7.8
SpotScore
Solastis CRM Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SOC 2Add to compare
Solastis CRM offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Solastis CRM?
Solastis CRM is an enterprise-grade platform built for contact centers that need a unified, real-time view of all customer touch points across integrated systems. It connects with external platforms to give agents a single accurate customer record during interactions, reducing mid-call context switching. Its niche focus on the contact center market makes it less suited to general B2B sales teams.
Pricing
Solastis CRM offers custom pricing plan
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2SSO & MFA supported
Data residency:🇺🇸
Solastis CRM Software Demo
Solastis CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Solastis CRM
- Team types
- Large Enterprises, Medium Business
Why teams choose Solastis CRM
Robust security measures for sensitive data.
Tailored specifically for contact center needs.
Is Solastis CRM right for you?
What buyers should know before shortlisting Solastis CRM
Solastis CRM stands out with its focus on security and integration for contact centers. It provides a comprehensive view of customer interactions, making it ideal for businesses in that sector.
Solastis CRM pros and cons
- Solastis CRM pros
Robust security measures for sensitive data.
Tailored specifically for contact center needs.
- Solastis CRM cons
May not be cost-effective for smaller teams.
Integration complexity can be a barrier.
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What is the pricing of Solastis CRM?
Solastis CRM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Solastis CRM Pricing Plans
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Solastis CRM reviews and ratings
What buyers like
- Highly secure platform
- Designed for contact centers
- Single view of customer interactions
Common complaints
- Complex setup process
- Higher cost for small businesses
- Limited third-party integrations
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What are the features of Solastis CRM?
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…
Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…
Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…
Solastis CRM security and data handling
Key compliance certifications and security features for IT and security teams evaluating Solastis CRM.
Certifications
Security features
Developer & data
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Solastis CRM Support Options
Frequently Asked Questions About Solastis CRM
Common questions buyers ask before choosing Solastis CRM.
Solastis CRM is a CRM Software. Solastis CRM offers List Management, Customer Support, Referral Tracking, Project Management, Lead Scoring and many more functionalities.
Buyers commonly note the following limitations of Solastis CRM: May not be cost-effective for smaller teams.; Integration complexity can be a barrier..
Some top alternatives to Solastis CRM includes Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales and CRM.io by 500apps.
Solastis CRM offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by Solastis CRM. You can visit Solastis CRM pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].