Best Help Desk Software For Free
Top picks for Help Desk Software available for Free
9.7/10
Spot Score
Efficient support for all your business needs.
Free Trial available
Freemium
Starts from $14/User/Month when Billed Yearly
9.8/10
Spot Score
Connect with your customers on all channels.
Free Trial available
Freemium
Starts from $15/User/Month
Showing 1-20 out of 113
List of the Best Help Desk Software For Free as of December 2024
9.7
Spot
Score
What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, ... Read more
Zoho Desk Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
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9.7/10
Spot Score
RECOMMENDED
Efficient support for all your business needs.
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
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Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot
Score
RECOMMENDED
What is Zendesk Support?
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their ... Read more
Zendesk Support Pricing
Free Trial available, Try Now
Starts from $49/User/Month when Billed Yearly
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9.2/10
Spot Score
RECOMMENDED
Effortlessly manage customer requests with Zendesk Support.
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
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Free Trial available, Try Now
Starts from $49/User/Month when Billed Yearly
9.8
Spot
Score
What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and ... Read more
LiveAgent Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
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9.8/10
Spot Score
Connect with your customers on all channels.
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
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Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.8
Spot
Score
What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut ... Read more
SysAid Pricing
Free Trial available
SysAid offers custom pricing plan
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9.8/10
Spot Score
Streamline IT support anytime, anywhere.
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
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Free Trial available
SysAid offers custom pricing plan
9.7
Spot
Score
What is Help Scout?
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, ... Read more
Help Scout Pricing
Free Trial available
Starts from $20/User/Month when Billed Yearly
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9.7/10
Spot Score
Streamline customer support with Help Scout.
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Product Description
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
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Free Trial available
Starts from $20/User/Month when Billed Yearly
9.6
Spot
Score
What is Salesforce Service Cloud?
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive ... Read more
Salesforce Service Cloud Pricing
Free Trial available
Starts from $25/User/Month
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9.6/10
Spot Score
Customer service made smarter, faster, and better.
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Product Description
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
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Free Trial available
Starts from $25/User/Month
9.6
Spot
Score
What is Gorgias?
The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage ... Read more
Gorgias Pricing
Free Trial available, Try Now
Starts from $10
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9.6/10
Spot Score
Effortlessly manage customer interactions and relationships.
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Product Description
The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help Desk will provide companies with a detailed view of each contact and customer relationship in one central ...
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Free Trial available, Try Now
Starts from $10
9.6
Spot
Score
What is osTicket?
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves ... Read more
osTicket Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
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9.6/10
Spot Score
Streamline customer service and save time with osTicket.
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Product Description
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...
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Free Trial available
Starts from $9/User/Month, also offers free forever plan
9.5
Spot
Score
What is Jitbit Helpdesk?
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to ... Read more
Jitbit Helpdesk Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
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9.5/10
Spot Score
Streamline customer support with Jitbit Helpdesk.
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
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Free Trial available
Starts from $24.92/Month when Billed Yearly
9.5
Spot
Score
What is Freshdesk?
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all ... Read more
Freshdesk Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
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9.5/10
Spot Score
Empower your support team to excel.
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
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Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.4
Spot
Score
What is Vision Helpdesk?
The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk ... Read more
Vision Helpdesk Pricing
Free Trial available
Starts from $12/User/Month when Billed Yearly
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9.4/10
Spot Score
Streamline your customer service with ease.
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Product Description
The Vision Helpdesk is a simple yet powerful customer service solution. The Vision Helpdesk is easy to set up and use. It is a complete help desk software package, including statuses, escalation of calls, chat/IM system integrated with the help desk statuses, knowledge base management, and ...
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Free Trial available
Starts from $12/User/Month when Billed Yearly
9.4
Spot
Score
What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an ... Read more
HelpDesk Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
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9.4/10
Spot Score
Streamline customer support and boost team productivity.
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
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Free Trial available
Starts from $29/User/Month when Billed Yearly
9.3
Spot
Score
What is UVdesk?
UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external ... Read more
UVdesk Pricing
Free Trial available
Starts from $16/Month when Billed Yearly, also offers free forever plan
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9.3/10
Spot Score
Customer service made easy, with UVdesk.
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Product Description
UVdesk is simple to use, feature rich help desk software that helps to increase customer service. UVdesk can handle both internal and external customer requests with ease. With the drag-and-drop functionality, email notifications, knowledge base, knowledge management, reporting, data analytics, ...
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Free Trial available
Starts from $16/Month when Billed Yearly, also offers free forever plan
9.3
Spot
Score
What is Reamaze?
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of ... Read more
Reamaze Pricing
Free Trial available
Starts from $27.55/User/Month when Billed Yearly
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9.3/10
Spot Score
Revolutionizing customer support for seamless communication.
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Product Description
Reamaze is a help desk software that allows organizations to streamline and ease their support operation while maintaining a high standard of customer care. Reamaze is available in two editions: Lite and Pro . Both can be used on Windows, MacOS , and Linux platforms. Reamaze makes communication ...
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Free Trial available
Starts from $27.55/User/Month when Billed Yearly
9.2
Spot
Score
What is SupportBee?
SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, ... Read more
SupportBee Pricing
Free Trial available
Starts from $13/User/Month when Billed Yearly
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9.2/10
Spot Score
Effortlessly manage your customer support needs.
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Product Description
SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes built-in email support for customers so they can communicate with users by email instead of relying on ...
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Free Trial available
Starts from $13/User/Month when Billed Yearly
9.2
Spot
Score
What is Kayako?
Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an ... Read more
Kayako Pricing
Free Trial available
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9.2/10
Spot Score
Transforming customer support, one chat at a time.
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Product Description
Kayako is the premier customer support software, marketplace, and community for support teams. Kayako provides all the tools to create an engaging support experience for website visitors while delivering exceptional customer service. Kayako's chat support software helps businesses improve ...
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Free Trial available
9.2
Spot
Score
What is Deskpro?
Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow ... Read more
Deskpro Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
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9.2/10
Spot Score
Transforming support with customizable tools and lightning-fast solutions.
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Product Description
Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support the help desk user base. Deskpro's Assist Desk Tool allows to quickly assign tickets to technicians for ...
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Free Trial available
Starts from $29/User/Month when Billed Yearly
9.1
Spot
Score
What is Cayzu Help Desk?
Cayzu is a web-based help desk software for SMB customers. Cayzu helpdesk is designed with customers in mind, enabling them to easily manage ... Read more
Cayzu Help Desk Pricing
Free Trial available
Starts from $4/User/Month when Billed Yearly
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9.1/10
Spot Score
Simplify support and keep customers satisfied.
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Product Description
Cayzu is a web-based help desk software for SMB customers. Cayzu helpdesk is designed with customers in mind, enabling them to easily manage their IT support requests from initiating a ticket to sending status updates to customers. Cayzu helps users client to track the progress of their ...
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Free Trial available
Starts from $4/User/Month when Billed Yearly
9.1
Spot
Score
What is HubSpot Service Hub?
HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few ... Read more
HubSpot Service Hub Pricing
Starts from $1,200, also offers free forever plan
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9.1/10
Spot Score
Inbound support made simple and efficient.
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Product Description
HubSpot Service Hub is the all-in-one help desk software that makes it easy for users to create and manage inbound support requests in just a few clicks. This cloud-based solution integrates with HubSpot CRM to keep in touch with key customer stages in the buying process. Plus, no matter how ...
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Starts from $1,200, also offers free forever plan
9.1
Spot
Score
What is UseResponse?
UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the ... Read more
UseResponse Pricing
Free Trial available
Starts from $1,490/Year
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9.1/10
Spot Score
Effortless help desk management made easy.
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Product Description
UseResponse is a quick and easy tool that makes help desk management straightforward and effortless. The entire help desk staff will be on the same page in no time with UseResponse's reporting and tracking features. With everything at their fingertips, staff can easily make tickets, monitor ...
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Free Trial available
Starts from $1,490/Year
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