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Best Live Chat Software For Small Business

Top picks for Live Chat Software available for small business

9.1

Spot Score

Empower your online communication with REVE Chat.

3.4

Good

Free Trial available

Freemium not available

Starts from $13.50/Month when Billed Yearly

9.1

Spot Score

Streamlined communication for ultimate customer satisfaction.

No ratings available

Free trial not available

Freemium

Starts from $12.50/Month when Billed Yearly

9.0

Spot Score

Streamline your business messaging for faster results.

5.0

Excellent

Free trial not available

Freemium

Starts from $29/Month

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Showing 21-40 out of 98

Top rated

List of the Best Live Chat Software For Small Business as of June 2026

9.1

Spot Score

REVE Chat - Live Chat Software

REVE Chat

Empower your online communication with REVE Chat.

Best for: SMB teams · Mid-market · Enterprise

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What is REVE Chat?

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...

Read more about REVE Chat
Free Trial·

Starts from $13.50/Month when Billed Yearly

9.1

Spot Score

Tidio Chat - Live Chat Software

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Tidio Chat?

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

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Starts from $12.50/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Respond.io - Live Chat Software

Respond.io

Streamline your business messaging for faster results.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Respond.io?

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...

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Starts from $29/Month, also offers free forever plan

9.0

Spot Score

Customerly - Live Chat Software

Customerly

Simplify customer management and boost sales with Customerly.

Best for: SMB teams · Mid-market · Enterprise

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What is Customerly?

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

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Free Trial·

Starts from $24/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Formilla.com - Live Chat Software

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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What is Formilla.com?

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

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Free Trial·

Starts from $23.99/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Pure Chat - Live Chat Software

Pure Chat

Connect with visitors and customers seamlessly.

Best for: SMB teams · Mid-market · Enterprise

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What is Pure Chat?

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

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Free Trial·

Starts from $39/User/Month when Billed Yearly

9.0

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

Best for: SMB teams · Mid-market · Enterprise

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What is Zendesk Chat?

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Free Trial·

Starts from $19/User/Month when Billed Yearly

8.9

Spot Score

Chaport - Live Chat Software

Chaport

Effortless customer communication, even when offline.

Best for: SMB teams · Mid-market

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What is Chaport?

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

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Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.9

Spot Score

ProProfs Chat - Live Chat Software

ProProfs Chat

Streamline chat support and increase customer engagement.

Best for: SMB teams · Mid-market · Enterprise

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What is ProProfs Chat?

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...

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Free Trial·

Starts from $10/User/Month when Billed Yearly

8.9

Spot Score

Paldesk - Live Chat Software

Paldesk

Effortless customer support at your fingertips.

Best for: SMB teams · Mid-market · Enterprise

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What is Paldesk?

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...

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Free Trial·

Starts from $9/User/Month when Billed Yearly

8.9

Spot Score

Zoho SalesIQ

Zoho SalesIQ

Revolutionize your customer engagement.

Best for: SMB teams · Mid-market · Enterprise

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What is Zoho SalesIQ?

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop shop for businesses ...

Read more about Zoho SalesIQ
Free TrialTry Free →·

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

8.9

Spot Score

LivePerson - Live Chat Software

LivePerson

Upgrade your customer conversations with LivePerson.

Best for: SMB teams · Mid-market · Enterprise

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watch-demo

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What is LivePerson?

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat bots that work alongside human experts to address consumer intentions at ...

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LivePerson offers custom pricing plan

8.9

Spot Score

HelpOnClick - Live Chat Software

HelpOnClick

Turn visitors into paying customers 24/7.

Best for: SMB teams · Mid-market · Enterprise

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What is HelpOnClick?

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

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Free Trial·

Starts from $7.20/User/Month when Billed Yearly

8.8

Spot Score

HappyFox Chat - Live Chat Software

HappyFox Chat

Efficiently connect and convert with HappyFox Chat.

Best for: SMB teams · Mid-market

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What is HappyFox Chat?

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...

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Free Trial·

Starts from $29/Month

8.8

Spot Score

Callbell - Live Chat Software

Callbell

Elevate your customer support game with Callbell.

Best for: SMB teams · Mid-market · Enterprise

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What is Callbell?

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

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Free Trial·

Callbell offers custom pricing plan

8.8

Spot Score

Chatra - Live Chat Software

Chatra

Effortlessly connect with customers in real time.

Best for: SMB teams · Mid-market · Enterprise

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What is Chatra?

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...

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Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.8

Spot Score

WhosOn - Live Chat Software

WhosOn

Build strong connections with customers through advanced chat technology.

Best for: SMB teams · Mid-market · Enterprise

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What is WhosOn?

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

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Free Trial·

Starts from $33/User/Month

8.8

Spot Score

MyLiveChat - Live Chat Software

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Best for: SMB teams · Mid-market · Enterprise

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What is MyLiveChat?

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Read more about MyLiveChat
Free Trial·

Starts from $15/Month, also offers free forever plan

8.7

Spot Score

Helpwise - Live Chat Software

Helpwise

Efficient customer support, simplified.

Best for: SMB teams · Mid-market · Enterprise

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What is Helpwise?

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

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Free Trial·

Starts from $83.25/Month when Billed Yearly, also offers free forever plan

8.7

Spot Score

WebsiteAlive - Live Chat Software

WebsiteAlive

Connecting you with customers in a meaningful way.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

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What is WebsiteAlive?

Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...

Read more about WebsiteAlive

Starts from $30/Month

Frequently Asked Questions About Live Chat Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Live Chat Software features to evaluate are Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.

Live Chat Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:

The top rated Live Chat Software based on verified user reviews and SpotScore are Respond.io, ChatGen, IntelliTicks. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.

Start by listing your must-have features — commonly Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Live Chat Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.

The best Live Chat Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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