Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · CRM Software
Salesforce earns a 4.53/5 from 710 reviews and the top SpotScore of 9.8, remaining the default for enterprise revenue teams that need a deeply customizable platform with a large ecosystem of integrations and third-party apps. Pipedrive scores 4.67/5 from 3,347 reviews at a 9.6 SpotScore — the highest rating among tools with significant review volume — and is purpose-built for sales reps who want a fast deal-focused pipeline view with minimal admin overhead. Freshsales earns a 4.67/5 from 536 reviewers at a 9.3 SpotScore and includes a freemium tier, making it one of the most attractive entry points for SMB sales teams moving their pipeline off spreadsheets for the first time.
CRM software tracks contacts, deals, and customer interactions to help sales teams manage their pipeline and close revenue more consistently. The main buyers are sales managers, RevOps leads, and founders at B2B companies with active outbound or relationship-driven sales motions.
Quick picks for CRM Software
- Best overall — Salesforce
- Best for deal-focused sales teams — Pipedrive
- Best for SMBs moving off spreadsheets — Freshsales
- Best free option — Zoho CRM
Who gets the most from CRM Software
- 1Sales managers leading sales automation initiatives in SaaS or Martech companies
- 2Account executives in consulting firms managing client relationships and sales pipelines
- 3Small business owners or marketing managers seeking integrated CRM and marketing automation
How to choose CRM Software
If you prioritize cost-effectiveness and ease of use, filter by Freemium or Free Trial options and sort by user rating; for enterprise-grade customization and reliable analytics, filter by Enterprise deployment and sort by highest rating.
Showing 161-180 out of 192
7.9
SpotScore

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What is Insycle?
Insycle provides a modern platform for managing customer data and helps to acquire better control over it. This efficient software platform enables users to organise, cleanse, and keep up-to-date customer data. The deduplication feature further assists in identifying and getting rid of ...
Read more about InsycleStarts from $4/Month when Billed Yearly, also offers free forever plan
7.9
SpotScore

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What is Kylas?
Kylas is today's ultimate solution for sales success. Its enterprise-grade CRM provides accurate and timely insights, arming users with the knowledge to identify golden opportunities and press onward with optimal results. Users can monitor customer behavior, industry trends, campaigns and more, ...
Read more about Kylas7.9
SpotScore

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What is Utiliko?
Utiliko is the perfect solution for entrepreneurs, small businesses and medium-sized companies who are looking to simplify the management of their operations. Our innovative platform provides all-in-one business automation tools such as estimates, invoices, support tickets and task management. ...
Read more about UtilikoStarts from $89/Month

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7.9
SpotScore

Flash Lead
Transforming your sales game, one lead at a time.
Best for: SMB teams · Mid-market · Enterprise
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What is Flash Lead?
Introducing Flash Lead - the ultimate solution for all your sales and marketing needs. With a powerful combination of CRM, marketing automation, virtual call center, and omnichannel conversation capabilities, Flash Lead is on a mission to revolutionize the way you conduct sales and marketing ...
Read more about Flash Lead7.9
SpotScore
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What is Cooby?
Cooby is a powerful SaaS platform designed to boost sales in a matter of minutes. With its advanced tools, you can easily create and manage relationships with your clients. The software allows you to segment clients into specific groups for effective communication. You can also collaborate with ...
Read more about Cooby7.9
SpotScore
CRM.me
Streamline your customer relationships with CRM.me.
Best for: SMB teams · Mid-market · Enterprise
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What is CRM.me?
CRM.me is the easy, powerful web-based management tool for all your customer relationships. CRM.me lets you to add, update and share information about your customers with ease. Each customer has their own page that is customized to meet the needs of your business. All sales and support teams ...
Read more about CRM.meStarts from $35/User/Month
7.9
SpotScore

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What is Savannah CRM?
Savannah CRM is a straightforward CRM for small businesses that need to manage customer interactions, contacts, and basic sales tracking from a single database accessible from any location. Its ease of use makes it accessible for non-technical teams or owners who want organized customer records ...
Read more about Savannah CRMStarts from $49.99/Month
7.9
SpotScore

Zendesk Sunshine
Streamline customer service with Sunshine's modern design.
Best for: SMB teams · Mid-market · Enterprise
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What is Zendesk Sunshine?
Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your sales teams. And, with the ability to quickly embed tickets and inboxes within the Zendesk customer portal, ...
Read more about Zendesk SunshineStarts from $19/User/Month, also offers free forever plan
7.9
SpotScore

