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Best Inbound Call Tracking Software For Small Business

Top picks for Inbound Call Tracking Software available for small business

Track, convert, and optimize your calls.

5.0

Excellent

Free trial not available

Freemium not available

WildJar offers custom pricing plan

Streamlined call management for increased sales success.

5.0

Excellent

Free trial not available

Freemium not available

Call Sumo offers custom pricing plan

Increase sales and streamline processes with CallAction.

5.0

Excellent

Free Trial available

Freemium not available

Starts from $139/Month

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List of the Best Inbound Call Tracking Software For Small Business as of June 2026

WildJar - Inbound Call Tracking Software

WildJar

Track, convert, and optimize your calls.

Best for: SMB teams · Mid-market · Enterprise

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What is WildJar?

Introducing WildJar – a powerful Call Tracking software with the tagline "Maximize Your Call Conversions". With WildJar, you can easily attribute, automate and optimize your inbound phone leads. By recording these leads and utilizing custom tags, you can accurately report on successful call ...

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WildJar offers custom pricing plan

Call Sumo - Inbound Call Tracking Software

Call Sumo

Streamlined call management for increased sales success.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Sumo?

With Sumo, see every call that comes in and how to staff for them. Convert leads into customers with a dedicated sales rep assigned to website visitors. Easily manage calls for free voice, SMS and IVR extensions outbound calling campaigns. Work smarter, not harder -- and spend 80% of the time ...

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Call Sumo offers custom pricing plan

CallAction - Inbound Call Tracking Software

CallAction

Increase sales and streamline processes with CallAction.

Best for: SMB teams · Mid-market · Enterprise

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What is CallAction?

CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, and stores it for later analysis. Then, the database tells about each caller: what drove them to call, ...

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Free Trial·

Starts from $139/Month

Ringba - Inbound Call Tracking Software

Ringba

Uncover valuable insights from every call.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Ringba?

Ringba is a cloud-based call tracking platform that focuses on the key metrics of inbound call quality and intent. Ringba's software allows businesses, from a small startup to a enterprise level organization, to gain actionable insight into their inbound calls, and trains agents for success by ...

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Starts from $99/Month, also offers free forever plan

KeyMetric Call Tracking & Analytics - Inbound Call Tracking Software

KeyMetric Call Tracking & Analytics

Maximize calls, optimize success.

Best for: SMB teams · Mid-market · Enterprise

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What is KeyMetric Call Tracking & Analytics?

KeyMetric Call Tracking & Analytics tracks, reports and analyzes all inbound and outbound calls, including call duration, caller information and more. For contact centers that utilize call tracking capabilities, this software enables staff to capture critical call data in real-time. KeyMetric ...

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Starts from $19/Month

INVOX - Inbound Call Tracking Software

INVOX

Track, measure, and optimize call conversions effortlessly.

Best for: SMB teams · Mid-market · Enterprise

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4.9

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What is INVOX?

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single dashboard. Using INVOX, user can collect data from both offline and online ...

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Free TrialTry Free →·

INVOX offers custom pricing plan

WhatConverts - Inbound Call Tracking Software

WhatConverts

Decode your marketing success with WhatConverts.

Best for: SMB teams · Mid-market · Enterprise

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What is WhatConverts?

WhatConverts is an inbound call tracking software that shows everything about inbound marketing campaigns. By adding a small piece of code to a website, WhatConverts tracks incoming calls from advertising campaigns including Google AdWords, Facebook, Twitter, and more. It We measures Phone ...

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Free Trial·

Starts from $30/Month

Retreaver - Inbound Call Tracking Software

Retreaver

Empowering organizations to convert every call into revenue.

Best for: SMB teams · Mid-market · Enterprise

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What is Retreaver?

Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organizations to connect with the right customers, in the right time, by helping ...

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Free Trial·

Starts from $25/Month

Nimbata - Inbound Call Tracking Software

Nimbata

Track your marketing success with precision.

Best for: SMB teams · Mid-market · Enterprise

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What is Nimbata?

Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to marketing agencies. This allows for the ability to track inbound call data along with all other marketing ...

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Free Trial·

Starts from $29/Month

TeleCapture - Inbound Call Tracking Software

TeleCapture

Streamline customer calls and boost sales efficiently.

Best for: SMB teams · Mid-market

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4.8

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What is TeleCapture?

TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...

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Starts from $5.99/Month

CallView 360 - Inbound Call Tracking Software

CallView 360

Transform your call center efficiency.

Best for: SMB teams · Mid-market · Enterprise

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What is CallView 360?

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solution that installs within Microsoft Dynamics CRM. CallView 360 tracks the ...

