Efficiently manage requests and streamline workflows with ALVAO Service Desk.
Starts from $3/User/Month
Overview
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ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an effective look into their workload with clearer priorities, better organization of departments, and improved relationships with in-house services users. ALVAO Service Desk provides an all-in-one contact point for all in-company requests, enabling team members to stay ahead of the curve.
Starts from $3/User/Month
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
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ALVAO Service Desk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
ALVAO Service Desk is best suited for
Employee count: 50 to 1,000 employees
Industries: IT Services, Healthcare, Education, Government, and Consulting
Job Titles: IT Support Managers, Help Desk Technicians, Service Desk Analysts, and IT Operations Managers
Benefits of using ALVAO Service Desk
Streamlined Ticket Management: With ALVAO Service Desk, you can effortlessly track and manage support requests, ensuring that no issue goes unnoticed. This means your team can focus on solving problems rather than juggling tasks.
Enhanced Collaboration Tools: ALVAO fosters a collaborative environment by enabling teams to communicate effectively within the platform. You’ll find that information sharing becomes more intuitive, leading to quicker resolutions and happier customers.
Customizable Workflows: We understand that each organization has unique needs. ALVAO allows for tailored workflows that fit your operational processes, making it easier for you to adapt the system as your business evolves.
Free Trial
Yes, It's available
ALVAO Service Desk Pricing
Starts from $3/User/Month
Pricing Model
Free trial
Paid Plans (Subscription )
Pricing Plans
Standard
$3
/User/Month
SLA 99,9%
Microsoft Azure US/EU/UK
Service Desk
Service Catalog
Change Management
Show more +
Professional
$3.50
/Month
SLA 99,9%
Microsoft Azure US/EU/UK
Service Desk
Service Catalog
Change Management
Show more +
Enterprise
$4.50
/User/Month
SLA 99,9%
Microsoft Azure US/EU/UK
Service Desk
Service Catalog
Change Management
Show more +
Screenshots of the ALVAO Service Desk Pricing Page
Disclaimer: Pricing information for ALVAO Service Desk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Solving IT problems, keeping ...
Very Good
Why users might consider alternative to ALVAO Service Desk?
Users may seek alternatives to ALVAO Service Desk if they require more customizable workflows or ticket management features that better align with their specific organizational needs and processes.
Organizations looking for more robust integration options with existing tools and software may consider alternatives that provide seamless connectivity with their preferred platforms.
Cost-sensitive users might explore alternatives to ALVAO Service Desk that offer comparable features at a lower price point, ensuring they stay within budget without sacrificing functionality.
Companies prioritizing user experience could look for alternatives that provide a more intuitive interface and easier navigation, enhancing productivity for both support teams and end-users.
Businesses seeking advanced reporting and analytics capabilities might find other service desk solutions better equipped to deliver deeper insights and data-driven decision-making.
ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists and end-users to navigate. The software's integration with Microsoft products like Teams and Azure DevOps stands out as a key strength, streamlining workflows and saving ...Read more
Easy to use service desk with all necessary features for incident, problem, and service management.
Intuitive interface and user-friendly design that enhances user experience.
Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows.
Quick overview of workload and streamlined communication with users.
Knowledge base and integration with certain tools like TeamViewer could be improved.
Some users find advanced features underutilized or complex to configure without additional training.
User Review
JC
Jan C
12/09/23
"Great ticket management software"
What do you like best about ALVAO Service Desk? ALVAO is very easy to use service desk that has all the features we need for incident, problem and ...
Read more
ZS
Zdeněk S
04/25/23
"A great help for organizing my tasks"
What do you like best about ALVAO Service Desk? - appreciate that service desk is one place for all my tasks and tickets - have a great overview of my ...
Read more
VD
Vítek D
04/25/23
"Effective single point of contact for ICT customers in MSP"
What do you like best about ALVAO Service Desk? User friendly graphic interface and UX Working with tickets Flexibility and configuration options What ...
Read more
JV
Jakub V
04/25/23
"Get a better overview to my and team workload"
What do you like best about ALVAO Service Desk? - clear overview to working capacity over my team - great options for reporting - clear report through ...
Read more
HARTMANN
Smartwings
LINET
Contact
+44 2035142185
Customer Service
Online
Location
Brno, Czech Republic
Stuck on something? We're here to help with all the questions and answers in one place.
Some top alternatives to ALVAO Service Desk includes Apptivo, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk and AzureDesk.
Yes, ALVAO Service Desk provides API.
No, ALVAO Service Desk doesn't provide mobile app.
ALVAO Service Desk is located in Brno, Czech Republic
ALVAO Service Desk offers Free Trial, Subscription pricing models
The starting price of ALVAO Service Desk is $3/User/Month
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
