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AvidTrak - Inbound Call Tracking Software

Top 10 AvidTrak Alternatives 2026

Track, improve, and optimize your call center.

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Trusted by 2M+ software buyers annually.

Main Features

  • Call Recording
  • Call Whisper
  • Dynamic Text Replacement (DTR)
  • Keyword Tracking

Pricing

  • Free Trial available

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AvidTrak is a Inbound Call Tracking Software platform with a user rating of 4.0★ based on 3 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Inbound Call Tracking Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

AvidTrak vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
AvidTrak CurrentInbound Call Tracking SoftwareFree trial4.0 ★✓ Yes
WildJarInbound Call Tracking SoftwareCustom pricing5.0 ★✗ No
TelmetricsInbound Call Tracking SoftwareCustom pricing4.6 ★✗ No
NimbataInbound Call Tracking Software$295.0 ★✓ Yes
ResponseTapInbound Call Tracking SoftwareCustom pricing4.5 ★✗ No
INVOXInbound Call Tracking SoftwareFree trial4.9 ★✓ Yes

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AvidTrak rating: 4.0 ★10 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top AvidTrak alternatives as of October 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

WildJar - Inbound Call Tracking Software

WildJar — 5★

Track, convert, and optimize your calls.

Get Pricing Details

5.0

(5)

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✦ Editor’s Pick⭐ Higher rated than AvidTrak

What is WildJar?

Introducing WildJar – a powerful Call Tracking software with the tagline "Maximize Your Call Conversions". With WildJar, you can easily attribute, automate and optimize your inbound phone leads. By recording these leads and utilizing custom tags, you can accurately report on successful call ...

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What reviewers like about WildJar

  • Call conversion tracking
  • Custom tagging
  • Digital journey tracking

Where WildJar falls short

  • May require technical setup
  • Limited features for small businesses
  • Not ideal for non-digital marketing

Common Features

  • Call Recording

  • Keyword Tracking

  • Marketing ROI Analytics

+ 2 more

Unique Features

  • Conversion Tracking

Pricing

WildJar offers custom pricing plan

Telmetrics - Inbound Call Tracking Software

Telmetrics — 4.58★

Maximize conversions and understand your customers with Telmetrics.

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4.6

(13)

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⭐ Higher rated than AvidTrak

What is Telmetrics?

Telmetrics is a web-based inbound call tracking software that provides user with invaluable metrics about which campaigns, keywords and ad groups are performing best for business. It helps to improve conversion rates and better understand customers – see which keywords they use to find, their ...

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What reviewers like about Telmetrics

  • Web-based platform
  • Detailed campaign metrics
  • Improves conversion rates

Where Telmetrics falls short

  • Limited integrations
  • May require training
  • Pricing can be high for small businesses

Common Features

  • Keyword Tracking

  • Lead Source Tracking

  • Marketing ROI Analytics

+ 2 more

Unique Features

  • Conversion Tracking

Pricing

Telmetrics offers custom pricing plan

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Nimbata - Inbound Call Tracking Software

Nimbata — from $29 · 5★

Track your marketing success with precision.

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5.0

(2)

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⭐ Higher rated than AvidTrak

What is Nimbata?

Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to marketing agencies. This allows for the ability to track inbound call data along with all other marketing ...

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What reviewers like about Nimbata

  • Cloud-based solution
  • Automated reporting engine
  • Tracks multiple marketing channels

Where Nimbata falls short

  • Limited advanced features
  • May require setup time
  • Pricing may be high for small businesses

Common Features

  • Lead Source Tracking

  • Dynamic Text Replacement (DTR)

  • Call Recording

+ 2 more

Unique Features

  • Google Analytics Integration

Pricing

Free Trial available

Starts from $29/Month

ResponseTap - Inbound Call Tracking Software

ResponseTap — 4.55★

Revolutionize your call handling with ease.

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4.5

(88)

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⭐ Higher rated than AvidTrak

What is ResponseTap?

ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user easily take phone calls with an on-screen call-control interface that eliminates the need for a separate ...

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What reviewers like about ResponseTap

  • Easy installation
  • On-screen call control
  • Direct call transfers

Where ResponseTap falls short

  • Limited reporting features
  • May require additional tools
  • Not suitable for complex setups

Common Features

  • Dynamic Text Replacement (DTR)

  • Lead Source Tracking

  • Call Recording

+ 1 more

Unique Features

  • Automated Routing

Pricing

ResponseTap offers custom pricing plan

INVOX - Inbound Call Tracking Software

INVOX — 4.9★

Track, measure, and optimize call conversions effortlessly.

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4.9

Add to compare

⭐ Higher rated than AvidTrak

What is INVOX?

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single dashboard. Using INVOX, user can collect data from both offline and online ...

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What reviewers like about INVOX

  • Automates call data
  • Integrates with HTML forms
  • Single dashboard for insights

Where INVOX falls short

  • Limited to call tracking
  • May require technical setup
  • Basic reporting features

Common Features

  • Lead Source Tracking

  • Marketing ROI Analytics

  • Dynamic Text Replacement (DTR)

Unique Features

No unique features

Pricing

Free Trial available, Try Now

INVOX offers custom pricing plan

CallRoot - Inbound Call Tracking Software

CallRoot — from $49 · 3.33★

Track, analyze, and improve inbound calls efficiently.

See Plans & Pricing

3.3

(3)

Add to compare

What is CallRoot?

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using CallRoot user can view detailed internal and external call success rates, track call sources, and segment ...