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CallView 360 offers custom pricing plan

Clixtell Call Tracking - Inbound Call Tracking Software

Clixtell Call Tracking

Maximize marketing ROI and improve sales conversion.

Best for: SMB teams · Mid-market · Enterprise

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What is Clixtell Call Tracking?

Clixtell call tracking software provides inbound call tracking and analytics for businesses. This SaaS (Software as a Service) based solution enables to track which marketing channels work best for business, by monitoring the effectiveness of calls coming from different sources. This Call ...

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Free TrialTry Free →·

Starts from $8/Month when Billed Yearly

Caller Insight - Inbound Call Tracking Software

Caller Insight

Know who's calling before you pick up.

Best for: SMB teams · Mid-market · Enterprise

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What is Caller Insight?

Caller Insight makes it easy to know exactly who is calling. This inbound call tracking software provides detailed reports on all incoming calls, including skip numbers and caller names. Call Insight allows user to search and filter reports easily, set specific criteria for what data gets ...

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Free Trial·

Starts from $25/Month

Call Tracker - Inbound Call Tracking Software

Call Tracker

Streamline your calls, elevate your sales.

Best for: SMB teams · Mid-market · Enterprise

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What is Call Tracker?

Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and workflow management of inbound Call Data including Location, Marketing Campaign and Lead source. Call ...

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Free TrialTry Free →·

Starts from $37/Month

800.com - Inbound Call Tracking Software

800.com

Track and optimize your incoming calls.

Best for: SMB teams · Mid-market · Enterprise

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What is 800.com?

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics tools that allows them to effectively benchmark their week-to-week ...

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Starts from $19/Month when Billed Yearly

Ringostat - Inbound Call Tracking Software

Ringostat

Track, manage, and convert every call with ease.

Best for: SMB teams · Mid-market · Enterprise

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What is Ringostat?

Ringostat Inbound Call Tracking Software gives a direct link to incoming calls. Every call made to business is automatically logged, categorized and tracked into a central database. This software helps to effectively track, manage and report on inbound calls across business as never before. It ...

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Free TrialTry Free →·

Starts from $39

Leadtosale - Inbound Call Tracking Software

Leadtosale

Transforming customer calls into sales results.

Best for: SMB teams · Mid-market · Enterprise

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4.6

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What is Leadtosale?

Leadtosale is an inbound call tracking software that helps companies successfully answer phone calls from customers. With Leadtosale, track, manage and measure every call coming in. Call tracking systems are useful for companies that want to improve their customer care, increase sales and ...

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Free TrialTry Free →·

Starts from $1,000/Month

Hot Prospector - Inbound Call Tracking Software

Hot Prospector

Track, analyze, and convert with precision.

Best for: SMB teams · Mid-market · Enterprise

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What is Hot Prospector?

Hot Prospector is an inbound call tracking system that records and tracks incoming calls of business. This software offers multiple reports, agent statistics, and auto-coding to assist with lead generation, management and conversion. Features: Reports include calls received by each individual ...

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Hot Prospector offers custom pricing plan

CallTrackingMetrics - Inbound Call Tracking Software

CallTrackingMetrics

AI-Powered Call Tracking & Conversation Intelligence Software

Best for: SMB teams · Mid-market · Enterprise

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What is CallTrackingMetrics?

CallTrackingMetrics is an advanced inbound call tracking and marketing attribution platform designed to help businesses connect every customer interaction to specific marketing efforts. It empowers sales and marketing teams with full visibility into which ads, channels, and campaigns are ...

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Starts from $65/month when yearly, also offers free forever plan

Telmetrics - Inbound Call Tracking Software

Telmetrics

Maximize conversions and understand your customers with Telmetrics.

Best for: SMB teams · Mid-market · Enterprise

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What is Telmetrics?

Telmetrics is a web-based inbound call tracking software that provides user with invaluable metrics about which campaigns, keywords and ad groups are performing best for business. It helps to improve conversion rates and better understand customers – see which keywords they use to find, their ...

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Telmetrics offers custom pricing plan

Frequently Asked Questions About Inbound Call Tracking Software

Stuck on something? We're here to help with all the questions and answers in one place.

Inbound Call Tracking Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:

The top rated Inbound Call Tracking Software based on verified user reviews and SpotScore are CallAction, WildJar, Ringba. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.

Define your must-have features, set a budget, and shortlist 3–5 tools. Use free trials to test real workflows. Spotsaas SpotScore combines feature depth, user ratings, and pricing to help you compare objectively.

Yes — 15 Inbound Call Tracking Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.

The best Inbound Call Tracking Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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