Mediahawk Review: Is It The Right Inbound Call Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Travis Perkins
worldpay
MieleTrusted by teams including Travis Perkins
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
What is Mediahawk?
Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent Call Recording, Campaign and Skill Management dashboards, as well as IVR Recording, Phone Funnel Reports and much more.
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Mediahawk Software Demo
Mediahawk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Mediahawk
- Team types
- Large Enterprises, Medium Business
Why teams choose Mediahawk
Comprehensive tools for campaign management
Real-time analytics for quick decision-making
Predictive dialing enhances efficiency
Is Mediahawk right for you?
What buyers should know before shortlisting Mediahawk
Mediahawk offers a full suite of tools for inbound call campaigns, making it suitable for businesses looking to optimize their call handling. Its predictive dialing and live reporting features enhance operational efficiency.
Mediahawk pros and cons
- Mediahawk pros
Comprehensive tools for campaign management
Real-time analytics for quick decision-making
Predictive dialing enhances efficiency
- Mediahawk cons
Initial learning curve
Potentially high setup costs
Ready to try it?
Get started with Mediahawk
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Mediahawk side-by-side with top Inbound Call Tracking Software alternatives.
What is the pricing of Mediahawk?
Mediahawk Pricing Plans
Static
Flexible contract terms
Customer support and on-boarding
Integrations – Google Analytics, API and FTP integration
Call listening
Five static telephone numbers
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Dynamic
Includes features of Static plan, plus
Dynamic number to track each visitor
Analytics tools and CRM integrations
Full customer support and onboarding
Detailed visitor interaction reports
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Complete
Includes features of Static and Dynamic plan, plus
Dynamic number to track each visitor
11 static numbers for offline campaigns
Analytics tools and CRM integrations
Full customer support and onboarding
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Mediahawk reviews and ratings
Buyer sentiment
Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely.
What buyers like
- Comprehensive campaign tools
- Live call reporting
- Predictive dialing
Common complaints
- Can be overwhelming for new users
- May require training
- Limited customization options
Are you using Mediahawk?
What users are saying
UI
User in Education Management
09/17/19
The best call tracking software
What do you like best? The call tracking feature of Mediahawk is great. You can track all the phone calls from ads which is a great thing. And the ...
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JM
Jenny M
11/01/16
Check whether you're doing the right thing
What do you like best? I'm able to track which blog posts are best at encouraging people to pick up the phone and enquire. From this I can alter ...
Read more
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- A demo or quick answers, your call
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What are the features of Mediahawk?
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
Dynamic text replacement (DTR) can aid in the creation of appropriate messages by altering the content of your post-click landing pages base…
Google Analytics Integration is a powerful feature that allows software users to track and analyze website traffic, user behavior, and other…
IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…
Lead source tracking is a software feature that allows businesses to track the origin of their leads or potential customers. It provides val…
The practice of attributing sales and profitability growth to the impact of marketing initiatives is known as marketing ROI. Businesses can…
Real-time reporting is involved capturing real-time data and communicating it to users as it happens. Managers may make quick judgments usin…
Mediahawk security and data handling
Key compliance certifications and security features for IT and security teams evaluating Mediahawk.
Certifications
Developer & data
Alternatives to Mediahawk
Mediahawk Customers
Travis Perkins
worldpay
Miele
Mediahawk Support Options
Frequently Asked Questions About Mediahawk
Common questions buyers ask before choosing Mediahawk.
Mediahawk is a Inbound Call Tracking Software. Mediahawk offers Marketing ROI Analytics, Lead Source Tracking, Dynamic Text Replacement (DTR), Call Recording, Google Analytics Integration and many more functionalities.
Buyers commonly note the following limitations of Mediahawk: Initial learning curve; Potentially high setup costs.
Some top alternatives to Mediahawk includes ResponseTap, Calltracks, CallView 360, Outleads and Call Tracking.
Mediahawk offers Subscription pricing model
The starting price is not disclosed by Mediahawk. You can visit Mediahawk pricing page to get the latest pricing.
Ready to try it?
Get started with Mediahawk
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].