Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Inbound Call Tracking Software
CallTrackingMetrics leads with a high rating of 4.6/5 from 1,311 ratings, indicating strong user satisfaction and reliability. CallRail follows closely with a substantial 4.5/5 rating from 2,763 users, reflecting its broad adoption and consistent performance. Caller Insight, with a top-tier rating of 4.7/5 from 627 reviews, stands out for its flexible pricing options, catering to diverse business needs.
Inbound call tracking software helps marketing teams and customer service departments at mid-sized to large enterprises analyze and optimize their phone call interactions. This software is crucial for tracking call sources, measuring campaign effectiveness, and improving customer engagement strategies.
Quick picks for Inbound Call Tracking Software
- Best overall — CallTrackingMetrics
- Best for high-volume users — CallRail
- Best for flexible pricing — Caller Insight
- Best free option — Ringba
Who gets the most from Inbound Call Tracking Software
- 1Marketing managers analyzing ROI of multi-channel campaigns
- 2Sales managers tracking lead sources and assigning reps to inbound calls
- 3Customer support managers optimizing call center agent performance
How to choose Inbound Call Tracking Software
If you need detailed marketing attribution, filter by features like multi-channel call tracking and integration with reporting tools. For sales teams focused on lead assignment, prioritize products offering call routing and rep assignment. When supporting call centers, sort by solutions providing real-time call insights and agent performance dashboards.
Showing 41-60 out of 62

Outleads
Unleash the true potential of your inbound calls.
Best for: SMB teams · Mid-market · Enterprise
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What is Outleads?
Outleads is an integrated inbound call tracking software solution that empowers sales teams to keep their leads, follow up with them and make more sales. Their inbound call tracking software allows sales reps to record the details of the conversation for future follow up. Sales reps can see the ...
Read more about OutleadsStarts from $299/Month

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What is YouMail?
YouMail brings the power of inbound call tracking to business. Real time alerts, unlimited reports, visual voicemail, and much more are available with account. Upgrade to its premium service that includes sales force automation, call recording, live receptionists, integrated business class ...
Read more about YouMailStarts from $5.99/Month when Billed Yearly, also offers free forever plan

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What is Convirza?
Convirza is an Inbound Call Tracking Software. This software can create the illusion that company is much bigger than it actually is by allowing it to track calls and determine which number should be called back when an employee who can answer a certain type of question is not available. The ...
Read more about ConvirzaStarts from $29/Month

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CallAction
Increase sales and streamline processes with CallAction.
Best for: SMB teams · Mid-market · Enterprise
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What is CallAction?
CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, and stores it for later analysis. Then, the database tells about each caller: what drove them to call, ...
Read more about CallActionStarts from $139/Month

AddSource
Track, analyze, optimize your leads effectively.
Best for: SMB teams · Mid-market · Enterprise
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What is AddSource?
AddSource is an Inbound Call Tracking Software that helps providers and sales organizations measure the effectiveness of their lead generation campaigns. The system is configurable for a variety of tracking scenarios, allowing marketers to accurately analyze, report and optimize their lead ...
Read more about AddSourceStarts from $99/Month, also offers free forever plan

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What is CallView 360?
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solution that installs within Microsoft Dynamics CRM. CallView 360 tracks the ...
Read more about CallView 360CallView 360 offers custom pricing plan

Mediahawk
Boost inbound campaigns with Mediahawk's comprehensive features.
Best for: SMB teams · Mid-market · Enterprise
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What is Mediahawk?
Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent Call Recording, Campaign and Skill Management dashboards, as well as IVR Recording, Phone Funnel Reports and ...
Read more about Mediahawk
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What is Callcap?
Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from competitors, provide feedback on outbound calls, and even schedule follow up calls to people who hang up or ...
Read more about CallcapStarts from $29/Month

WhatConverts
Decode your marketing success with WhatConverts.
Best for: SMB teams · Mid-market · Enterprise
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What is WhatConverts?
WhatConverts is an inbound call tracking software that shows everything about inbound marketing campaigns. By adding a small piece of code to a website, WhatConverts tracks incoming calls from advertising campaigns including Google AdWords, Facebook, Twitter, and more. It We measures Phone ...
Read more about WhatConvertsStarts from $30/Month

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What is AvidTrak?
AvidTrak is a powerful yet simple-to-use inbound call tracking software. AvidTrak is compatible with virtually any call center software and telephony provider, eliminating the hassle of searching for a system that will work with telephone system and processes. AvidTrak helps to build reliable ...
Read more about AvidTrak
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What is Calltracks?
Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most calls & sales. Plus, custom scripts and reports make it easy to create follow-up emails and sales funnels ...
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Retreaver
Empowering organizations to convert every call into revenue.
Best for: SMB teams · Mid-market · Enterprise
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What is Retreaver?
Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organizations to connect with the right customers, in the right time, by helping ...
Read more about RetreaverStarts from $25/Month

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What is Call Box?
Call Box is an inbound call tracking application. It will provide the tools and resources necessary by marketing teams to achieve the most success in their campaigns with different phone numbers and work with any outbound platform. Instead of using multiple pieces of software, marketers can ...
Read more about Call BoxCall Box offers custom pricing plan

Ringostat
Track, manage, and convert every call with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Ringostat?
Ringostat Inbound Call Tracking Software gives a direct link to incoming calls. Every call made to business is automatically logged, categorized and tracked into a central database. This software helps to effectively track, manage and report on inbound calls across business as never before. It ...
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What is CallFire?
CallFire is an inbound call tracking software solution that helps businesses track, manage and grow their inbound call volume. It has all the advanced features inbound marketing companies need to run effective marketing campaigns. It helps businesses maximize marketing ROI, generate more sales ...
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What is Ringba?
Ringba is a cloud-based call tracking platform that focuses on the key metrics of inbound call quality and intent. Ringba's software allows businesses, from a small startup to a enterprise level organization, to gain actionable insight into their inbound calls, and trains agents for success by ...
Read more about RingbaStarts from $99/Month, also offers free forever plan

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What is ResponseTap?
ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user easily take phone calls with an on-screen call-control interface that eliminates the need for a separate ...
Read more about ResponseTapResponseTap offers custom pricing plan

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What is Phonexa?
Phonexa is a simple and affordable inbound call tracking solution for small businesses and agencies. It tracks every inbound call that comes into business, which phone number it's coming from, the length and time of the call, and where in the sales process it is. All of this data can be set up ...
Read more about PhonexaStarts from $100/Month, also offers free forever plan

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What is Invoca?
Invoca's inbound call tracking software improves revenue by capturing vital information about leads and opportunities. Using advanced analytics, conversations are monitored in real-time, to help to build better marketing strategies and convert more leads into customers. This intelligent call ...
Read more about InvocaInvoca offers custom pricing plan

CallRail
Track, Nurture, and Close Every Lead with Ease.
Best for: SMB teams · Mid-market · Enterprise
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What is CallRail?
CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user can identify trends, measure results and improve marketing performance. It provide with details about every ...
Read more about CallRailDisclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].





