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Invoca - Inbound Call Tracking Software

Invoca Review: Is It The Right Inbound Call Tracking Software For Your Team?

Best for Mid-market · Enterprise

Free Trial Available

GDPRSOC 2
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Invoca offers custom pricing plan

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What is Invoca?

Invoca's inbound call tracking software improves revenue by capturing vital information about leads and opportunities. Using advanced analytics, conversations are monitored in real-time, to help to build better marketing strategies and convert more leads into customers. This intelligent call tracking software integrates with the services user already uses to identify and profile the unique characteristics of best customers.

Pricing

  • Invoca offers custom pricing plan

  • Free Trial available

Best For

Designed for mid-market and enterprise teams

Security & Compliance

SOC 2
GDPR
  • SSO & MFA supported

  • Data residency:🇺🇸

Invoca Software Demo

Invoca was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Invoca

Team types
Large Enterprises, Medium Business

Why teams choose Invoca

  • Real-time monitoring enhances marketing strategies

  • Advanced analytics provide deep insights

  • User-friendly interface improves adoption

Is Invoca right for you?

What buyers should know before shortlisting Invoca

Invoca's inbound call tracking software enhances revenue generation through real-time monitoring and advanced analytics. It's designed for businesses looking to optimize their marketing strategies.

Pros and cons

Invoca pros and cons

  • Invoca pros
  • Real-time monitoring enhances marketing strategies

  • Advanced analytics provide deep insights

  • User-friendly interface improves adoption

  • Invoca cons
  • Complex setup may deter some users

  • Higher costs for advanced features

4.6/5 rating
254 verified reviews
Free trial available

Ready to try it?

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Still comparing?

See how it stacks up

Compare Invoca side-by-side with top Inbound Call Tracking Software alternatives.

Uniphore
CallTrackingMetrics
CallRail
+7 more
Compare alternatives

What is the pricing of Invoca?

Invoca uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialAvailableTry Now →
PricingInvoca offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if Invoca fits your budget?

Invoca reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 254 reviews, with consistently positive feedback.

What buyers like

  • Revenue improvement
  • Real-time conversation monitoring
  • Advanced analytics

Common complaints

  • Complex setup process
  • Higher cost for advanced features
  • May require training

4.56

Excellent

Based on 235 ratings & 254 reviews

Are you using Invoca?

Rating Distribution

Excellent

(187)

Very Good

(60)

Good

(6)

Poor

(1)

Terrible

(0)

What users are saying

AU

Anonymous User

11/14/23

5 out of 5

"Can't work without Invoca"

What do you like best about Invoca? It's easy to use in every aspect and provides data & controls we wouldn't have otherwise. What do you dislike ...

Read more

AU

Anonymous User

11/14/23

5 out of 5

"Can't work without Invoca"

What do you like best about Invoca? It's easy to use in every aspect and provides data & controls we wouldn't have otherwise. What do you dislike ...

Read more

CB

Caterina B

09/24/23

5 out of 5

"Efficient and simple tool for call tracking"

What do you like best about Invoca? I like that setting up new campaigns is quite simple, and makes it easy to make the necessary changes and updates ...

Read more

CB

Caterina B

09/24/23

5 out of 5

"Efficient and simple tool for call tracking"

What do you like best about Invoca? I like that setting up new campaigns is quite simple, and makes it easy to make the necessary changes and updates ...

Read more

DM

Drew M

09/14/23

5 out of 5

"Bridging the Gaps"

What do you like best about Invoca? The flexability of what's reportable! We have a very unique business model and oftentimes we have to make hefty ...

Read more

DM

Drew M

09/14/23

5 out of 5

"Bridging the Gaps"

What do you like best about Invoca? The flexability of what's reportable! We have a very unique business model and oftentimes we have to make hefty ...

Read more

Spotsaas advisor
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  • Real pricing — no sales pressure
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What are the features of Invoca?

28%

Feature coverage

7 of 25 tracked features

CRM integration is a vital feature found in most modern software programs that helps businesses streamline their customer relationship manag…

Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…

Conversational intelligence is a feature of AI sales assistant software that revolutionizes customer interactions. By analyzing and unders…

Lead source tracking is a software feature that allows businesses to track the origin of their leads or potential customers. It provides val…

The practice of attributing sales and profitability growth to the impact of marketing initiatives is known as marketing ROI. Businesses can…

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…

Transcription is a powerful feature that allows users to effortlessly convert audio files into text documents. This technology has revolutio…

Security & Compliance

Invoca security and data handling

Key compliance certifications and security features for IT and security teams evaluating Invoca.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✗ Not certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

Invoca Support Options

Customer ServiceBusiness HoursOnline
LocationSanta Barbara, CA - 93101

Frequently Asked Questions About Invoca

Common questions buyers ask before choosing Invoca.

Invoca is a Inbound Call Tracking Software. Invoca offers Conversational Intelligence, Call Recording, Transcription, CRM Integration, Marketing ROI Analytics and many more functionalities.

Buyers commonly note the following limitations of Invoca: Complex setup may deter some users; Higher costs for advanced features.

Some top alternatives to Invoca includes Uniphore, CallTrackingMetrics, CallRail, ResponseTap and FreeCallTracking.AI.

Invoca offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the Invoca as of now.

The starting price is not disclosed by Invoca. You can visit Invoca pricing page to get the latest pricing.

Ready to try it?

Get started with Invoca

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].