Help Scout is a Help Desk Software. Help Scout offers Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding and many more functionalities.
Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and HESK.
Yes, Help Scout provides API.
Yes, Help Scout provides a mobile app.
Help Scout is located in Boston, Massachusetts
Help Scout offers Free Trial, Subscription pricing models
The starting price of Help Scout is $20/User/Month when Billed Yearly