Best Live Chat Software For Small Business
Top picks for Live Chat Software available for small business
8.3
Spot Score
Enhance customer engagement with real-time chat monitoring.
Free trial not available
Freemium
Starts from $9.99/Month when Billed Yearly
8.3
Spot Score
Transforming customer service, one conversation at a time.
Free trial not available
Freemium not available
RingCentral Engage Digital offers custom pricing plan
8.3
Spot Score
Streamlined live chat for website conversions.
Free Trial available
Freemium not available
Starts from $25/Month
Showing 61-80 out of 98

List of the Best Live Chat Software For Small Business as of June 2026
8.3
Spot Score

NinjaChat by 500apps
Enhance customer engagement with real-time chat monitoring.
Best for: SMB teams · Mid-market · Enterprise
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What is NinjaChat by 500apps?
NinjaChat by 500apps is an effective live chat monitoring software designed to enhance customer engagement. The software offers a variety of advanced features such as real-time dashboard, file sharing, and customizable themes for a personalized experience. With options for text, voice, and ...
Read more about NinjaChat by 500appsStarts from $9.99/Month when Billed Yearly, also offers free forever plan
8.3
Spot Score

RingCentral Engage Digital
Transforming customer service, one conversation at a time.
Best for: SMB teams · Mid-market · Enterprise
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What is RingCentral Engage Digital?
RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...
Read more about RingCentral Engage DigitalRingCentral Engage Digital offers custom pricing plan
8.3
Spot Score

SignalZen
Streamlined live chat for website conversions.
Best for: SMB teams · Mid-market · Enterprise
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What is SignalZen?
"SignalZen is the ultimate solution for live chat on your website, now with the added convenience of being directly connected to Slack. With easy installation and integration options for popular platforms like WordPress, Joomla, and Drupal, as well as Zapier, you can easily engage with your ...
Read more about SignalZenStarts from $25/Month
8.3
Spot Score
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What is Re:plain?
Enhance your online communication and support with Re:plain, the ultimate web-chat service provider. This platform integrates with popular messaging apps like WhatsApp, Facebook Messenger, and Telegram, allowing you to capture more leads and engage with website visitors in real time. With ...
Read more about Re:plainStarts from $3.99, also offers free forever plan
8.3
Spot Score

Talkative
Empower your customer connections with Talkative.
Best for: SMB teams · Mid-market · Enterprise
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What is Talkative?
Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...
Read more about TalkativeTalkative offers custom pricing plan
8.3
Spot Score

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What is Chaskiq?
Chaskiq is a conversion-focused marketing software that converts strangers into leads while ensuring data ownership. This user-friendly tool supports live chat, automated replies, team availability, and average response time alerts. It also allows for in-app alerts, newsletters, and guided ...
Read more about Chaskiq8.3
Spot Score

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What is TruChat?
TruChat is a top-notch chatbot and live chat software, designed to enhance customer engagement. Powered by cutting-edge Natural Language Processing technology, it enables effortless creation of multichannel conversational marketing chatbots suitable for various industries. Its all-in-one ...
Read more about TruChatStarts from $30/Month, also offers free forever plan
8.2
Spot Score

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What is DeskMoz?
Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...
Read more about DeskMozStarts from $199/Month
8.2
Spot Score
Let's Connect
Connect, convert, and succeed with real-time communication.
Best for: SMB teams · Mid-market · Enterprise
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What is Let's Connect?
Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...
Read more about Let's ConnectStarts from $1,648 when Billed Monthly
8.2
Spot Score
typedesk
Boost customer satisfaction with typedesk's canned responses
Best for: SMB teams · Mid-market · Enterprise
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What is typedesk?
typedesk is the ultimate tool for customer engagement. Create custom canned responses for your ticketing system quickly and accurately - automatic language detection, analytics and replace tags are all included. Easily share these messages with your team to track and measure performance, making ...
Read more about typedeskStarts from $3.99/Month, also offers free forever plan
8.2
Spot Score

Chative
Efficient customer engagement for seamless communication.
Best for: SMB teams · Mid-market · Enterprise
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What is Chative?
Chative is an innovative live chat platform that facilitates efficient customer engagement across multiple channels. With its advanced features, businesses can manage an unlimited number of conversations in one inbox and provide 24/7 automated service to customers. The platform offers a ...
Read more about ChativeStarts from $8/Month, also offers free forever plan
8.2
Spot Score