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What is Teamwork CRM?
Teamwork is a CRM for teams. It's built to make your team more productive, more organized and help you get the job of working together done. Teamwork offers the right tools to manage all your tasks and projects, build effective relationships with your colleagues and ensure your team is always ...
Read more about Teamwork CRM7.9
SpotScore

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What is SalesSeek?
SalesSeek is a cloud-based CRM for sales managers at small to mid-sized businesses who need deal pipeline visibility and team performance tracking in one place. It gives managers a consolidated view of rep activity and deal stages without relying on spreadsheet exports. Feature depth is ...
Read more about SalesSeek7.8
SpotScore

Riva CRM Integration
Unite your inbox and CRM seamlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is Riva CRM Integration?
Riva CRM Integration offers an enterprise-level integrative platform for corporate CRM, inbox, and calendar synchronization. From cloud integration to case support for Exchange, Office 365, and Notes, Riva Cloud offers advanced solution to improve CRM adoption and satisfaction in the sales ...
Read more about Riva CRM IntegrationRiva CRM Integration offers custom pricing plan
7.8
SpotScore

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What is Nat?
"Introducing Nat, the ultimate Personal CRM designed to help you develop and maintain valuable relationships. With Nat, you can easily stay in touch with key customers, ensuring your business stays top-of-mind. Our software automatically imports emails and meetings from multiple Gmail and ...
Read more about Nat7.8
SpotScore

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What is Marketing Tiki?
Marketing Tiki is CRM software designed to help you communicate with your contacts and deliver contextually relevant, multi-channel messaging. It automatically gathers data from multiple sources including web sites, social channels, blogs and news feeds, allowing you to get more from every ...
Read more about Marketing Tiki7.8
SpotScore

Solastis CRM
Streamline your customer interactions with Solastis CRM.
Best for: SMB teams · Mid-market · Enterprise
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What is Solastis CRM?
Solastis CRM is an enterprise-grade platform built for contact centers that need a unified, real-time view of all customer touch points across integrated systems. It connects with external platforms to give agents a single accurate customer record during interactions, reducing mid-call context ...
Read more about Solastis CRMSolastis CRM offers custom pricing plan
7.7
SpotScore
KONDESK
Streamline your education immigration business with KONDESK.
Best for: SMB teams · Mid-market · Enterprise
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What is KONDESK?
KONDESK CRM provides solutions tailored to the Education Immigration industry. They comprehend the needs and obstacles of the industry, aiming to boost productivity and success of a business. Their suite of services includes lead management, task management, and more to better manage customers ...
Read more about KONDESK7.7
SpotScore

NucleusCRM
Close deals with ease using NucleusCRM's visual pipeline.
Best for: SMB teams · Mid-market · Enterprise
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What is NucleusCRM?
NucleusCRM provides a visual sales pipeline with drag-and-drop controls for moving leads between stages, converting them, or removing them. Pipeline stages are customizable to match an organization sales process, and the platform tracks each deal from initial lead to final sales order.
Read more about NucleusCRM7.6
SpotScore

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What is Revenew CRM?
Revenew CRM is the perfect solution for freelancers and small businesses looking to boost performance and boost their efficiency. With this user-friendly software, users can quickly create great quality proposals, saving time and money. In addition, keeping track of progress and work is simple ...
Read more about Revenew CRM7.6
SpotScore
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DocEngage Healthcare CRM (HCRM)
Streamline patient care with automated CRM.
Best for: SMB teams · Mid-market · Enterprise
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What is DocEngage Healthcare CRM (HCRM)?
DocEngage Healthcare CRM (HCRM) is the best choice for enterprise marketing automation. A fully integrated EMR allows patients to log in and review their clinical records before requesting appointments at any time. The IVR menu allows for easy appointment booking, and both parties receieve ...
Read more about DocEngage Healthcare CRM (HCRM)7.6
SpotScore

Macanta
Streamline your business with Macanta's powerful CRM software.
Best for: Mid-market · Enterprise
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What is Macanta?
Introducing Macanta, a powerful customer relationship management (CRM) software that allows business owners to design their own personalized platform without any coding. With Macanta, users can easily create custom data objects to showcase their business information, in addition to managing ...
Read more about Macanta7.6
SpotScore

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What is InstaContact?
InstaContact is a powerful, cloud-based CRM software for businesses who want to increase their direct sales. The intuitive software offers instant online quotes, plus lots of extra functionality such as the ability to handle email campaigns and workflows, produce various kinds of reports, and ...
Read more about InstaContactStarts from $49/Month, also offers free forever plan
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