Best Live Chat Software For Small Business
Top picks for Live Chat Software available for small business
9.1
Spot Score
Empower your online communication with REVE Chat.
Free Trial available
Freemium not available
Starts from $13.50/Month when Billed Yearly
9.1
Spot Score
Streamlined communication for ultimate customer satisfaction.
Free trial not available
Freemium
Starts from $12.50/Month when Billed Yearly
9.0
Spot Score
Streamline your business messaging for faster results.
Free trial not available
Freemium
Starts from $29/Month
Showing 21-40 out of 98

List of the Best Live Chat Software For Small Business as of June 2026
9.1
Spot Score

REVE Chat
Empower your online communication with REVE Chat.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is REVE Chat?
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...
Read more about REVE ChatStarts from $13.50/Month when Billed Yearly
9.1
Spot Score

Tidio Chat
Streamlined communication for ultimate customer satisfaction.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Tidio Chat?
"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...
Read more about Tidio ChatStarts from $12.50/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score

Respond.io
Streamline your business messaging for faster results.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Respond.io?
Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...
Read more about Respond.ioStarts from $29/Month, also offers free forever plan
9.0
Spot Score

Customerly
Simplify customer management and boost sales with Customerly.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Customerly?
Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...
Read more about CustomerlyStarts from $24/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score

Formilla.com
Maximize customer engagement and generate leads effortlessly.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Formilla.com?
Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...
Read more about Formilla.comStarts from $23.99/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score

Pure Chat
Connect with visitors and customers seamlessly.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Pure Chat?
Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...
Read more about Pure ChatStarts from $39/User/Month when Billed Yearly
9.0
Spot Score

Zendesk Chat
Boost customer engagement with real-time chat.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read more about Zendesk ChatStarts from $19/User/Month when Billed Yearly
8.9
Spot Score

Add to compare
What is Chaport?
Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...
Read more about ChaportStarts from $15/User/Month when Billed Yearly, also offers free forever plan
8.9
Spot Score

ProProfs Chat
Streamline chat support and increase customer engagement.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is ProProfs Chat?
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...
Read more about ProProfs ChatStarts from $10/User/Month when Billed Yearly
8.9
Spot Score

Add to compare
What is Paldesk?
The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...
Read more about PaldeskStarts from $9/User/Month when Billed Yearly
8.9
Spot Score

Add to compare
What is Zoho SalesIQ?
SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop shop for businesses ...
Read more about Zoho SalesIQ8.9
Spot Score

LivePerson
Upgrade your customer conversations with LivePerson.
Best for: SMB teams · Mid-market · Enterprise
What is LivePerson?
LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat bots that work alongside human experts to address consumer intentions at ...
Read more about LivePersonLivePerson offers custom pricing plan
8.9
Spot Score

Add to compare
What is HelpOnClick?
Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...
Read more about HelpOnClickStarts from $7.20/User/Month when Billed Yearly
8.8
Spot Score

Add to compare
What is HappyFox Chat?
Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...
Read more about HappyFox ChatStarts from $29/Month
8.8
Spot Score

Callbell
Elevate your customer support game with Callbell.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Callbell?
Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...
Read more about CallbellCallbell offers custom pricing plan
8.8
Spot Score

Chatra
Effortlessly connect with customers in real time.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is Chatra?
Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...
Read more about ChatraStarts from $15/User/Month when Billed Yearly, also offers free forever plan
8.8
Spot Score

WhosOn
Build strong connections with customers through advanced chat technology.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is WhosOn?
WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...
Read more about WhosOnStarts from $33/User/Month
8.8
Spot Score

MyLiveChat
Convert visitors into loyal customers with MyLiveChat.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is MyLiveChat?
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...
Read more about MyLiveChatStarts from $15/Month, also offers free forever plan
8.7
Spot Score

Add to compare
What is Helpwise?
Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...
Read more about HelpwiseStarts from $83.25/Month when Billed Yearly, also offers free forever plan
8.7
Spot Score

WebsiteAlive
Connecting you with customers in a meaningful way.
Best for: SMB teams · Mid-market · Enterprise
Add to compare
What is WebsiteAlive?
Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...
Read more about WebsiteAliveStarts from $30/Month
Compare Top Products
Frequently Asked Questions About Live Chat Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Live Chat Software features to evaluate are Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Live Chat Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Live Chat Software based on verified user reviews and SpotScore are Respond.io, ChatGen, IntelliTicks. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Live Chat Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Live Chat Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].


