7.8
SpotScore
Riva CRM Integration Reviews in August 2026: User Ratings, Pros & Cons
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Riva CRM Integration Reviews & Ratings
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Spotsaas Editor’s POV
Riva has consistently distinguished itself as a reliable and efficient solution for seamless CRM and email/calendar integration. One of its standout strengths is its robust synchronization capabilities, effortlessly connecting platforms like Salesforce, Outlook, Google Workspace, and SugarCRM. Users frequently praise its ease of use, smooth setup process, and the ...Read more
Riva CRM Integration pros and cons
Syncs email and calendar data between CRMs and Outlook, Google, Office 365, and Exchange — including on-premise environments — reliably.
Supports token-based, basic, modern, and certificate-based authentication to address security requirements.
Runs bidirectional sync across all records including custom objects, without requiring manual intervention.
Setup process is clear and requires minimal maintenance once the integration is configured.
Complex customization scenarios can make initial setup challenging, especially for less technical users without dedicated support.
Some installation scenarios involving specific business use cases require support assistance to resolve.
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Showing 1-10 out of 30
AU
Anonymous User
01/04/24
"RIVA is the best all in one"
What do you like best about Riva? Riva has the best email syncing capability Activity capture capabilities
JM
Judah M
07/14/23
"Connecting Service Cloud and Salesforce data"
What do you like best about Riva? Addresses the majority of the security concerns. Most services can connect these multiple CRMs, but addressing data security has always been an issue. Riva has that covered, and I like it for that. It also helps to access calendar data seamlessly, especially with troublesome Exchange servers 😠
JM
Judah M
07/14/23
"Connecting Service Cloud and Salesforce data"
What do you like best about Riva? Addresses the majority of the security concerns. Most services can connect these multiple CRMs, but addressing data security has always been an issue. Riva has that covered, and I like it for that. It also helps to access calendar data seamlessly, especially with troublesome Exchange servers 😠
AU
Anonymous User
05/16/23
"Riva was great"
What do you like best about Riva? Riva was the perfect solution for syncing our team's emails and calendars to Salesforce to ensure we had a record of all customer activities.
AU
Anonymous User
05/16/23
"Riva was great"
What do you like best about Riva? Riva was the perfect solution for syncing our team's emails and calendars to Salesforce to ensure we had a record of all customer activities.
MV
Mauricio V
05/12/23
"Work better tah expected !"
What do you like best about Riva? The transparent and fully bidirectional integration between CRM and email. What do you dislike about Riva?
AU
Anonymous User
05/11/23
"A company focused on customer service"
What do you like best about Riva? At TD we use Riva to enable SF users to sync their emails with SF. Riva helps us meet critical data loss prevention needs for the bank which off shelf SF Outlook integration tools.
AU
Anonymous User
05/10/23
"Riva outlook integration"
What do you like best about Riva? 1.outlook integration in realtime 2. Can sync standard and custom objects
AU
Anonymous User
05/10/23
"Riva outlook integration"
What do you like best about Riva? 1.outlook integration in realtime 2. Can sync standard and custom objects
AU
Anonymous User
05/09/23
"Great way to integrate Outlook/Exchange and Salesforce"
What do you like best about Riva? The solution is flexible and configurable compared to other vendors, and handles things on the back end instead of client-side. Support is excellent, and the team is always accommodating and responsive.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].