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List of the Best Inbound Call Tracking Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: · How we review

Editor's Summary · Inbound Call Tracking Software

CallTrackingMetrics leads with a high rating of 4.6/5 from 1,311 ratings, indicating strong user satisfaction and reliability. CallRail follows closely with a substantial 4.5/5 rating from 2,763 users, reflecting its broad adoption and consistent performance. Caller Insight, with a top-tier rating of 4.7/5 from 627 reviews, stands out for its flexible pricing options, catering to diverse business needs.

Inbound call tracking software helps marketing teams and customer service departments at mid-sized to large enterprises analyze and optimize their phone call interactions. This software is crucial for tracking call sources, measuring campaign effectiveness, and improving customer engagement strategies.

Quick picks for Inbound Call Tracking Software

  • Best overallCallTrackingMetrics
  • Best for high-volume usersCallRail
  • Best for flexible pricingCaller Insight
  • Best free optionRingba

Who gets the most from Inbound Call Tracking Software

  • 1Marketing managers analyzing ROI of multi-channel campaigns
  • 2Sales managers tracking lead sources and assigning reps to inbound calls
  • 3Customer support managers optimizing call center agent performance
How to choose Inbound Call Tracking Software

If you need detailed marketing attribution, filter by features like multi-channel call tracking and integration with reporting tools. For sales teams focused on lead assignment, prioritize products offering call routing and rep assignment. When supporting call centers, sort by solutions providing real-time call insights and agent performance dashboards.

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Showing 1-20 out of 37

WildJar - Inbound Call Tracking Software

WildJar

Track, convert, and optimize your calls.

Best for: SMB teams · Mid-market · Enterprise

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What is WildJar?

Introducing WildJar – a powerful Call Tracking software with the tagline "Maximize Your Call Conversions". With WildJar, you can easily attribute, automate and optimize your inbound phone leads. By recording these leads and utilizing custom tags, you can accurately report on successful call ...

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WildJar offers custom pricing plan

CallAction - Inbound Call Tracking Software

CallAction

Increase sales and streamline processes with CallAction.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is CallAction?

CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, and stores it for later analysis. Then, the database tells about each caller: what drove them to call, ...

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Free Trial·

Starts from $139/Month

Nimbata - Inbound Call Tracking Software

Nimbata

Track your marketing success with precision.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Nimbata?

Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to marketing agencies. This allows for the ability to track inbound call data along with all other marketing ...

Read more about Nimbata
Free Trial·

Starts from $29/Month

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Ringba - Inbound Call Tracking Software

Ringba

Uncover valuable insights from every call.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Ringba?

Ringba is a cloud-based call tracking platform that focuses on the key metrics of inbound call quality and intent. Ringba's software allows businesses, from a small startup to a enterprise level organization, to gain actionable insight into their inbound calls, and trains agents for success by ...

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Starts from $99/Month, also offers free forever plan

Call Sumo - Inbound Call Tracking Software

Call Sumo

Streamlined call management for increased sales success.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Sumo?

With Sumo, see every call that comes in and how to staff for them. Convert leads into customers with a dedicated sales rep assigned to website visitors. Easily manage calls for free voice, SMS and IVR extensions outbound calling campaigns. Work smarter, not harder -- and spend 80% of the time ...

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Call Sumo offers custom pricing plan

INVOX - Inbound Call Tracking Software

INVOX

Track, measure, and optimize call conversions effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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4.9

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What is INVOX?

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single dashboard. Using INVOX, user can collect data from both offline and online ...

Read more about INVOX
Free TrialTry Free →·

INVOX offers custom pricing plan

What buyers evaluate in Inbound Call Tracking Software
Accuracy and granularity of call source attribution across marketing channels
Capabilities for assigning inbound calls to specific sales or support agents
Real-time call monitoring and actionable insights into call quality and caller intent
Retreaver - Inbound Call Tracking Software

Retreaver

Empowering organizations to convert every call into revenue.

Best for: SMB teams · Mid-market · Enterprise

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What is Retreaver?

Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organizations to connect with the right customers, in the right time, by helping ...

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Free Trial·

Starts from $25/Month

KeyMetric Call Tracking & Analytics - Inbound Call Tracking Software

KeyMetric Call Tracking & Analytics

Maximize calls, optimize success.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

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What is KeyMetric Call Tracking & Analytics?

KeyMetric Call Tracking & Analytics tracks, reports and analyzes all inbound and outbound calls, including call duration, caller information and more. For contact centers that utilize call tracking capabilities, this software enables staff to capture critical call data in real-time. KeyMetric ...

Read more about KeyMetric Call Tracking & Analytics

Starts from $19/Month

WhatConverts - Inbound Call Tracking Software

WhatConverts

Decode your marketing success with WhatConverts.

