Best Inbound Call Tracking Software For Small Business
Top picks for Inbound Call Tracking Software available for small business
Track, convert, and optimize your calls.
Free trial not available
Freemium not available
WildJar offers custom pricing plan
Streamlined call management for increased sales success.
Free trial not available
Freemium not available
Call Sumo offers custom pricing plan
Increase sales and streamline processes with CallAction.
Free Trial available
Freemium not available
Starts from $139/Month
Showing 1-20 out of 60

List of the Best Inbound Call Tracking Software For Small Business as of June 2026

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What is WildJar?
Introducing WildJar – a powerful Call Tracking software with the tagline "Maximize Your Call Conversions". With WildJar, you can easily attribute, automate and optimize your inbound phone leads. By recording these leads and utilizing custom tags, you can accurately report on successful call ...
Read more about WildJarWildJar offers custom pricing plan

Call Sumo
Streamlined call management for increased sales success.
Best for: SMB teams · Mid-market · Enterprise
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What is Call Sumo?
With Sumo, see every call that comes in and how to staff for them. Convert leads into customers with a dedicated sales rep assigned to website visitors. Easily manage calls for free voice, SMS and IVR extensions outbound calling campaigns. Work smarter, not harder -- and spend 80% of the time ...
Read more about Call SumoCall Sumo offers custom pricing plan

CallAction
Increase sales and streamline processes with CallAction.
Best for: SMB teams · Mid-market · Enterprise
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What is CallAction?
CallAction is issue based inbound call tracking software for businesses that want to grow their inbound sales and shorten sales cycles. This cloud-based software tracks caller information, and stores it for later analysis. Then, the database tells about each caller: what drove them to call, ...
Read more about CallActionStarts from $139/Month

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What is Ringba?
Ringba is a cloud-based call tracking platform that focuses on the key metrics of inbound call quality and intent. Ringba's software allows businesses, from a small startup to a enterprise level organization, to gain actionable insight into their inbound calls, and trains agents for success by ...
Read more about RingbaStarts from $99/Month, also offers free forever plan
KeyMetric Call Tracking & Analytics
Maximize calls, optimize success.
Best for: SMB teams · Mid-market · Enterprise
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What is KeyMetric Call Tracking & Analytics?
KeyMetric Call Tracking & Analytics tracks, reports and analyzes all inbound and outbound calls, including call duration, caller information and more. For contact centers that utilize call tracking capabilities, this software enables staff to capture critical call data in real-time. KeyMetric ...
Read more about KeyMetric Call Tracking & AnalyticsStarts from $19/Month

INVOX
Track, measure, and optimize call conversions effortlessly.
Best for: SMB teams · Mid-market · Enterprise
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What is INVOX?
INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single dashboard. Using INVOX, user can collect data from both offline and online ...
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WhatConverts
Decode your marketing success with WhatConverts.
Best for: SMB teams · Mid-market · Enterprise
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What is WhatConverts?
WhatConverts is an inbound call tracking software that shows everything about inbound marketing campaigns. By adding a small piece of code to a website, WhatConverts tracks incoming calls from advertising campaigns including Google AdWords, Facebook, Twitter, and more. It We measures Phone ...
Read more about WhatConvertsStarts from $30/Month

Retreaver
Empowering organizations to convert every call into revenue.
Best for: SMB teams · Mid-market · Enterprise
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What is Retreaver?
Retreaver is an inbound call tracking software that transforms inbound calls into high value customers. The product’s unique EZ-Setup allows organizations to start tracking calls in just minutes. Retreaver empowers organizations to connect with the right customers, in the right time, by helping ...
Read more about RetreaverStarts from $25/Month

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What is Nimbata?
Nimbata is a cloud-based software solution, providing inbound call tracking services and a fully automated reporting engine to their customers. From leading telecommunications providers to marketing agencies. This allows for the ability to track inbound call data along with all other marketing ...
Read more about NimbataStarts from $29/Month