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What is Botcopy?
Botcopy is a digital platform that enhances the chatbot experience by integrating seamlessly with Dialogflow, Google's natural language processing tool. It enables businesses to deploy customized and interactive chatbots on their websites, offering real-time, human-like interactions to engage ...
Read more about Botcopy8.2
Spot Score

Wowchat
Streamline communication and build customer loyalty.
Best for: SMB teams · Mid-market · Enterprise
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What is Wowchat?
Wowchat is an efficient online chat tool that can be easily integrated into any website, making it convenient for businesses to communicate with their customers. It offers automatic chat routing, enabling faster customer service and predefined responses to improve communication speed. With a ...
Read more about WowchatStarts from $5/User/Month
8.2
Spot Score

Bleeper
Boost customer satisfaction and conversion rates with Bleeper.
Best for: SMB teams · Mid-market
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What is Bleeper?
Bleeper, a live chat solution designed for digital businesses, enhances customer loyalty and satisfaction. It offers instant chat support to generate more leads, increase conversions, and provide real-time assistance. With advanced chatbots, leads are automatically qualified and handed over to ...
Read more about BleeperStarts from $15/Month, also offers free forever plan
8.1
Spot Score

iAdvize
Empower your digital experience with human connections.
Best for: SMB teams · Mid-market · Enterprise
What is iAdvize?
iAdvize is a chat software platform that empowers over 2000 brands across more than 100 countries to add a human touch to their digital experiences at scale. With the use of messaging, a communication channel used by billions of people, iAdvize helps you maintain personal connections with your ...
Read more about iAdvizeStarts from $540/month when yearly
8.1
Spot Score

Live800
Empower your business with instant customer engagement.
Best for: SMB teams · Mid-market · Enterprise
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What is Live800?
Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online marketing and customer service. With over 13 years of experience in the industry, ...
Read more about Live800Starts from $1,329/Year, also offers free forever plan
8.1
Spot Score

Airy Messenger
Revolutionize your customer engagement with Airy Messenger.
Best for: SMB teams · Mid-market · Enterprise
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What is Airy Messenger?
"Introducing Airy Messenger: the ultimate Conversational Data Platform that revolutionizes the way you drive sales, enhance marketing, and provide top-notch customer service. With its innovative features and seamless integration with Messenger, Airy Messenger empowers businesses by reducing ...
Read more about Airy MessengerStarts from $49/Month, also offers free forever plan
8.1
Spot Score

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What is Now4real?
Engage your website visitors like never before with Now4real – an innovative communication platform designed to create interactive communities on your website. With the power of Now4real, you can increase visitor retention by 90% and boost conversion rates by 20%, along with 3x higher revisit ...
Read more about Now4realStarts from $6.99/Month, also offers free forever plan
8.0
Spot Score

BigRadar
Stay connected with BigRadar's automated conversations.
Best for: SMB teams · Mid-market · Enterprise
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What is BigRadar?
BigRadar is the perfect solution for businesses looking to boost their website conversations. With its advanced platform, both team members and customers can stay on top of all messaging activities and ensure that no message goes unanswered. Plus, with the ability to preset campaigns and ...
Read more about BigRadarStarts from $39/Month
8.0
Spot Score

Sirena
Effortlessly streamline client communication with Sirena.
Best for: SMB teams · Mid-market · Enterprise
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What is Sirena?
Introducing Sirena: the ultimate solution for effortless client communication. As a proud member of the Zenvia Company and official WhatsApp BSP, Sirena offers cutting-edge technology that streamlines interactions between businesses and customers. With Sirena, you can easily connect with ...
Read more about SirenaStarts from $99/Month
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Frequently Asked Questions About Live Chat Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Live Chat Software features to evaluate are Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Live Chat Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Live Chat Software based on verified user reviews and SpotScore are Respond.io, ChatGen, IntelliTicks. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Self Service Portal, Contact Management, Marketing Automation, Customer Support, Multiple Company, Multi-user Login. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Live Chat Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Live Chat Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].


