spotsaas-logo
Get Listed

9.2/10

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

Effortlessly manage customer requests with Zendesk Support.

Add to compare

Starts from $49/User/Month when Billed Yearly

What is Zendesk Support?

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization is saving time and boosting productivity. Zendesk Support allows for complete visibility into customer requests and in-app threaded conversations and in-app surveys that help to track requests and satisfaction.

Pricing

  • Starts from $49/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Software demo

View demo

Zendesk Support Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Zendesk Support Pricing

  • Starts from $49/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Screenshots of the Zendesk Support Pricing Page

Disclaimer: Pricing information for Zendesk Support is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

Free Zendesk Support Alternatives

Recommended

Efficient support for all your ...

9.7

Very Good

Visit websiteCompare Zendesk Support vs Zoho Desk

Streamlining customer support, one ...

9.0

Very Good

Visit websiteCompare Zendesk Support vs Deskero

Streamline customer support and ...

9.4

Very Good

Visit websiteCompare Zendesk Support vs HelpDesk

Streamline support with a smart ...

Visit websiteCompare Zendesk Support vs Desky

Streamline customer support with ...

9.7

Very Good

Visit websiteCompare Zendesk Support vs Help Scout

Streamline your customer support ...

8.3

Visit websiteCompare Zendesk Support vs ReadyDesk

Efficient support solutions for ...

7.6

Very Good

Visit websiteCompare Zendesk Support vs Sitehelpdesk

Zendesk Support Reviews & Ratings

4.3

Very Good

Based on 7934 ratings & 1757 reviews

Rating Distribution

Excellent

(1493)

Very Good

(214)

Good

(31)

Poor

(7)

Terible

(12)

User Review

Log in Required to View Reviews

BC

Brian Colsell

03/07/24

5 out of 5

Best solution for ticketing.

I try to leave positive reviews for companies I enjoy working with if I ever need to leave a negative review for someone else. Todays winner is ...

Read more

BC

Brian Colsell

03/07/24

5 out of 5

Best solution for ticketing.

I try to leave positive reviews for companies I enjoy working with if I ever need to leave a negative review for someone else. Todays winner is ...

Read more

SL

Sandy L

02/20/24

5 out of 5

"Zendesk User feedback"

What do you like best about Zendesk Support Suite? What's great about the Zendesk is that it is really beginner friendly, user friendly,easy to work ...

Read more

SL

Sandy L

02/20/24

5 out of 5

"Zendesk User feedback"

What do you like best about Zendesk Support Suite? What's great about the Zendesk is that it is really beginner friendly, user friendly,easy to work ...

Read more

Zendesk Support Media

Zendesk Support Support

Contact

+1 415-418-7506

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Zendesk Support is a Help Desk Software. Zendesk Support offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
Read More

Here's a list of the best alternatives for Zendesk Support

Yes, Zendesk Support provides API.

Yes, Zendesk Support provides mobile app.

Zendesk Support is located in San Francisco, California

Zendesk Support offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the Zendesk Support as of now.