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Best Live Chat Software For Small Business

Top picks for Live Chat Software available for small business

8.3

Spot Score

Enhance customer engagement with real-time chat monitoring.

5.0

Excellent

Free trial not available

Freemium

Starts from $9.99/Month when Billed Yearly

8.3

Spot Score

Transforming customer service, one conversation at a time.

4.4

Very Good

Free trial not available

Freemium not available

RingCentral Engage Digital offers custom pricing plan

8.3

Spot Score

Streamlined live chat for website conversions.

No ratings available

Free Trial available

Freemium not available

Starts from $25/Month

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Showing 61-80 out of 98

Top rated

List of the Best Live Chat Software For Small Business as of June 2026

8.3

Spot Score

NinjaChat by 500apps - Live Chat Software

NinjaChat by 500apps

Enhance customer engagement with real-time chat monitoring.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is NinjaChat by 500apps?

NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, file sharing, and customizable themes for a personalized experience. With options for text, voice, and ...

Read more about NinjaChat by 500apps

Starts from $9.99/Month when Billed Yearly, also offers free forever plan

8.3

Spot Score

RingCentral Engage Digital - Live Chat Software

RingCentral Engage Digital

Transforming customer service, one conversation at a time.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

4.4

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What is RingCentral Engage Digital?

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...

Read more about RingCentral Engage Digital

RingCentral Engage Digital offers custom pricing plan

8.3

Spot Score

SignalZen - Live Chat Software

SignalZen

Streamlined live chat for website conversions.

Best for: SMB teams · Mid-market · Enterprise

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What is SignalZen?

"SignalZen is the ultimate solution for live chat on your website, now with the added convenience of being directly connected to Slack. With easy installation and integration options for popular platforms like WordPress, Joomla, and Drupal, as well as Zapier, you can easily engage with your ...

Read more about SignalZen
Free Trial·

Starts from $25/Month

8.3

Spot Score

Re:plain - Live Chat Software

Re:plain

Instantly connect and engage with website visitors.

Best for: SMB teams · Mid-market

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What is Re:plain?

Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Telegram, allowing you to capture more leads and engage with website visitors in real time. With ...

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Free Trial·

Starts from $3.99, also offers free forever plan

8.3

Spot Score

Talkative - Live Chat Software

Talkative

Empower your customer connections with Talkative.

Best for: SMB teams · Mid-market · Enterprise

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What is Talkative?

Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...

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Free Trial·

Talkative offers custom pricing plan

8.3

Spot Score

Chaskiq - Live Chat Software

Chaskiq

Turn strangers into leads with Chaskiq.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Chaskiq?

Chaskiq is a conversion-focused marketing software that converts strangers into leads while ensuring data ownership. This user-friendly tool supports live chat, automated replies, team availability, and average response time alerts. It also allows for in-app alerts, newsletters, and guided ...

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8.3

Spot Score

TruChat - Live Chat Software

TruChat

Boost customer engagement with conversational chatbots.

Best for: SMB teams · Mid-market

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What is TruChat?

TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless creation of multichannel conversational marketing chatbots suitable for various industries. Its all-in-one ...

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Free Trial·

Starts from $30/Month, also offers free forever plan

8.2

Spot Score

DeskMoz - Live Chat Software

DeskMoz

Engage, convert, and grow with DeskMoz.

Best for: SMB teams · Mid-market · Enterprise

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What is DeskMoz?

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...

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Free Trial·

Starts from $199/Month

8.2

Spot Score

Let's Connect - Live Chat Software

Let's Connect

Connect, convert, and succeed with real-time communication.

Best for: SMB teams · Mid-market · Enterprise

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What is Let's Connect?

Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...

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Free Trial·

Starts from $1,648 when Billed Monthly

8.2

Spot Score

typedesk - Live Chat Software

typedesk

Boost customer satisfaction with typedesk's canned responses

Best for: SMB teams · Mid-market · Enterprise

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What is typedesk?

typedesk is the ultimate tool for customer engagement. Create custom canned responses for your ticketing system quickly and accurately - automatic language detection, analytics and replace tags are all included. Easily share these messages with your team to track and measure performance, making ...

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Free Trial·

Starts from $3.99/Month, also offers free forever plan

8.2

Spot Score

Chative - Live Chat Software

Chative

Efficient customer engagement for seamless communication.

Best for: SMB teams · Mid-market · Enterprise

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What is Chative?

