YouMail Review: Is It The Right Inbound Call Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Plan Available
Starts from $5.99 / Month when Billed Yearly, also offers free forever plan
Overview
Pricing
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is YouMail?
YouMail brings the power of inbound call tracking to business. Real time alerts, unlimited reports, visual voicemail, and much more are available with account. Upgrade to its premium service that includes sales force automation, call recording, live receptionists, integrated business class texting and much more.
Pricing
Starts from $5.99 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
YouMail Software Demo
YouMail was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider YouMail
- Team types
- Large Enterprises, Medium Business
Why teams choose YouMail
Offers a range of additional features
Real-time alerts enhance responsiveness
User-friendly interface for easy navigation
Is YouMail right for you?
What buyers should know before shortlisting YouMail
YouMail combines inbound call tracking with additional features like visual voicemail and sales force automation. While it offers valuable tools for businesses, the premium service may come at a higher cost.
YouMail pros and cons
- YouMail pros
Offers a range of additional features
Real-time alerts enhance responsiveness
User-friendly interface for easy navigation
- YouMail cons
Premium features can be expensive
Basic tracking may not meet all needs
Ready to try it?
Get started with YouMail
Try the free plan and upgrade when ready.
Still comparing?
See how it stacks up
Compare YouMail side-by-side with top Inbound Call Tracking Software alternatives.
What is the pricing of YouMail?
YouMail Pricing Plans
Free
Unlimited call protection
Unlimited voicemail/month
100 messages saved forever
20 voicemail/month transcribed
120 monthly minutes
Show more +
Plus
Unlimited call protection
Unlimited voicemail/month
1,000 messages saved forever
50 voicemail/month transcribed
120 monthly minutes
Show more +
Solo
3 numbers
360 monthly minutes
Growth
6 numbers
Unlimited monthly minutes
YouMail reviews and ratings
Buyer sentiment
Buyer sentiment is mixed across 12 reviews, so it is worth reviewing the tradeoffs closely.
What buyers like
- Real-time alerts
- Visual voicemail
- Sales force automation
Common complaints
- Premium features may be costly
- Limited analytics
- Basic call tracking
What users are saying
RT
Richard T
06/16/20
Permanently hijacked my call forwarding and voicemail
What do you like best? I installed this app a year ago on an old phone to screen spam calls. It does that. But Google call screener is better. ...
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UI
User in Education Management
05/14/18
Don not get this App
What do you like best? It sounded very good to have robocalls decreased or eliminated What do you dislike? Youmail was more annoying than ...
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UI
User in Public Safety
12/19/17
Very tricky to use
What do you like best? It’s interesting as a novelty software, but not necessary as a business utility. What do you dislike? It’s unable to be ...
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JS
Jeff S
12/14/17
Out of Date UI with poor customer support.
What do you like best? Automated attendant that greets callers by their name. What do you dislike? User interface is tired. Lack of consistency ...
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JC
Justin C
12/09/17
Call screening and text voicemail
What do you like best? able to screen calls and block callers or robocalls What do you dislike? Easy to lose track of missed calls and messages ...
Read more
GK
Greg K
07/27/16
Great visual voicemail app.
What do you like best? YouMail is one of the best visual voicemail options available. It's free and helps you better manage your voice mails than ...
Read more
YouMail security and data handling
Key compliance certifications and security features for IT and security teams evaluating YouMail.
Certifications
Developer & data
Alternatives to YouMail
YouMail Support Options
Frequently Asked Questions About YouMail
Common questions buyers ask before choosing YouMail.
Buyers commonly note the following limitations of YouMail: Premium features can be expensive; Basic tracking may not meet all needs.
Some top alternatives to YouMail includes eVoice, Calltracks, TeleCapture, Call Tracking Pro and Next Caller.
YouMail offers Freemium, Subscription pricing models
The starting price of YouMail is $5.99/Month when Billed Yearly
Ready to try it?
Get started with YouMail
Get started with the free plan — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].