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Delacon - Inbound Call Tracking Software

Delacon Review: Is It The Right Inbound Call Tracking Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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What is Delacon?

. Delacon is an inbound call tracking software designed for top brands and digital agencies. With advanced call analytics and performance tracking, the software helps businesses maximize their marketing ROI. It also offers quick call notification emails and customizable branding options. By utilizing AI technology, Delacon can analyze conversations, identify keywords, and organize calls into categories. With the ability to control call flows, the software ensures customers are connected to the right person at the right time. Additionally, Delacon can track call conversions and website visitors through unique phone numbers, providing valuable insights into the customer journey. Improve customer experience and optimize your marketing efforts with Delacon.

Pricing

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Delacon Software Demo

Delacon was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Delacon

Team types
Large Enterprises, Medium Business

Why teams choose Delacon

  • Offers deep insights into call performance.

  • Customizable branding enhances user experience.

  • AI analysis provides valuable conversation insights.

Is Delacon right for you?

What buyers should know before shortlisting Delacon

Delacon provides comprehensive inbound call tracking with advanced analytics and customizable features. Its AI capabilities enhance the understanding of customer interactions.

Pros and cons

Delacon pros and cons

  • Delacon pros
  • Offers deep insights into call performance.

  • Customizable branding enhances user experience.

  • AI analysis provides valuable conversation insights.

  • Delacon cons
  • May require technical expertise for setup.

  • Costs can accumulate with usage.

4.0/5 rating
2 verified reviews
Free trial available

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See how it stacks up

Compare Delacon side-by-side with top Inbound Call Tracking Software alternatives.

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Retreaver
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+7 more
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Delacon reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 2 reviews, with strong overall satisfaction.

What buyers like

  • Advanced call analytics
  • Customizable branding
  • AI conversation analysis

Common complaints

  • May require technical setup
  • Subscription costs can add up
  • Limited to inbound calls

4

Very Good

Based on 1 ratings & 2 reviews

Are you using Delacon?

Rating Distribution

Excellent

(1)

Very Good

(1)

Good

(0)

Poor

(0)

Terrible

(0)

What users are saying

BL

Boris L

09/08/22

3.5 out of 5

"A powerful call tracking solution that could do with a facelift"

What do you like best about Delacon? The Delacon platform does what it promises - reliably provides call tracking capabilities for your inbound ...

Read more

AG

Anant G

08/09/22

4.5 out of 5

"This platform provides a rich analytics in detail insights which will help the client prosper"

What do you like best about Delacon? Report automation and monitoring performance. What do you dislike about Delacon? Dashboards can be improved a ...

Read more

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What are the features of Delacon?

32%

Feature coverage

8 of 25 tracked features

Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…

In Incident, you may automate your work flow process for new requests by using automatic routing. It instructs the system on when and where…

Conversational intelligence is a feature of AI sales assistant software that revolutionizes customer interactions. By analyzing and unders…

The ability to link site engagements to metrics on who has interacted with your campaigns is conversion tracking. You can track conversions…

Dynamic text replacement (DTR) can aid in the creation of appropriate messages by altering the content of your post-click landing pages base…

Keyword tracking is a crucial feature of any software that helps users to monitor and analyze the performance of specific keywords over time…

The practice of attributing sales and profitability growth to the impact of marketing initiatives is known as marketing ROI. Businesses can…

When a product's maker utilises the buyer's or marketer's branding instead of its own, this is known as white labelling. The finished produc…

Security & Compliance

Delacon security and data handling

Key compliance certifications and security features for IT and security teams evaluating Delacon.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Know who's calling before you pick up.

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Delacon Customers

Optus-logo

Optus

NSW Government-logo

NSW Government

Open Colleges-logo

Open Colleges

iSelect-logo

iSelect

FlightCenter-logo

FlightCenter

Monster Group-logo

Monster Group

ahm-logo

ahm

RACV-logo

RACV

Help & Contact

Delacon Support Options

Customer ServiceOnline
LocationBondi Junction, Australia

Frequently Asked Questions About Delacon

Common questions buyers ask before choosing Delacon.

Delacon is a Inbound Call Tracking Software. Delacon offers Conversational Intelligence, Conversion Tracking, Marketing ROI Analytics, Alert Notifications, Automated Routing and many more functionalities.

Buyers commonly note the following limitations of Delacon: May require technical expertise for setup.; Costs can accumulate with usage.; Limited to tracking inbound calls only..

Some top alternatives to Delacon includes ResponseTap, Retreaver, Calltracks, CallView 360 and Calls to Clients.

Delacon offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Delacon as of now.

The starting price is not disclosed by Delacon. You can visit Delacon pricing page to get the latest pricing.

Ready to try it?

Get started with Delacon

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].