9.6
Spot Score
CloudTalk Reviews in June 2026: User Ratings, Pros & Cons
Efficiently elevate call center performance.
Add to compare
Starts from $25 / User / Month when Billed Yearly
CloudTalk Reviews & Ratings
Spotsaas Editor’s POV
Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based phone system, granting users complete control over incoming call configurations. Despite some challenges in accessing sales departments, Cloudtalk delivers a user-friendly ...Read more
CloudTalk pros and cons
Easy to use interface with seamless integration for productivity tools like CRM systems.
Fast and responsive customer support appreciated by users for efficient issue resolution.
Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Reliable call quality even for international calls, reducing concerns about signal quality and cost.
Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
Filter results
Sort by :
Showing 1-10 out of 1369
MR
Matan Rabin
01/17/26
Smooth setup + great call quality
We started using CloudTalk and the experience has been excellent. Setup was straightforward, the interface is easy to use, and call quality has been consistently solid. I also appreciate how responsive support has been when we had questions. Overall, it’s a reliable phone system that does what it promises.
AD
Aeshwarya Das
01/14/26
Great first experience
We have recently onboarded with CloudTalk and the initial experience has been positive. The system seems user-friendly and the onboarding process was straightforward. So far, everything is working as expected.
EF
Enzo Fernandez
01/13/26
Had a great customer experience so far
Had a great customer experience so far. The team has been extremely helpful with all the information and onboarding.
JM
José Moraes
01/13/26
Smooth and easy to set up
Experience with CloudTalk has been smooth. It helps our sales team to reach new markets with reasonable phone rates. The integration to CRMs works great and is easy to set up, and now we have more reliable data on phone calling to scale and report on.
S
Sebastian
01/12/26
Great UI
The overall UI Experience is very good, and to start calling as soon as possible this platform is the best.
CM
Christophe M
01/08/26
Great phone service integrated with…
Great phone service integrated with PipedriveI was looking for a solution that works with Pipedrive : it is perfect and super easy to set upI hilghi recommend it !
RL
Rachel Layton
01/08/26
Easy Setup, Great Team!
Matais and Omar were fantastic to work with. They laid everything out clearly and made the entire process simple and straightforward. The system setup has been easy and very user-friendly, and we’re excited about this partnership and how CloudTalk will help improve our team’s communication.
AP
Alex Pena
01/08/26
Manu was very helpful through the…
Manu was very helpful through the process.He definitively understands his clients, I would recommend him to other businesses for their campaigns.
JT
Joshua Tillväxtbyggarna
01/08/26
Overall great product
The software is great, beginner friendly and the team is very helpful
TT
Thomas Tzouridis
01/06/26
Did what it should.
Did what it should.Searched for an inbound and outbound service where I can get the numbers I need & track the calls I’ve done and they just exactly delivered it.No complications, just working.
Free vendor scorecard
Evaluate CloudTalk objectively with the call center software scorecard
A weighted call center software vendor scorecard to score CloudTalk against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].