Chative is an innovative live chat platform that facilitates efficient customer engagement across multiple channels. With its advanced features, businesses can manage an unlimited number of conversations in one inbox and provide 24/7 automated service to customers. The platform offers a ...

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Free Trial·

Starts from $8/Month, also offers free forever plan

8.2

Spot Score

Botcopy - Live Chat Software

Botcopy

Revolutionize your chatbot game.

Best for: SMB teams · Mid-market · Enterprise

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What is Botcopy?

Botcopy is a digital platform that enhances the chatbot experience by integrating seamlessly with Dialogflow, Google's natural language processing tool. It enables businesses to deploy customized and interactive chatbots on their websites, offering real-time, human-like interactions to engage ...

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Free TrialTry Free →·

Starts from $19/Month

8.2

Spot Score

Wowchat - Live Chat Software

Wowchat

Streamline communication and build customer loyalty.

Best for: SMB teams · Mid-market · Enterprise

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What is Wowchat?

Wowchat is an efficient online chat tool that can be easily integrated into any website, making it convenient for businesses to communicate with their customers. It offers automatic chat routing, enabling faster customer service and predefined responses to improve communication speed. With a ...

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Free Trial·

Starts from $5/User/Month

8.2

Spot Score

Bleeper - Live Chat Software

Bleeper

Boost customer satisfaction and conversion rates with Bleeper.

Best for: SMB teams · Mid-market

Try for Free

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What is Bleeper?

Bleeper, a live chat solution designed for digital businesses, enhances customer loyalty and satisfaction. It offers instant chat support to generate more leads, increase conversions, and provide real-time assistance. With advanced chatbots, leads are automatically qualified and handed over to ...

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Starts from $15/Month, also offers free forever plan

8.1

Spot Score

iAdvize - Live Chat Software

iAdvize

Empower your digital experience with human connections.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

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watch-demo

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What is iAdvize?

iAdvize is a chat software platform that empowers over 2000 brands across more than 100 countries to add a human touch to their digital experiences at scale. With the use of messaging, a communication channel used by billions of people, iAdvize helps you maintain personal connections with your ...

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Starts from $540/month when yearly

8.1

Spot Score

Live800 - Live Chat Software

Live800

Empower your business with instant customer engagement.

Best for: SMB teams · Mid-market · Enterprise

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What is Live800?

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online marketing and customer service. With over 13 years of experience in the industry, ...

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Free Trial·

Starts from $1,329/Year, also offers free forever plan

8.1

Spot Score

Airy Messenger - Live Chat Software

Airy Messenger

Revolutionize your customer engagement with Airy Messenger.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Airy Messenger?

"Introducing Airy Messenger: the ultimate Conversational Data Platform that revolutionizes the way you drive sales, enhance marketing, and provide top-notch customer service. With its innovative features and seamless integration with Messenger, Airy Messenger empowers businesses by reducing ...

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Starts from $49/Month, also offers free forever plan

8.1

Spot Score

Now4real - Live Chat Software

Now4real

Connect, engage, and convert with Now4real.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Now4real?

Engage your website visitors like never before with Now4real – an innovative communication platform designed to create interactive communities on your website. With the power of Now4real, you can increase visitor retention by 90% and boost conversion rates by 20%, along with 3x higher revisit ...

Read more about Now4real

Starts from $6.99/Month, also offers free forever plan

8.0

Spot Score

BigRadar - Live Chat Software

BigRadar

Stay connected with BigRadar's automated conversations.

Best for: SMB teams · Mid-market · Enterprise

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What is BigRadar?

BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no message goes unanswered. Plus, with the ability to preset campaigns and ...

Read more about BigRadar
Free Trial·

Starts from $39/Month

8.0

Spot Score

Sirena - Live Chat Software

Sirena

Effortlessly streamline client communication with Sirena.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

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What is Sirena?

Introducing Sirena: the ultimate solution for effortless client communication. As a proud member of the Zenvia Company and official WhatsApp BSP, Sirena offers cutting-edge technology that streamlines interactions between businesses and customers. With Sirena, you can easily connect with ...

Read more about Sirena

Starts from $99/Month

Frequently Asked Questions About Live Chat Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Live Chat Software features to evaluate are Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.

Live Chat Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:

The top rated Live Chat Software based on verified user reviews and SpotScore are Respond.io, ChatGen, IntelliTicks. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.

Start by listing your must-have features — commonly Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Live Chat Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.

The best Live Chat Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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