Callcap Review: Is It The Right Inbound Call Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $29 / Month
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Callcap?
Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from competitors, provide feedback on outbound calls, and even schedule follow up calls to people who hang up or don't answer. This fully automated solution is perfect for any company needing to maximize efficiency of their agents by calling back every single lead.
Pricing
Starts from $29 / Month
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web-based — no mobile app
Installed - Windows
Installed - Mac
Callcap Software Demo
Callcap was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Callcap
- Team types
- Large Enterprises, Medium Business
Why teams choose Callcap
Highly automated for efficiency
Easy to use for quick adoption
Effective follow-up capabilities
Is Callcap right for you?
What buyers should know before shortlisting Callcap
Callcap offers a straightforward solution for businesses looking to enhance their inbound call management. Its automation features help ensure no lead is missed, making it suitable for sales-driven organizations.
Callcap pros and cons
- Callcap pros
Highly automated for efficiency
Easy to use for quick adoption
Effective follow-up capabilities
- Callcap cons
May lack depth in analytics
Not suitable for complex CRM needs
Ready to try it?
Get started with Callcap
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Callcap side-by-side with top Inbound Call Tracking Software alternatives.
What is the pricing of Callcap?
Callcap Pricing Plans
Starter
$29
/Month
5 local or toll-free numbers
500 minutes
$5 over included numbers (local/toll-free)
$.05 per minute over included minutes (local/toll-free)
Spam Protection
Show more +
Prefered Plan
$79
/Month
NEXTms - Business Text Messaging Solution
500 minutes
5 local or toll-free numbers
$5 over included numbers (local/toll-free)
$.05 per minute over included minutes (local/toll-free)
Show more +
Professional
$149
/Month
20 local or toll-free numbers
4,000 minutes
$5 over included numbers (local/toll-free)
$.05 per minute over included minutes (local/toll-free)
Spam Protection
Show more +
Enterprise
Missed Call Notifications
Time of Day Routing
Zip Code or Geo Routing
Ring Groups
Interactive Voice Response
Show more +
Weighing your options?
Not sure if Callcap fits your budget?
Callcap reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 2 reviews, with consistently positive feedback.
What buyers like
- User-friendly interface
- Automated call tracking
- Feedback on outbound calls
Common complaints
- Limited advanced analytics
- No CRM integration
- Basic reporting features
Are you using Callcap?
What users are saying
JB
Justin B
10/26/16
Tracking calls and reporting made easy
What do you like best? The ability to track our marketing efforts is easy with tracking numbers and we have the ability to screen calls for quality ...
Read more
UI
User in Hospitality
05/11/16
A Great Tool for Tracking Calls and Customer Service
What do you like best? Call Cap has a great customizable dashboard. What do you dislike? The way that my company titles its hotels cannot be ...
Read more
- See if Callcap fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Callcap?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
The process of listening in on employee calls to improve communication and customer service is known as call monitoring. It's most typically…
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
Lead source tracking is a software feature that allows businesses to track the origin of their leads or potential customers. It provides val…
Callcap security and data handling
Key compliance certifications and security features for IT and security teams evaluating Callcap.
Developer & data
Alternatives to Callcap
Callcap Support Options
Frequently Asked Questions About Callcap
Common questions buyers ask before choosing Callcap.
Callcap is a Inbound Call Tracking Software. Callcap offers Call Monitoring, Call Recording, Alert Notifications and many more functionalities.
Buyers commonly note the following limitations of Callcap: May lack depth in analytics; Not suitable for complex CRM needs.
Some top alternatives to Callcap includes Calltracks, CallView 360, calltrak, TeleCapture and PbxDrive.
Callcap offers Subscription pricing model
The starting price of Callcap is $29/Month
Ready to try it?
Get started with Callcap
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].