Raiseaticket Reviews in August 2026: User Ratings, Pros & Cons

Multi-channel ticketing

You can easily raise a ticket by sending an email, so there's no need to log in and create the ticket on the portal.

"Excellent tool for small businesses."

What do you like best about Raiseaticket? Ease of use. This system easily integrates to my google workflow using emails and gets the work done. Soft feel allows the less tech savy technicians to use this as well.

"Robust platform with excellent tools for analysis and reporting"

What do you like best about Raiseaticket? The best thing about Raiseaticket is without a doubt its prices, which are per agent and are very accessible. Portal administration is very simple, as if you were managing an email. I also like being able to collect data through its reports section that is automatically updated upon receipt of a ticket.

"Raiseaticket is a robust tool and also has excellent analysis functions"

What do you like best about Raiseaticket? Raiseaticket is a solution developed on the centralization of customer services in a single portal, that is what I like the most. In this software I can create our own help portal for customers to enter and find compelling answers or to contact one of our customer support agents. I also like the amount of graphics that this program offers, in order to verify our productivity and help us strengthen our response times.