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DialogTech - Inbound Call Tracking Software

DialogTech Review: Is It The Right Inbound Call Tracking Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
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DialogTech offers custom pricing plan

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What is DialogTech?

DialogTech is a call tracking software for companies. It allows users to view their incoming calls and track their outbound calls. However, the company provides other products such as voicemail solutions, contact center solutions and of course, live chat. It allows businesses to closely monitor the effectiveness of their marketing and advertising campaigns, customer support processes and customer relations.

Pricing

  • DialogTech offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

DialogTech Software Demo

DialogTech was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider DialogTech

Team types
Large Enterprises, Medium Business

Why teams choose DialogTech

  • Diverse product range for various needs

  • In-depth analytics for marketing optimization

Is DialogTech right for you?

What buyers should know before shortlisting DialogTech

DialogTech offers a robust call tracking solution with additional features for marketing and customer support. Its comprehensive analytics help businesses optimize their campaigns effectively.

Pros and cons

DialogTech pros and cons

  • DialogTech pros
  • Diverse product range for various needs

  • In-depth analytics for marketing optimization

  • DialogTech cons
  • May require integration with existing systems

  • Pricing can escalate with additional features

4.1/5 rating
15 verified reviews

Ready to try it?

Get started with DialogTech

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare DialogTech side-by-side with top Inbound Call Tracking Software alternatives.

CallRail
Invoca
Retreaver
+7 more
Compare alternatives

What is the pricing of DialogTech?

DialogTech uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingDialogTech offers custom pricing
Pricing Model
Quotation Based

DialogTech reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 15 reviews, with strong overall satisfaction.

What buyers like

  • Comprehensive call tracking
  • Multiple product offerings
  • Effective marketing insights

Common complaints

  • Limited to inbound calls
  • Higher pricing for advanced features
  • May require setup time

4.1

Very Good

Based on 447 ratings & 15 reviews

Are you using DialogTech?

Rating Distribution

Excellent

(13)

Very Good

(2)

Good

(0)

Poor

(0)

Terrible

(0)

What users are saying

P

Paula

10/07/21

5 out of 5

It is an impressive tool

PROS & CONS What are the best aspects of this product? I like everything about this product. It has come out as a reliable tool to help with ...

Read more

D

Doris

08/31/21

4 out of 5

Generates reliable reports

PROS & CONS What are the best aspects of this product? I like that it integrates well with Google Analytics. I am therefore able to keep track of ...

Read more

E

Elias

08/21/21

5 out of 5

Manages call lead sources

PROS & CONS What are the best aspects of this product? It has done it for us in terms of knowing when and what leads were searching for on our site. ...

Read more

K

Kathy

03/07/21

5 out of 5

Helps with testing the performance of campaigns

PROS & CONS What are the best aspects of this product? The customer support is reliable to a point where you can depend on then to help you out ...

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A

Angel

02/26/21

5 out of 5

Great customer support

PROS & CONS What are the best aspects of this product? I loved the customer support that DialogTech has. They are very helpful from the training ...

Read more

J

Jeannette

01/06/21

5 out of 5

It has a helpful API

PROS & CONS What are the best aspects of this product? It boosts our marketing efforts when it comes to conversion. We are able to know which ...

Read more

Spotsaas advisor
Get a custom demo of DialogTech
  • See if DialogTech fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

What are the features of DialogTech?

32%

Feature coverage

8 of 25 tracked features

In Incident, you may automate your work flow process for new requests by using automatic routing. It instructs the system on when and where…

Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…

Conversational intelligence is a feature of AI sales assistant software that revolutionizes customer interactions. By analyzing and unders…

Dynamic text replacement (DTR) can aid in the creation of appropriate messages by altering the content of your post-click landing pages base…

Google Analytics Integration is a powerful feature that allows software users to track and analyze website traffic, user behavior, and other…

IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…

Lead source tracking is a software feature that allows businesses to track the origin of their leads or potential customers. It provides val…

The practice of attributing sales and profitability growth to the impact of marketing initiatives is known as marketing ROI. Businesses can…

Security & Compliance

DialogTech security and data handling

Key compliance certifications and security features for IT and security teams evaluating DialogTech.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

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Empowering organizations to convert ...

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Track your calls, boost your ROI.

Very Good

Compare DialogTech vs Calltracks

Transform your call center efficiency.

Excellent

Compare DialogTech vs CallView 360

Track, analyze, and control your ...

Very Good

Compare DialogTech vs Convirza

Efficiently identify and convert ...

Excellent

Compare DialogTech vs calltrak

Track, measure, and optimize call ...

Excellent

Compare DialogTech vs INVOX

Streamline your calls, elevate your ...

Excellent

Compare DialogTech vs Call Tracker

Know who's calling before you pick up.

Excellent

Compare DialogTech vs Caller Insight
Help & Contact

DialogTech Support Options

Customer Service24/7 (Live rep)Business Hours
LocationChicago, Illinois

Frequently Asked Questions About DialogTech

Common questions buyers ask before choosing DialogTech.

DialogTech is a Inbound Call Tracking Software. DialogTech offers Lead Source Tracking, Marketing ROI Analytics, Call Recording, Conversational Intelligence, Dynamic Text Replacement (DTR) and many more functionalities.

Buyers commonly note the following limitations of DialogTech: May require integration with existing systems; Pricing can escalate with additional features.

Some top alternatives to DialogTech includes CallRail, Invoca, Retreaver, Calltracks and Caller Insight.

DialogTech offers Quotation Based pricing model

We don't have information regarding integrations of the DialogTech as of now.

The starting price is not disclosed by DialogTech. You can visit DialogTech pricing page to get the latest pricing.

Ready to try it?

Get started with DialogTech

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].