Best for: SMB teams · Mid-market · Enterprise

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What is WhatConverts?

WhatConverts is an inbound call tracking software that shows everything about inbound marketing campaigns. By adding a small piece of code to a website, WhatConverts tracks incoming calls from advertising campaigns including Google AdWords, Facebook, Twitter, and more. It We measures Phone ...

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Free Trial·

Starts from $30/Month

CallView 360 - Inbound Call Tracking Software

CallView 360

Transform your call center efficiency.

Best for: SMB teams · Mid-market · Enterprise

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What is CallView 360?

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solution that installs within Microsoft Dynamics CRM. CallView 360 tracks the ...

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CallView 360 offers custom pricing plan

TeleCapture - Inbound Call Tracking Software

TeleCapture

Streamline customer calls and boost sales efficiently.

Best for: SMB teams · Mid-market

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4.8

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What is TeleCapture?

TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...

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Starts from $5.99/Month

Analytic Call Tracking - Inbound Call Tracking Software

Analytic Call Tracking

Track, analyze, and improve your call conversions.

Best for: Mid-market · Enterprise

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What is Analytic Call Tracking?

Analytics is a call tracking solution that allows user to create a customer ID number for inbound calls. This customer ID lets user verify telephone leads or use in-call lead assignment to assign contacts to sales or customer service agents for follow-up after the call. The software also ...

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Starts from $99/Month

Clixtell Call Tracking - Inbound Call Tracking Software

Clixtell Call Tracking

Maximize marketing ROI and improve sales conversion.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Clixtell Call Tracking?

Clixtell call tracking software provides inbound call tracking and analytics for businesses. This SaaS (Software as a Service) based solution enables to track which marketing channels work best for business, by monitoring the effectiveness of calls coming from different sources. This Call ...

Read more about Clixtell Call Tracking
Free TrialTry Free →·

Starts from $8/Month when Billed Yearly

Caller Insight - Inbound Call Tracking Software

Caller Insight

Know who's calling before you pick up.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Caller Insight?

Caller Insight makes it easy to know exactly who is calling. This inbound call tracking software provides detailed reports on all incoming calls, including skip numbers and caller names. Call Insight allows user to search and filter reports easily, set specific criteria for what data gets ...

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Free Trial·

Starts from $25/Month

Ringostat - Inbound Call Tracking Software

Ringostat

Track, manage, and convert every call with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Ringostat?

Ringostat Inbound Call Tracking Software gives a direct link to incoming calls. Every call made to business is automatically logged, categorized and tracked into a central database. This software helps to effectively track, manage and report on inbound calls across business as never before. It ...

Read more about Ringostat
Free TrialTry Free →·

Starts from $39

Call Tracker - Inbound Call Tracking Software

Call Tracker

Streamline your calls, elevate your sales.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Call Tracker?

Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and workflow management of inbound Call Data including Location, Marketing Campaign and Lead source. Call ...

Read more about Call Tracker
Free TrialTry Free →·

Starts from $37/Month

800.com - Inbound Call Tracking Software

800.com

Track and optimize your incoming calls.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

What is 800.com?

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics tools that allows them to effectively benchmark their week-to-week ...

Read more about 800.com

Starts from $19/Month when Billed Yearly

CallTrackingMetrics - Inbound Call Tracking Software

CallTrackingMetrics

AI-Powered Call Tracking & Conversation Intelligence Software

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is CallTrackingMetrics?

CallTrackingMetrics is an advanced inbound call tracking and marketing attribution platform designed to help businesses connect every customer interaction to specific marketing efforts. It empowers sales and marketing teams with full visibility into which ads, channels, and campaigns are ...

Read more about CallTrackingMetrics

Starts from $65/month when yearly, also offers free forever plan

Hot Prospector - Inbound Call Tracking Software

Hot Prospector

Track, analyze, and convert with precision.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is Hot Prospector?

Hot Prospector is an inbound call tracking system that records and tracks incoming calls of business. This software offers multiple reports, agent statistics, and auto-coding to assist with lead generation, management and conversion. Features: Reports include calls received by each individual ...

Read more about Hot Prospector

Hot Prospector offers custom pricing plan

Leadtosale - Inbound Call Tracking Software

Leadtosale

Transforming customer calls into sales results.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.6

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What is Leadtosale?

Leadtosale is an inbound call tracking software that helps companies successfully answer phone calls from customers. With Leadtosale, track, manage and measure every call coming in. Call tracking systems are useful for companies that want to improve their customer care, increase sales and ...

Read more about Leadtosale
Free TrialTry Free →·

Starts from $60/Month

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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