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Live800 vs RingCentral Engage Digital vs ZoomInfo Chat Comparison

Last updated:

Live800

3.8(11 reviews)

Starting at $239 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a comprehensive solution for online market…

RingCentral Engage Digital

4.4(27 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automatio…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

RingCentral Engage Digital leads on user satisfaction with a 4.4-star rating across 27 reviews.

Live800 vs RingCentral Engage Digital vs ZoomInfo Chat — at a glance

FeatureLive800RingCentral Engage DigitalZoomInfo Chat
Rating3.8 / 54.4 / 5—
Reviews1127—
Starting price$239 /YearContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations——1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
API—AvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2, GDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between Live800 and RingCentral Engage Digital

  • Pricing: Live800 starts at $239 /Year. RingCentral Engage Digital pricing is not publicly listed.
  • Free trial: Live800 offers a free trial; RingCentral Engage Digital does not.
  • User satisfaction: RingCentral Engage Digital scores higher with a 4.4-star average.
  • Deployment: Live800 supports SaaS/Web/Cloud; RingCentral Engage Digital supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Live800 vs RingCentral Engage Digital vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Live800 - Live Chat Software
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Live800, RingCentral Engage Digital vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Live800

Best for

Large Enterprises, Medium Business, Small Business

RingCentral Engage Digital

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Live800 typically suits Large Enterprises and Medium Business. RingCentral Engage Digital tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Live800 is a cutting-edge, enterprise-level live chat system that offers a seamless multichannel experience for businesses. By integrating ACD and big data analysis, it provides a ... Read More about Live800

RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media ... Read More about RingCentral Engage Digital

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $239
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.1/10

8.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.82

(11)

4.4

(27)
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Live800 has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Live800, RingCentral Engage Digital and ZoomInfo Chat Compare on Features?

Total Features

7 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Live800, RingCentral Engage Digital and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $239
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Live800 pricing

        Pricing information not available

        ZoomInfo Chat pricing

        Live800, RingCentral Engage Digital vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Live800, RingCentral Engage Digital vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        GDPR

        —
        ✓ Yes

        Single Sign-On (SSO)

        —
        ✓ Yes

        Multi-Factor Auth (MFA)

        —
        ✓ Yes

        Audit Logs

        —
        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Live800 vs RingCentral Engage Digital User Reviews & Rating Comparison

        User Ratings

        4.4

        (based on 27 reviews)

        No reviews available for the product

        Rating Distribution

        6

        2

        2

        1

        0

        0

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 11 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Enterprise-level features
        • Multichannel experience
        • Big data analysis

        Common complaints

        • Complex setup
        • Higher pricing tier
        • May require extensive training

        Buyer sentiment

        Buyer sentiment is positive across 27 reviews, with strong overall satisfaction.

        What buyers like

        • Cross-platform integration
        • Automation features
        • Collaboration tools

        Common complaints

        • Can be complex for beginners
        • Pricing may be high for small businesses
        • Limited customization options

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Offers a comprehensive solution for enterprise-level needs.

        • Integrates big data for enhanced customer insights.

        • Setup can be complex and resource-intensive.

        • Higher costs may be prohibitive for smaller businesses.

        • Integrates multiple communication channels for seamless engagement.

        • Automation features enhance efficiency in customer interactions.

        • User-friendly dashboards provide valuable insights.

        • Complexity may deter less tech-savvy users.

        • Pricing could be a barrier for smaller businesses.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Live800, RingCentral Engage Digital, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives to Live800, RingCentral Engage Digital, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Live800 or RingCentral Engage Digital?
        RingCentral Engage Digital edges out the other on user ratings (4.4 vs 3.8). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
        Do Live800 and RingCentral Engage Digital offer a free trial?
        Live800 offers a free trial. RingCentral Engage Digital does not.
        What is the starting price of Live800 vs RingCentral Engage Digital?
        Live800 starts at $239 /Year. RingCentral Engage Digital starts at Contact for pricing.
        What are the top alternatives to Live800?
        Top alternatives to Live800 include ZoomInfo Chat, Callbell, ProProfs Chat, Formilla.com, LiveChat.
        What are the top alternatives to RingCentral Engage Digital?
        Top alternatives to RingCentral Engage Digital include ZoomInfo Chat, Let's Connect, Comm100 Live Chat, Talkative, Acquire.