9.1
SpotScore
CircleLoop Reviews in July 2026: User Ratings, Pros & Cons
Effortless communication, optimized customer experience.
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Starts from $6.45 / User / Month
CircleLoop Reviews & Ratings
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Spotsaas Editor’s POV
CircleLoop is a communication software with mixed user feedback. Strengths include low pricing and responsive support—the team typically replies quickly to tickets. Weaknesses include call quality issues, unreliable call forwarding, and limited international calling options. Before shortlisting, verify call quality in your region during a demo, test call ...Read more
CircleLoop pros and cons
Efficient and helpful customer support team that is responsive to user needs and requests.
Quick and smooth setup process with personalized configurations, especially for new users.
User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Good value for the service provided, making it suitable for small businesses looking to save costs.
Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
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Showing 1-10 out of 179
WH
Wendy Hawthorne
11/18/25
Lukas Evans Jones made the experience…
Lukas Evans Jones made the experience great - helped me as a first timer through the process. I have heard of bought telephone dialing SAAS systems - never used before. Process seems easy --well happy !
AB
Andrew Budden
11/18/25
The customer service is excellent
You can always count on getting the correct advice and assistance on how to set up your system and how to use it. Just be very clear what you actually want from the system to allow to provide you with all the options
JP
John Pridgeon
10/29/25
Straightforward to get set up
Straightforward to get set up, excellent software app that supports every process we would envision needing, budget-friendly pricing, and friendly, helpful support—what more could you need!
C
Consumer
10/27/25
Good Customer Support
Had some issues with my account , Daniel Titmass was super helpful and sorted it. Good Customer Service.
DA
David Alexander
07/04/25
Fantastic Customer Service
Fantastic Customer Service - They are on the ball and make you feel like you count not just a cow to be milked
JB
Jake Bradshaw
06/27/25
Excellent
Suppport team have been excellent throughout my trial and after as well.Walked me through the optimal way to bill, helped me retreive calls and have been lovely people over the phone.Prices are very reasonable vs what's out there.
SB
Stephen Bellew
05/29/25
A very professional company that…
A very professional company that actually answer calls themselves and deal with you one to one like a human! Very refreshing and every member of staff I've ever dealt with is friendly, efficient and professional, especially Veerle and Matt.Circleloop is also a brilliant service that combines many of the features that would otherwise require several companies and services. SMS, voicemail, numbers, apps and a web portal.A brilliant product and brilliant customer support. Recommend!
AR
Annette Reid
03/12/25
Lukas at Circle Loop was so helpful …
Lukas at Circle Loop was incredibly helpful! He set up a Teams call and took the time to walk me through everything step by step. As someone with dyslexia and a strong preference for visual learning, this made a huge difference. His patience and clear explanations really stood out. Excellent service—5 stars!
SD
Sam Dryden
06/14/24
Time to move on.
We have been using Circle Loop for a few years now. It's time to change. The software is full of bugs, and the mobile app is almost entirely ineffective. The app will ring until the battery is dead. The desktop app, the 1st call after a restart, will 100% always fail (starting doing this a few months ago). About 10% of all calls will fail, which might be now audio or no microphone (we use Jabra headsets). It will be great for a small business because it's cheap, and you can deal with ...
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DD
Dr David Tonkin
05/29/24
The support team
The support team, both Dan and Adam, were right on the ball and able to instantly implement requests. Also, the trial worked flawlessly.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].