Spot Score

Elevio

Efficient support, no matter the distance.

4.8

(50)

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Starts from $79/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Elevio?

Affiliate Disclosure

Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted options, Elevio is an affordable way to finally provide fast and efficient customer support for enterprises. This feature rich software makes it easy for organizations to manage support requests even when the employees are spread across the country or world.

Pricing

Starts from $79/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Elevio software demo

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Elevio was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Elevio Features

Show Feature Explanation

Features Score:

Contract (SLA Management)

Customizable Branding

Knowledge Base

Self Service Portal

Ticket Management

Elevio Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Elevio Pricing

Starts from $79/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Starter

3 Team Members
Visualizer Point & Click Tool
Unlimited Articles
Basic Modules
Basic Hosted KB

Regular

5 Team Members
Includes features of Starter plan, plus
Help Desk Integrations
Article Interlinking & Permissions
Advanced Modules

Show more +

Premium

10 Team Members
Includes features of Regular plan, plus
Article Auto-Syncing
Serve Multi-lingual Content
Priority Support

Explore in-depth pricing

Screenshots of the Elevio Pricing Page

Disclaimer: Pricing information for Elevio is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Elevio

Free Elevio Alternatives

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Freshdesk

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HESK

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Elevio Reviews & Ratings

4.8

Excellent

Based on 50 ratings & 9 reviews

Rating Distribution

Excellent

(9)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Allard K

11/20/20

5 out of 5

We are fans!

What do you like best? We have been using elev.io since 2015 and we have been fans ever since. We love how easy it is to write articles in multiple ...

Lars R

11/19/20

5 out of 5

Great software to cover your onboarding & self service needs.

What do you like best? Elevio has a clear focus with their features around onboarding & self-help and they work together exceptionally well. We ...

David A

11/09/20

5 out of 5

Simple, Flexible and Useful

What do you like best? It was very easy to setup Elev.io and get up and running quickly. Their support is responsive and helpful. What do you ...

Danny V

01/04/19

5 out of 5

One of the best tools for self service in app

What do you like best? This is a well designed tool that has just about everything you need for success. Ours easily integrated with ZenDesk Help ...

View all Reviews

Elevio Customers

StitchLabs

Staples

AdRoll

Zip

Elevio Support

Customer Service

Online

Location

Melbourne, Australia

Reach out to Elevio Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Elevio is a Help Desk Software. Elevio offers Customizable Branding, Ticket Management, Knowledge Base, Contract (SLA Management) and many more functionalities.

Some top alternatives to Elevio includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and BoldDesk.

Yes, Elevio provides API.

No, Elevio doesn't provide mobile app.

Elevio is located in Melbourne, Australia

Elevio offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Elevio as of now.

The starting price of Elevio is $79/Month when Billed Yearly

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].