do you like best about Efficy CRM? It usually provides advantages such as centralized customer data streamlined communication task automation and customizable workforce. Enhancing team collaboration and optimizing sales processes for better efficiency and productivity.easy to use,customer support makes easy. What do you dislike about Efficy CRM? Efficy crm has faced critics for its relatively steeper learning curve and the need for more intuitive user interface. It's essential to Ssez ...

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AU

Anonymous User

01/09/24

4.5 out of 5

"Exceptional management tool"

What do you like best about Efficy CRM? The modular structure of Efficy CRM enticed me the most. We were able to customize the CRM system according to our personalized interests, thus increasing the company's overall productivity. What do you dislike about Efficy CRM? The UI/UX interface could've been better. What problems is Efficy CRM solving and how is that benefiting you? The software has automated the sales processes thus steamlining repetitive tasks such as follow up emails. It also ...

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KS

Kaishmeen S

01/08/24

4 out of 5

"Experience with Efficy CRM"

What do you like best about Efficy CRM? 1. Accessing databse is very easier. Can open from any device from anywhere 2. Timely reminders provided and helps in completing tasks with ease What do you dislike about Efficy CRM? It has a bundle of features which at times get overwhelming but every feature is useful when you learn about them and use it What problems is Efficy CRM solving and how is that benefiting you? It is helping in managing the workflow and keep a track of everything at one place

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].