9.6
Spot Score
Efficient help desk solutions for IT staff.
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TeamSupport offers custom pricing plan
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TeamSupport provides a simple, easy-to-use solution to help desk problems for IT staff. Move the cursor on the screen to determine the location of equipment within the network, and click on it to display the hardware AP asset information including technical details like firmware version and how many users can access it at one time. Also includes hardware diagnostic capabilities with the ability to enter USB device logins and view its details, as well as troubleshoot problem codes. Includes a built-in knowledge base and FAQ with thousands of common PC settings and Cisco router configuration questions answered, as well as a user manual.
TeamSupport offers custom pricing plan
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
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TeamSupport Pricing
TeamSupport offers custom pricing plan
Pricing Model
Paid Plans (Quotation Based )
Pricing Plans
Essential Support
Customer Management
Advanced Ticket Management
Customer Self-Service, Ticket Deflection
Knowledge Base (Single Product)
Collaboration Features Within Tickets
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Enterprise Support
Includes features of Essential Support plan, plus
Custom Reporting & Dashboards
Asset Management
SLA Management (Up to 3)
Sandbox
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Complete Customer Support Suite
Enterprise Live Chat - Real time customer engagement and conversion
Success - Higher retention rates with customer health monitoring, streamlined renewals, and more
Insights - Advanced Reporting with Customizable Dashboards
Includes features of Enterprise Support plan, plus
Business intelligence reporting and dashboards
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Screenshots of the TeamSupport Pricing Page
Disclaimer: Pricing information for TeamSupport is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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User Review
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PM
Patricia M
12/18/23
"" Software critical to our company's success ""
What do you like best about TeamSupport? As someone who is deeply involved in cloud operations, I've had a great experience with TeamSupport. Its ...
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YS
Yuki S
12/18/23
"TeamSupport offers full-service ticket tracking and project management support."
What do you like best about TeamSupport? Working with TeamSupport as an accounter, there are several things I like. With the addition of TeamSupport ...
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CD
Christo d
11/17/23
"Excellent support and great features"
What do you like best about TeamSupport? How easy it is to support our customers using a centralised application. There are hardly ever any issues, ...
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LA
Lora A
11/16/23
"Team Support is Easy to Use"
What do you like best about TeamSupport? The tool is easy for anyone to set up and does not require developer work. Supervisors are able to make ...
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Contact
+1 (800) 596-2820
Customer Service
Business Hours
Online
Location
Dallas, TX
Stuck on something? We're here to help with all the questions and answers in one place.
TeamSupport is a Help Desk Software. TeamSupport offers the following functionalities:
Here's a list of the best alternatives for TeamSupport
Yes, TeamSupport provides API.
Yes, TeamSupport provides mobile app.
TeamSupport is located in Dallas, TX
TeamSupport offers Quotation Based pricing model
Yes, TeamSupport can integrate with
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