Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Inbound Call Tracking Software
CallTrackingMetrics leads with a high rating of 4.6/5 from 1,311 ratings, indicating strong user satisfaction and reliability. CallRail follows closely with a substantial 4.5/5 rating from 2,763 users, reflecting its broad adoption and consistent performance. Caller Insight, with a top-tier rating of 4.7/5 from 627 reviews, stands out for its flexible pricing options, catering to diverse business needs.
Inbound call tracking software helps marketing teams and customer service departments at mid-sized to large enterprises analyze and optimize their phone call interactions. This software is crucial for tracking call sources, measuring campaign effectiveness, and improving customer engagement strategies.
Quick picks for Inbound Call Tracking Software
- Best overall — CallTrackingMetrics
- Best for high-volume users — CallRail
- Best for flexible pricing — Caller Insight
- Best free option — Ringba
Who gets the most from Inbound Call Tracking Software
- 1Marketing managers analyzing ROI of multi-channel campaigns
- 2Sales managers tracking lead sources and assigning reps to inbound calls
- 3Customer support managers optimizing call center agent performance
How to choose Inbound Call Tracking Software
If you need detailed marketing attribution, filter by features like multi-channel call tracking and integration with reporting tools. For sales teams focused on lead assignment, prioritize products offering call routing and rep assignment. When supporting call centers, sort by solutions providing real-time call insights and agent performance dashboards.
Showing 1-20 out of 37

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What is WildJar?
Introducing WildJar – a powerful Call Tracking software with the tagline "Maximize Your Call Conversions". With WildJar, you can easily attribute, automate and optimize your inbound phone leads. By recording these leads and utilizing custom tags, you can accurately report on successful call ...
Read more about WildJarWildJar offers custom pricing plan

CallAction
Increase sales and streamline processes with CallAction.
Best for: SMB teams · Mid-market · Enterprise
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What is CallAction?
CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, and stores it for later analysis. Then, the database tells about each caller: what drove them to call, ...
Read more about CallActionStarts from $139/Month

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What is Nimbata?
Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to marketing agencies. This allows for the ability to track inbound call data along with all other marketing ...
Read more about NimbataStarts from $29/Month

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What is Ringba?
Ringba is a cloud-based call tracking platform that focuses on the key metrics of inbound call quality and intent. Ringba's software allows businesses, from a small startup to a enterprise level organization, to gain actionable insight into their inbound calls, and trains agents for success by ...
Read more about RingbaStarts from $99/Month, also offers free forever plan

Call Sumo
Streamlined call management for increased sales success.
Best for: SMB teams · Mid-market · Enterprise
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What is Call Sumo?
With Sumo, see every call that comes in and how to staff for them. Convert leads into customers with a dedicated sales rep assigned to website visitors. Easily manage calls for free voice, SMS and IVR extensions outbound calling campaigns. Work smarter, not harder -- and spend 80% of the time ...
Read more about Call SumoCall Sumo offers custom pricing plan

INVOX
Track, measure, and optimize call conversions effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is INVOX?
INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single dashboard. Using INVOX, user can collect data from both offline and online ...
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Retreaver
Empowering organizations to convert every call into revenue.
Best for: SMB teams · Mid-market · Enterprise
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What is Retreaver?
Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organizations to connect with the right customers, in the right time, by helping ...
Read more about RetreaverStarts from $25/Month
KeyMetric Call Tracking & Analytics
Maximize calls, optimize success.
Best for: SMB teams · Mid-market · Enterprise
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What is KeyMetric Call Tracking & Analytics?
KeyMetric Call Tracking & Analytics tracks, reports and analyzes all inbound and outbound calls, including call duration, caller information and more. For contact centers that utilize call tracking capabilities, this software enables staff to capture critical call data in real-time. KeyMetric ...
Read more about KeyMetric Call Tracking & AnalyticsStarts from $19/Month

WhatConverts
Decode your marketing success with WhatConverts.
Best for: SMB teams · Mid-market · Enterprise
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What is WhatConverts?
WhatConverts is an inbound call tracking software that shows everything about inbound marketing campaigns. By adding a small piece of code to a website, WhatConverts tracks incoming calls from advertising campaigns including Google AdWords, Facebook, Twitter, and more. It We measures Phone ...
Read more about WhatConvertsStarts from $30/Month

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What is CallView 360?
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solution that installs within Microsoft Dynamics CRM. CallView 360 tracks the ...
Read more about CallView 360CallView 360 offers custom pricing plan

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What is TeleCapture?
TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...
Read more about TeleCaptureStarts from $5.99/Month
Analytic Call Tracking
Track, analyze, and improve your call conversions.
Best for: Mid-market · Enterprise
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What is Analytic Call Tracking?
Analytics is a call tracking solution that allows user to create a customer ID number for inbound calls. This customer ID lets user verify telephone leads or use in-call lead assignment to assign contacts to sales or customer service agents for follow-up after the call. The software also ...
Read more about Analytic Call TrackingStarts from $99/Month
Clixtell Call Tracking
Maximize marketing ROI and improve sales conversion.
Best for: SMB teams · Mid-market · Enterprise
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What is Clixtell Call Tracking?
Clixtell call tracking software provides inbound call tracking and analytics for businesses. This SaaS (Software as a Service) based solution enables to track which marketing channels work best for business, by monitoring the effectiveness of calls coming from different sources. This Call ...
Read more about Clixtell Call Tracking
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What is Caller Insight?
Caller Insight makes it easy to know exactly who is calling. This inbound call tracking software provides detailed reports on all incoming calls, including skip numbers and caller names. Call Insight allows user to search and filter reports easily, set specific criteria for what data gets ...
Read more about Caller InsightStarts from $25/Month

Ringostat
Track, manage, and convert every call with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Ringostat?
Ringostat Inbound Call Tracking Software gives a direct link to incoming calls. Every call made to business is automatically logged, categorized and tracked into a central database. This software helps to effectively track, manage and report on inbound calls across business as never before. It ...
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What is Call Tracker?
Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and workflow management of inbound Call Data including Location, Marketing Campaign and Lead source. Call ...
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What is 800.com?
800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics tools that allows them to effectively benchmark their week-to-week ...
Read more about 800.comStarts from $19/Month when Billed Yearly
CallTrackingMetrics
AI-Powered Call Tracking & Conversation Intelligence Software
Best for: SMB teams · Mid-market · Enterprise
What is CallTrackingMetrics?
CallTrackingMetrics is an advanced inbound call tracking and marketing attribution platform designed to help businesses connect every customer interaction to specific marketing efforts. It empowers sales and marketing teams with full visibility into which ads, channels, and campaigns are ...
Read more about CallTrackingMetricsStarts from $65/month when yearly, also offers free forever plan

Hot Prospector
Track, analyze, and convert with precision.
Best for: SMB teams · Mid-market · Enterprise
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What is Hot Prospector?
Hot Prospector is an inbound call tracking system that records and tracks incoming calls of business. This software offers multiple reports, agent statistics, and auto-coding to assist with lead generation, management and conversion. Features: Reports include calls received by each individual ...
Read more about Hot ProspectorHot Prospector offers custom pricing plan

Leadtosale
Transforming customer calls into sales results.
Best for: SMB teams · Mid-market · Enterprise
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What is Leadtosale?
Leadtosale is an inbound call tracking software that helps companies successfully answer phone calls from customers. With Leadtosale, track, manage and measure every call coming in. Call tracking systems are useful for companies that want to improve their customer care, increase sales and ...
Read more about LeadtosaleDisclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].





