9.5/10
Spot Score
Empower your support team to excel.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Overview
Features
Pricing
Alternatives
Ratings
Media
Customers
Integrations
Support
FAQs
What is Freshdesk?
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and phone. Through Freshdesk, agents can quickly respond to customer inquiries using the contextual information about each ticket, while also collaborating with other agents in real time to solve customer problems more efficiently.
Pricing
Starts from $15/User/Month when Billed Yearly
Free Trial available
Customer Type
Freelancers
Large Enterprises
Medium Business
Small Business
Platform Type
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Software demo
View Demo
Features Score:
You can also consider
Freshdesk Pricing
Free Trial
Yes, It's available
Freshdesk Pricing
Starts from $15/User/Month when Billed Yearly
Offers free forever plan
Pricing Model
Free trial
Freemium
Paid Plans (Subscription )
Screenshots of the Freshdesk Pricing Page
Disclaimer: Pricing information for Freshdesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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Freshdesk Reviews & Ratings
User Review
J
jody
01/10/23
Excellent support
Excellent support, good ticket desk product. I wouldn't use anything else
J
jody
01/10/23
Excellent support
Excellent support, good ticket desk product. I wouldn't use anything else
F
Ferney
11/08/22
Inventory PCs
Date of experience: November 09, 2022
S
Samantha
11/08/22
its easy to navigate
Date of experience: November 09, 2022
C
Carlos
11/08/22
Freshdesk is a very good solution for…
Freshdesk is a very good solution for the Helpdesk
A
Abhijit
11/08/22
ease of usage
Date of experience: November 09, 2022
Freshdesk Media
Freshdesk Customers
Pearson
Bridgestone
Feefo
Hamleys
Lesley University
PhonePe
Happay
Deskforce
Kovai.co
Hindawi
Westcon-Comstor
Kern High School District
Teleresult
Posti
Roseville Joint Union High School District
Pharmaeasy
dineout
Socar
ShipTime
Tervis
Freshdesk Integrations
4.4
Contact
+1 (866) 832-3090
Customer Service
24/7 (Live rep)
Online
Location
San Bruno, California
Stuck on something? We're here to help with all the questions and answers in one place.
Freshdesk is a Help Desk Software. Freshdesk offers the following functionalities:
Here's a list of the best alternatives for Freshdesk
Yes, Freshdesk provides API.
Yes, Freshdesk provides mobile app.
Freshdesk is located in San Bruno, California
Freshdesk offers Free Trial, Freemium, Subscription pricing models
