Best Help Desk Software For Free
Top picks for Help Desk Software available for Free
8.6
Spot Score
Streamline, organize, and improve customer support.
Free Trial available
Freemium not available
Starts from $9.99/User/Month when Billed Yearly
8.6
Spot Score
Efficient IT support solutions for any size organization.
8.5
Spot Score
Empower your team, delight your customers.
Free Trial available
Freemium not available
Starts from $99.90/User
Showing 41-60 out of 93

List of the Best Help Desk Software For Free as of June 2026
8.6
Spot Score

Trakdesk
Streamline, organize, and improve customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is Trakdesk?
Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble by keeping them in the loop with tickets and gives employees the ability to communicate better by grouping ...
Read more about TrakdeskStarts from $9.99/User/Month when Billed Yearly
8.6
Spot Score

Halp
Efficient IT support solutions for any size organization.
Best for: SMB teams · Mid-market · Enterprise
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What is Halp?
Halp is a powerful help desk solution for IT support organizations. Stop wasting valuable time manually logging trouble tickets with Halp, designed to accommodate the needs of any size help desk support staff with an affordable low cost per agent model. Get instant email notifications directly ...
Read more about Halp8.5
Spot Score

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What is Movidesk?
Movidesk is a simple, elegant help desk software. It's designed to give small teams an uncomplicated way to manage their interaction with customers. Movidesk is a customer service software platform that brings the latest in knowledge management, social networking, cloud computing, and ...
Read more about MovideskStarts from $99.90/User
8.5
Spot Score

AzureDesk
Efficient help desk solutions for seamless operations.
Best for: SMB teams · Mid-market · Enterprise
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What is AzureDesk?
AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an application management perspective it's important that the help desk runs smoothly and there are few hiccups. With ...
Read more about AzureDeskStarts from $33/User/Month when Billed Yearly
8.5
Spot Score

Raiseaticket
Effortless help desk solutions for all businesses.
Best for: SMB teams · Mid-market · Enterprise
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What is Raiseaticket?
Raiseaticket is an affordable help desk software that is easy to use for both technical support or office staff. It comes with many features to aid in customer support, including email support, integrated feedback system, live chat window, remote control access, guides, backend information for ...
Read more about RaiseaticketRaiseaticket offers custom pricing plan
8.5
Spot Score

UserEcho
Effortless customer service for ultimate satisfaction.
Best for: SMB teams · Mid-market · Enterprise
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What is UserEcho?
UserEcho provides a comprehensive Help Desk Software platform. No other product has all of the features which allow to service customers more efficiently and with greater satisfaction—sales tracking, email marketing, collaboration tools, website integration, PowerCRM integration, Service Level ...
Read more about UserEchoStarts from $19/Month when Billed Yearly
8.5
Spot Score
MyAlice
Streamline your support, delight your customers.
Best for: SMB teams · Mid-market · Enterprise
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What is MyAlice?
MyAlice is a help desk and customer support software that enables companies to easily centralize and manage customer support and IT requests. This help desk and customer support solution comes with a wide range of features such as ticket management, knowledge management, reporting and ...
Read more about MyAliceStarts from $27/Month when Billed Yearly
8.5
Spot Score

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What is HelpNinja?
HelpNinja is the software solution for agencies looking for an online help desk or a ticketing system. As a web-based application, user can track and monitor every user's work requests on any device connected to the internet. HelpNinja gives full control over support process - from creating ...
Read more about HelpNinjaStarts from $29/Month when Billed Yearly
8.4
Spot Score

EvantoDesk
Efficient help desk solutions for exceptional customer service.
Best for: SMB teams · Mid-market · Enterprise
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What is EvantoDesk?
The EvantoDesk Help Desk Software is a quick and easy way to purchase help desk tickets from customers. The help desk software also allows customers to purchase help desk tickets from the service desk. All the data from those tickets can be exported into various file formats including csv, ...
Read more about EvantoDeskStarts from $15/User/Month when Billed Yearly
8.4
Spot Score

