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Yes, both SmarterTrack and HelpNinja offer a Free Trial.
SmarterTrack is designed for Large Enterprises, Medium Business and Small Business.
HelpNinja is designed for Large Enterprises, Medium Business and Small Business.
Pricing for SmarterTrack Starts at $20/User/Month whereas for HelpNinja Starts at $29/Month when Billed Yearly.
Some top alternatives to SmarterTrack includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Sitehelpdesk, Trakdesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.
Some top alternatives to HelpNinja includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, ReadyDesk, HelpdeskEddy, AzureDesk, HESK, DeskXpand and BoldDesk.