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8.7

SpotScore

C2CRM - CRM Software

C2CRM Reviews in July 2026: User Ratings, Pros & Cons

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4.7

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C2CRM Reviews & Ratings

4.7

Excellent

Based on 75 ratings & 59 reviews

Are you using C2CRM?

Rating Distribution

Excellent

(46)

Very Good

(12)

Good

(0)

Poor

(1)

Terrible

(0)

Spotsaas Editor’s POV

C2CRM users report that the platform handles core CRM functions—sales process automation, email marketing, lead generation, and customer data centralization—effectively. The interface is straightforward, and customizable modules let you adapt workflows to your business structure. Mobile access via the app and Outlook integration support remote work, and customer ...Read more

C2CRM pros and cons

  • Customizable to specific industry and organizational needs, covering diverse workflow types.

  • Onboarding and training are structured to minimize time-to-productivity for new users.

  • Manages sales, marketing, and customer service in a single platform.

  • Automation features cover email marketing and workflow management to reduce manual steps.

  • Platform can slow down under heavy usage or when loading large datasets.

  • Beginner resources like detailed user manuals and guides are limited, leading to a steep learning curve for newcomers.

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Showing 1-10 out of 59

AU

Anonymous User

12/26/23

5 out of 5

"User friendly"

What do you like best about C2CRM? Automation facility into C2CRM is amazing. What do you dislike about C2CRM? I didn't find anything that help me to dislike everything works smoothly. What problems is C2CRM solving and how is that benefiting you? Data segmentation

SM

Sattwik M

12/03/23

5 out of 5

"It's great and proven software for Customer Relationship Management"

What do you like best about C2CRM? C2 CRM platform is very easy to use and it is also a value for money product for our company. After using this product our growth has increased up to 8 to 10% so we are happy with their products and hope our company will continuously make new collaborations with c2crm What do you dislike about C2CRM? The portal is not mobile friendly. The customer support team is good but they can be better. This product is hard to use by beginners so you need I experience ...

Read more

KS

Krunal S

11/29/23

5 out of 5

"Affordable Management Tool"

What do you like best about C2CRM? It is great service provider and it is useful for sales pipelines, marketing &customer interactions What do you dislike about C2CRM? it takes timeto resolve regarding the CRM Solutions What problems is C2CRM solving and how is that benefiting you? it possess various features & it provides a great service for lead generation process also gives accurate statistical results.

AD

Arminda D

05/24/23

5 out of 5

"My Amazing C2 Experience"

What do you like best about C2CRM? C2 has fantastic information and usage that is simple to use. What do you dislike about C2CRM? Nothing, C2 is really an amazing software What problems is C2CRM solving and how is that benefiting you? There is no problem with C2; everything with the software is beneficial to the business.

PM

Paul M

05/05/23

4.5 out of 5

"We have been with C2CRM since 2018 and they have been fantastic!"

What do you like best about C2CRM? The customizable aspect that C2CRM has delivered for our industry and the developers continue working to create new functionality and technology integrations. What do you dislike about C2CRM? There isn't anything to dislike. With customization, you have to understand development can take some time to complete, test and implement. In the big picture, you need to know what your deliverable dates are and what you need immediately and what can be implemented ...

Read more

AU

Anonymous User

05/02/23

4 out of 5

"C2 has amazing potential"

What do you like best about C2CRM? The Customer Support. They have been amazing and always respond to my random ideas and questions. What do you dislike about C2CRM? It is super slow due the amount of information and heavy usage. We would like to use it for more but can not. What problems is C2CRM solving and how is that benefiting you? Keeps p all our dealer (Customer) information and requests in one central location. Helped to cut down the amount of places info is kept and people being ...

Read more

AU

Anonymous User

04/28/23

5 out of 5

"Highly Recommend!"

What do you like best about C2CRM? The product and the ease of use has made this a success for our company. The team is very knowledgable and responsive. They are a please to work with. What do you dislike about C2CRM? I do not have anything I can say I dislike about C2CRM. What problems is C2CRM solving and how is that benefiting you? We use this for our CRM, forecasting, submitting sample requests to our ERP system. C2CRM has helped keep key stakeholders current regarding what is ...

Read more

AU

Anonymous User

04/28/23

5 out of 5

"C2 provided the support we were looking for and were extremely flexible and easy to work with."

What do you like best about C2CRM? It was able to be customized to meet the needs of our specific industry. It's also intuitive to a sales person making it a quick learn. What do you dislike about C2CRM? I would like to see an online or written guide book on how the different functions work so I don't always have to call and take notes. What problems is C2CRM solving and how is that benefiting you? We are an exhibit builder for customers going to tradeshows. C2 is the first software program ...

Read more

PN

Paulette N

04/26/23

5 out of 5

"The BEST Customer service"

What do you like best about C2CRM? They assign you a project manager who is very responsive, even after the original orientation. What do you dislike about C2CRM? The only downside is the inability to map correctly at this time. What problems is C2CRM solving and how is that benefiting you? They are always updating the product and we are often pleasantly surprised with changes.

JH

Jeff H

04/25/23

5 out of 5

"Great experience overall with the entire C2 team"

What do you like best about C2CRM? Mackenzie, Lindsay and everyone at C2 worked with our CRM launch committee and still work closely with our team to ensure the system was customized for our platform and works flawlessly. It's been a fantastic experience and I wish we had chosen C2 sooner. What do you dislike about C2CRM? I don't have anything negative to say about using C2...maybe the weekly reporting could be improved but I'm working closely with Lindsay to make that happen. What problems ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].