Top picks for Service Desk Software available for Free
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These are the key features of Service Desk Software. Self Service Portal, Live Chat, Alerts (Escalation), Contract (SLA Management), Knowledge Base, Ticket Management, Document Storage, Automated Routing, Community Forums and Known Issue Management
Yes. Here are some Service Desk Software with free trial
Here are top rated Service Desk Software
Yes. Here are some Service Desk Software available with the mobile app
Here are best Service Desk Software for small businesses
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].