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What is TeleCapture?
TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...
Read more about TeleCaptureStarts from $5.99/Month

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What is CallView 360?
CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solution that installs within Microsoft Dynamics CRM. CallView 360 tracks the ...
Read more about CallView 360CallView 360 offers custom pricing plan
Clixtell Call Tracking
Maximize marketing ROI and improve sales conversion.
Best for: SMB teams · Mid-market · Enterprise
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What is Clixtell Call Tracking?
Clixtell call tracking software provides inbound call tracking and analytics for businesses. This SaaS (Software as a Service) based solution enables to track which marketing channels work best for business, by monitoring the effectiveness of calls coming from different sources. This Call ...
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What is Caller Insight?
Caller Insight makes it easy to know exactly who is calling. This inbound call tracking software provides detailed reports on all incoming calls, including skip numbers and caller names. Call Insight allows user to search and filter reports easily, set specific criteria for what data gets ...
Read more about Caller InsightStarts from $25/Month
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What is Call Tracker?
Call Tracker is a simple and powerful Call Tracking Software for business solution. This software, adds a layer of intelligence to the call tracking process by automating the recording and workflow management of inbound Call Data including Location, Marketing Campaign and Lead source. Call ...
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What is 800.com?
800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics tools that allows them to effectively benchmark their week-to-week ...
Read more about 800.comStarts from $19/Month when Billed Yearly

Ringostat
Track, manage, and convert every call with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is Ringostat?
Ringostat Inbound Call Tracking Software gives a direct link to incoming calls. Every call made to business is automatically logged, categorized and tracked into a central database. This software helps to effectively track, manage and report on inbound calls across business as never before. It ...
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Leadtosale
Transforming customer calls into sales results.
Best for: SMB teams · Mid-market · Enterprise
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What is Leadtosale?
Leadtosale is an inbound call tracking software that helps companies successfully answer phone calls from customers. With Leadtosale, track, manage and measure every call coming in. Call tracking systems are useful for companies that want to improve their customer care, increase sales and ...
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Hot Prospector
Track, analyze, and convert with precision.
Best for: SMB teams · Mid-market · Enterprise
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What is Hot Prospector?
Hot Prospector is an inbound call tracking system that records and tracks incoming calls of business. This software offers multiple reports, agent statistics, and auto-coding to assist with lead generation, management and conversion. Features: Reports include calls received by each individual ...
Read more about Hot ProspectorHot Prospector offers custom pricing plan
CallTrackingMetrics
AI-Powered Call Tracking & Conversation Intelligence Software
Best for: SMB teams · Mid-market · Enterprise
What is CallTrackingMetrics?
CallTrackingMetrics is an advanced inbound call tracking and marketing attribution platform designed to help businesses connect every customer interaction to specific marketing efforts. It empowers sales and marketing teams with full visibility into which ads, channels, and campaigns are ...
Read more about CallTrackingMetricsStarts from $65/month when yearly, also offers free forever plan

Telmetrics
Maximize conversions and understand your customers with Telmetrics.
Best for: SMB teams · Mid-market · Enterprise
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What is Telmetrics?
Telmetrics is a web-based inbound call tracking software that provides user with invaluable metrics about which campaigns, keywords and ad groups are performing best for business. It helps to improve conversion rates and better understand customers – see which keywords they use to find, their ...
Read more about TelmetricsTelmetrics offers custom pricing plan
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Frequently Asked Questions About Inbound Call Tracking Software
Stuck on something? We're here to help with all the questions and answers in one place.
Inbound Call Tracking Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Inbound Call Tracking Software based on verified user reviews and SpotScore are CallAction, WildJar, Ringba. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Define your must-have features, set a budget, and shortlist 3–5 tools. Use free trials to test real workflows. Spotsaas SpotScore combines feature depth, user ratings, and pricing to help you compare objectively.
Yes — 15 Inbound Call Tracking Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Inbound Call Tracking Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