SmarterTrack
Streamline your customer support with SmarterTrack.
Best for: SMB teams · Mid-market · Enterprise
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What is SmarterTrack?
SmarterTrack is a help desk software that allows to manage customer support requests, send automated emails, view individual tickets, and more. It also comes equipped with a dashboard so user can do live monitored ticket activity, as well as access monitoring reports for the most important ...
Read more about SmarterTrackStarts from $20/User/Month
8.4
Spot Score
Enchant
Empowering non-techies, simplifying customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is Enchant?
Enchant is a help desk that is meant for non-technical users. The goal is to have people with no IT experience use Enchant to help them with their problems. Enchant does not have any features for support agents, only customers. Thus, it cannot be used for call centers. With integrated support ...
Read more about EnchantStarts from $15/User/Month
8.3
Spot Score

ThriveDesk
Unify, manage, and exceed customer expectations.
Best for: SMB teams · Mid-market · Enterprise
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Watch Demo
What is ThriveDesk?
ThriveDesk is the perfect choice for SMBs to showcase their brand, mission and values through excellent customer service. This top-notch software provides customer service teams with a unified platform wherein they can manage conversations across multiple channels and offer prompt support, to ...
Read more about ThriveDesk8.3
Spot Score

LabiDesk
Streamline customer support and enhance satisfaction.
Best for: SMB teams · Mid-market · Enterprise
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What is LabiDesk?
LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...
Read more about LabiDeskStarts from $79/Month when Billed Yearly
8.3
Spot Score
Adereso Helpdesk
Streamline support processes for exceptional customer service.
Best for: SMB teams · Mid-market · Enterprise
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What is Adereso Helpdesk?
Adereso Helpdesk is the help desk software for small and medium sized help desks. Adereso is an affordable, easy to use system that will quickly get IT department up and running with full support capabilities. Adereso Helpdesk is also extremely easy to deploy, manage and maintain. Adereso ...
Read more about Adereso HelpdeskStarts from $41/User/Month when Billed Yearly
8.2
Spot Score

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What is UseDesk?
UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from the comfort of their homes. If customers want to get instant access to customer service team, UseDesk ...
Read more about UseDeskStarts from $45/Month
8.2
Spot Score

Revelation helpdesk
Efficient support for happy customers.
Best for: SMB teams · Mid-market · Enterprise
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What is Revelation helpdesk?
Revelation is a knowledge base and help desk software. With its help desk ticketing system, user will get customer support that is streamlined, consistent and documented. The knowledge base features integrated access to the customer information in databases, while the easy-to-use ticket ...
Read more about Revelation helpdeskStarts from $19/Year, also offers free forever plan
8.2
Spot Score

Keeping
Efficiently manage and resolve customer issues with Keeping.
Best for: SMB teams · Mid-market · Enterprise
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What is Keeping?
Keeping is a help desk software application, created for service provider organizations to use on the front lines of their businesses. It enables them to assign tickets to ticket agents, classify tickets into queues or departments, track all interactions that take place before, during and after ...
Read more about KeepingStarts from $8/User/Month when Billed Yearly
8.2
Spot Score

Wix Answers
Simplify customer support with AI-powered efficiency.
Best for: SMB teams · Mid-market · Enterprise
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What is Wix Answers?
Wix Answers is the only single customer support platform designed to organize and simplify the agent-client interaction. All real-time and offline requests can be conveniently tracked and managed in just one spot, to allow agents to navigate quickly between conversations without friction. ...
Read more about Wix AnswersStarts from $24/Month
8.2
Spot Score

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What is Simplydesk?
Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and ...
Read more about SimplydeskSimplydesk offers custom pricing plan
8.1
Spot Score

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What is Elevio?
Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted options, Elevio is an affordable way to finally provide fast and efficient customer support for enterprises. This ...
Read more about ElevioStarts from $79/Month when Billed Yearly
Compare Top Products
Frequently Asked Questions About Help Desk Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Help Desk Software features to evaluate are Billing and Invoicing, Self Service Portal, Leave Tracking (Vacation), Contact Management, Project Management, Marketing Automation. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Help Desk Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Help Desk Software based on verified user reviews and SpotScore are Richpanel, HESK, Movidesk. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Billing and Invoicing, Self Service Portal, Leave Tracking (Vacation), Contact Management, Project Management, Marketing Automation. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Help Desk Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Help Desk Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