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What reviewers like about CallRoot

  • Automatic call tracking
  • Detailed success rates
  • Source tracking

Where CallRoot falls short

  • Limited to inbound calls
  • Basic reporting features
  • May require setup time

Common Features

  • Lead Source Tracking

  • Keyword Tracking

  • Dynamic Text Replacement (DTR)

+ 1 more

Unique Features

  • Dedicated Phone Line Integration

  • Google Analytics Integration

Pricing

Starts from $49/Month

Call Box - Inbound Call Tracking Software

Call Box — 4.22★

Track every call, maximize your ROI.

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4.2

(78)

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⭐ Higher rated than AvidTrak

What is Call Box?

Call Box is an inbound call tracking application. It will provide the tools and resources necessary by marketing teams to achieve the most success in their campaigns with different phone numbers and work with any outbound platform. Instead of using multiple pieces of software, marketers can ...

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What reviewers like about Call Box

  • Comprehensive campaign support
  • Multiple phone number tracking
  • User-friendly dashboard

Where Call Box falls short

  • Limited advanced features
  • May require additional tools
  • Basic reporting options

Common Features

  • Lead Source Tracking

  • Call Recording

  • Marketing ROI Analytics

Unique Features

No unique features

Pricing

Call Box offers custom pricing plan

Mediahawk - Inbound Call Tracking Software

Mediahawk — 3★

Boost inbound campaigns with Mediahawk's comprehensive features.

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3.0

(2)

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What is Mediahawk?

Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent Call Recording, Campaign and Skill Management dashboards, as well as IVR Recording, Phone Funnel Reports and ...

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What reviewers like about Mediahawk

  • Comprehensive campaign tools
  • Live call reporting
  • Predictive dialing

Where Mediahawk falls short

  • Can be overwhelming for new users
  • May require training
  • Limited customization options

Common Features

  • Marketing ROI Analytics

  • Lead Source Tracking

  • Dynamic Text Replacement (DTR)

+ 1 more

Unique Features

  • Google Analytics Integration

  • Real-time Reporting

  • IVR Support

CallRail - Inbound Call Tracking Software

CallRail — from $45 · 4.77★

Track, Nurture, and Close Every Lead with Ease.

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⭐ Higher rated than AvidTrak

What is CallRail?

CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user can identify trends, measure results and improve marketing performance. It provide with details about every ...

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What reviewers like about CallRail

  • Multi-channel tracking
  • Detailed caller insights
  • Lead nurturing capabilities

Where CallRail falls short

  • Limited features for advanced analytics
  • Basic reporting options
  • May require training for effective use

Common Features

  • Call Recording

  • Lead Source Tracking

  • Marketing ROI Analytics

+ 1 more

Unique Features

  • CRM Integration

  • Conversational Intelligence

  • Transcription

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $45/Month

Convirza - Inbound Call Tracking Software

Convirza — from $29 · 4.04★

Track, analyze, and control your call flow.

Start Free Trial

4.0

(42)

Add to compare

⭐ Higher rated than AvidTrak

What is Convirza?

Convirza is an Inbound Call Tracking Software. This software can create the illusion that company is much bigger than it actually is by allowing it to track calls and determine which number should be called back when an employee who can answer a certain type of question is not available. The ...

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What reviewers like about Convirza

  • Call tracking analytics
  • Business size illusion
  • Flexible call management

Where Convirza falls short

  • May misrepresent call data
  • Limited integrations
  • Basic features for advanced users

Common Features

  • Call Recording

  • Lead Source Tracking

  • Marketing ROI Analytics

+ 1 more

Unique Features

  • Conversational Intelligence

  • Transcription

  • Call Monitoring

Pricing

Free Trial available

Starts from $29/Month

Who competes with AvidTrak?

There are 10 direct AvidTrak competitors in Inbound Call Tracking Software. The ones that come up most often are WildJar, Telmetrics and Nimbata. Each is compared against AvidTrak on rating, pricing and feature coverage below.

What else works like AvidTrak?

Searches for "sites like AvidTrak" and "apps like AvidTrak" land on the same set of options as "AvidTrak alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.

Why we picked these AvidTrak alternatives

WildJarBest for teams of all sizes

Call conversion tracking

Watch for: May require technical setup

TelmetricsBest for teams of all sizes

Web-based platform

Watch for: Limited integrations

NimbataBest for teams of all sizes

Cloud-based solution

Watch for: Limited advanced features

ResponseTapBest for teams of all sizes

Easy installation

Watch for: Limited reporting features

INVOXBest for teams of all sizes

Automates call data

Watch for: Limited to call tracking

CallRootBest for teams of all sizes

Automatic call tracking

Watch for: Limited to inbound calls

Call BoxBest for teams of all sizes

Comprehensive campaign support

Watch for: Limited advanced features

MediahawkBest for teams of all sizes

Comprehensive campaign tools

Watch for: Can be overwhelming for new users

CallRailBest for teams of all sizes

Multi-channel tracking

Watch for: Limited features for advanced analytics

ConvirzaBest for teams of all sizes

Call tracking analytics

Watch for: May misrepresent call data

Why teams look for a AvidTrak alternative

The reasons to look beyond AvidTrak are usually practical ones like these:

  • Limited advanced features
  • Basic reporting options
  • May require additional tools
  • Not suitable for large enterprises

The factors that matter in a AvidTrak alternative

How the 10 inbound call tracking software alternatives compare, plainly: 4 offer a free tier; and WildJar is the highest rated at 5★ across 5 reviews.

How the ranking holds up.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].