YouMail Review: Is It The Right Inbound Call Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Starts from $5.99 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is YouMail?
YouMail brings the power of inbound call tracking to business. Real time alerts, unlimited reports, visual voicemail, and much more are available with account. Upgrade to its premium service that includes sales force automation, call recording, live receptionists, integrated business class texting and much more.
Pricing
Starts from $5.99 / Month when Billed Yearly
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
YouMail Software Demo
YouMail was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider YouMail
- Team types
- Large Enterprises, Medium Business
Why teams choose YouMail
Offers a range of additional features
Real-time alerts enhance responsiveness
User-friendly interface for easy navigation
Is YouMail right for you?
What buyers should know before shortlisting YouMail
YouMail combines inbound call tracking with additional features like visual voicemail and sales force automation. While it offers valuable tools for businesses, the premium service may come at a higher cost.
YouMail pros and cons
- YouMail pros
Offers a range of additional features
Real-time alerts enhance responsiveness
User-friendly interface for easy navigation
- YouMail cons
Premium features can be expensive
Basic tracking may not meet all needs
Ready to try it?
Get started with YouMail
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare YouMail side-by-side with top Inbound Call Tracking Software alternatives.
What is the pricing of YouMail?
YouMail Pricing Plans
Free
Unlimited call protection
Unlimited voicemail/month
100 messages saved forever
20 voicemail/month transcribed
120 monthly minutes
Show more +
Plus
Unlimited call protection
Unlimited voicemail/month
1,000 messages saved forever
50 voicemail/month transcribed
120 monthly minutes
Show more +
Solo
3 numbers
360 monthly minutes
Growth
6 numbers
Unlimited monthly minutes
Weighing your options?
Not sure if YouMail fits your budget?
YouMail reviews and ratings
Buyer sentiment
Buyer sentiment is cautious across 19 reviews, with several recurring concerns in feedback.
What buyers like
- Real-time alerts
- Visual voicemail
- Sales force automation
Common complaints
- Premium features may be costly
- Limited analytics
- Basic call tracking
Are you using YouMail?
What users are saying
A
anonymous
01/04/26
i used the 'free' version for some…
i used the 'free' version for some months. every day i got 4 or more spam calls. none were blocked. i never upgraded as it appears to be useless. so i ...
Read more
LC
Leah Carmelo
11/25/25
It was a disaster from the start
It was a disaster from the start. Confusing and blocking everything which is not good when your a business! Upgraded and still couldn't get any phone ...
Read more
G
Gillian Last
11/25/25
I ordered a geranium from Amazonuseless Vompsny
I ordered a geranium from Amazon, the supplier was YouMail it was supposed to arrive on the 13th November but didn’t. I have tried to contact them ...
Read more
EC
Elisabeth Coviello
11/24/25
This company is a scam
This company is a scam. They advertise a free trial but it's not. They charge you, refuse a refund and then can only be contacted via email but you ...
Read more
RK
Robert Kefgen
11/21/25
Misled
I wanted a 2nd number and what they advertised is a joke.I get spam calls from blocked numbers, personal calls from my phone contacts rerouted to ...
Read more
R
RJA
07/18/25
Horrible!
The WSJ recommended this app. It started out good, then little by little, it's filtering OUT calls and want and not filtering out calls I don't want. ...
Read more
- See if YouMail fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of YouMail?
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
Resolves the number of an incoming call into something meaningful about the person calling, such as a name, company, or a record already hel…
SMS Notification is a powerful feature that can greatly enhance user experience and improve efficiency in various software systems. This fea…
YouMail security and data handling
Key compliance certifications and security features for IT and security teams evaluating YouMail.
Certifications
Developer & data
Alternatives to YouMail
YouMail Support Options
Frequently Asked Questions About YouMail
Common questions buyers ask before choosing YouMail.
YouMail is a Inbound Call Tracking Software. YouMail offers Alert Notifications, Call Recording, Caller Identification and many more functionalities.
Buyers commonly note the following limitations of YouMail: Premium features can be expensive; Basic tracking may not meet all needs.
Some top alternatives to YouMail includes eVoice, Calltracks, TeleCapture, Call Tracking Pro and Next Caller.
YouMail offers Freemium, Subscription pricing models
The starting price of YouMail is $5.99/Month when Billed Yearly
Ready to try it?
Get started with YouMail
Get started with the free plan — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].