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Chaport vs Respond.io vs ZoomInfo Chat Comparison

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Chaport

4.8(17 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Medium Business
  • Small Business

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries…

Respond.io

4.6(117 reviews)

Starting at $29 /Month

  • Large Enterprises
  • Medium Business

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales,…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Chaport leads on user satisfaction with a 4.8-star rating across 17 reviews.

Chaport vs Respond.io vs ZoomInfo Chat — at a glance

FeatureChaportRespond.ioZoomInfo Chat
Rating4.8 / 54.6 / 5
Reviews17117
Starting price$15 /User/Month$29 /MonthContact for pricing
Free trial Yes No No
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesBusiness Hours, OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between Chaport and Respond.io

  • Pricing: Chaport starts at $15 /User/Month, while Respond.io starts at $29 /Month.
  • Free trial: Chaport offers a free trial; Respond.io does not.
  • Target audience: Chaport is built for Medium Business and Small Business, while Respond.io targets Large Enterprises and Medium Business.
  • User satisfaction: Chaport scores higher with a 4.8-star average.
  • Deployment: Chaport supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Respond.io supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Chaport vs Respond.io vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Chaport - Live Chat Software
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Respond.io - Live Chat Software
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Chaport, Respond.io vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Chaport

Best for

Medium Business, Small Business

Respond.io

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Chaport typically suits Medium Business and Small Business. Respond.io tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More about Chaport

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More about Respond.io

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $15 , Billed Yearly
  • Starts from $29
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.9/10

9.0/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.82

(17)

4.62

(117)
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Software Demo

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How do Chaport, Respond.io and ZoomInfo Chat Compare on Features?

Total Features

8 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Chaport, Respond.io and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $15 , Billed Yearly
        • $29
        • Not Available

        Pricing Plans

        • Free

          • 1 operator

          • Unlimited chats & websites

          • 30-day chat history

          Show more +

        • Premium

          • Includes features of Free plan, plus

          • 1 year chat history

          • Auto-invitations

          Show more +

        • Business

          • Includes features of Premium plan, plus

          • Unlimited chat history

          • Custom bots (1000 bot chats / month per operator)

          Show more +

        • Browse all pricing plans
        • Not Available
        • Not Available

        Pricing Page

        Chaport pricing
        Respond.io pricing
        ZoomInfo Chat pricing

        Chaport, Respond.io vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Chaport, Respond.io vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Chaport vs Respond.io User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        16

        1

        0

        0

        0

        125

        14

        2

        2

        4

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

        What buyers like

        • Ease of use and interface, making it simple for both novice and experienced users.
        • Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.
        • Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.

        Common complaints

        • Limited customization options may restrict tailoring the platform to specific needs.
        • Occasional technical glitches and limited advanced reporting features.
        • Comparatively higher pricing than some competitors and limited integration options.

        Buyer sentiment

        Buyer sentiment is very strong across 147 reviews, with consistently positive feedback.

        What buyers like

        • Great customer support and follow-up service across all platforms.
        • Multichannel customer service platform, excellent for organizing and providing customer service.
        • Easy access and quick results, especially effective with WhatsApp integration.

        Common complaints

        • Limited workspaces available, affecting scalability for some users.
        • Some users find the platform pricey, though discounts are offered.
        • Limited features for advanced customizations, like WhatsApp QR code.

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Multi-channel support enhances customer engagement.

        • Real-time chat capabilities improve response times.

        • Automatic invitations boost interaction rates.

        • Setup can be complex and time-consuming.

        • Training may be necessary for effective use.

        • Integrates multiple channels for seamless communication.

        • Enables fast ticket resolution and deal closures.

        • Supports team collaboration across departments.

        • New users may face a learning curve.

        • Limited offline capabilities could hinder accessibility.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Chaport, Respond.io, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Chaport, Respond.io and ZoomInfo Chat Customers

        Customers

        No Customers information available.

        Accenture

        Accenture

        pwc

        pwc

        Bayer

        Bayer

        No Customers information available.

        Media and Screenshots

        Screenshots

        Bot Widget

        10 Screenshots

        Dashboard

        8 Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        Alternatives to Chaport, Respond.io, ZoomInfo Chat

        Expand your comparison

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Chaport or Respond.io?
        Chaport edges out the other on user ratings (4.8 vs 4.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Chaport and Respond.io offer a free trial?
        Chaport offers a free trial. Respond.io does not.
        What is the starting price of Chaport vs Respond.io?
        Chaport starts at $15 /User/Month. Respond.io starts at $29 /Month.
        What are the top alternatives to Chaport?
        Top alternatives to Chaport include ZoomInfo Chat, Respond.io, Lime Talk, ChatGen, WebGreeter.
        What are the top alternatives to Respond.io?
        Top alternatives to Respond.io include ZoomInfo Chat, Userlike, WebGreeter, Comm100 Live Chat, RumbleTalk.