spotsaas-logo
Get Listed

7.8

Spot Score

Riva CRM Integration - CRM Software

Riva CRM Integration Reviews in May 2025: User Ratings, Pros & Cons

Unite your inbox and CRM seamlessly.

4.2

Add to compare

Riva CRM Integration offers custom pricing plan

Request a Quote

Riva CRM Integration Reviews & Ratings

4.2

Very Good

Based on 164 ratings & 30 reviews

Rating Distribution

Excellent

(16)

Very Good

(14)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Riva has consistently distinguished itself as a reliable and efficient solution for seamless CRM and email/calendar integration. One of its standout strengths is its robust synchronization capabilities, effortlessly connecting platforms like Salesforce, Outlook, Google Workspace, and SugarCRM. Users frequently praise its ease of use, smooth setup process, and the ...Read more

Riva CRM Integration pros and cons

  • Seamless and reliable email and calendar synchronization between CRMs and tools like Outlook, Google, Office 365, and Exchange servers, including on-premise environments.

  • Robust data security features, addressing major security concerns and providing flexible authentication methods (e.g., token-based, basic, modern, certificate-based).

  • Transparent and fully bidirectional integration, ensuring all records, including custom objects, are accurately synced without manual intervention.

  • Highly intuitive and easy-to-use platform with a simple setup process, requiring minimal maintenance once configured.

  • Initial setup, although simple for basic configurations, can become challenging for complex customizations or less technical users without dedicated support.

  • Occasional confusion during installation, especially involving specific business use cases, requiring reliance on customer support.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-10 out of 30

AU

Anonymous User

01/04/24

5 out of 5

"RIVA is the best all in one"

What do you like best about Riva? Riva has the best email syncing capability Activity capture capabilities

JM

Judah M

07/14/23

4 out of 5

"Connecting Service Cloud and Salesforce data"

What do you like best about Riva? Addresses the majority of the security concerns. Most services can connect these multiple CRMs, but addressing data security has always been an issue. Riva has that covered, and I like it for that. It also helps to access calendar data seamlessly, especially with troublesome Exchange servers 😠

JM

Judah M

07/14/23

4 out of 5

"Connecting Service Cloud and Salesforce data"

What do you like best about Riva? Addresses the majority of the security concerns. Most services can connect these multiple CRMs, but addressing data security has always been an issue. Riva has that covered, and I like it for that. It also helps to access calendar data seamlessly, especially with troublesome Exchange servers 😠

AU

Anonymous User

05/16/23

4 out of 5

"Riva was great"

What do you like best about Riva? Riva was the perfect solution for syncing our team's emails and calendars to Salesforce to ensure we had a record of all customer activities.

AU

Anonymous User

05/16/23

4 out of 5

"Riva was great"

What do you like best about Riva? Riva was the perfect solution for syncing our team's emails and calendars to Salesforce to ensure we had a record of all customer activities.

MV

Mauricio V

05/12/23

5 out of 5

"Work better tah expected !"

What do you like best about Riva? The transparent and fully bidirectional integration between CRM and email. What do you dislike about Riva?

AU

Anonymous User

05/11/23

4.5 out of 5

"A company focused on customer service"

What do you like best about Riva? At TD we use Riva to enable SF users to sync their emails with SF. Riva helps us meet critical data loss prevention needs for the bank which off shelf SF Outlook integration tools.

AU

Anonymous User

05/10/23

4 out of 5

"Riva outlook integration"

What do you like best about Riva? 1.outlook integration in realtime 2. Can sync standard and custom objects

AU

Anonymous User

05/10/23

4 out of 5

"Riva outlook integration"

What do you like best about Riva? 1.outlook integration in realtime 2. Can sync standard and custom objects

AU

Anonymous User

05/09/23

4 out of 5

"Easy to use integration with Outlook and qualified third-party applications."

What do you like best about Riva? Different ways to authenticate with Outlook wether basic auth, modern auth, certificate based. What do you dislike about Riva?