Call Box Review: Is It The Right Inbound Call Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Call Box offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Security & Compliance
Support
FAQ
Blogs
What is Call Box?
Call Box is an inbound call tracking application. It will provide the tools and resources necessary by marketing teams to achieve the most success in their campaigns with different phone numbers and work with any outbound platform. Instead of using multiple pieces of software, marketers can have everything they need at a glance.
Pricing
Call Box offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Call Box was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Call Box
- Team types
- Individuals, Large Enterprises
Why teams choose Call Box
Supports multiple campaigns effectively
User-friendly interface enhances usability
Integrates well with outbound platforms
Is Call Box right for you?
What buyers should know before shortlisting Call Box
Call Box provides a comprehensive solution for tracking inbound calls across various marketing campaigns. Its user-friendly dashboard and integration capabilities make it a valuable tool for marketing teams.
Call Box pros and cons
- Call Box pros
Supports multiple campaigns effectively
User-friendly interface enhances usability
Integrates well with outbound platforms
- Call Box cons
Limited advanced features may restrict growth
Basic reporting may not meet all needs
Ready to try it?
Get started with Call Box
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Call Box side-by-side with top Inbound Call Tracking Software alternatives.
What is the pricing of Call Box?
Call Box uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Call Box reviews and ratings
Buyer sentiment
Buyer sentiment is positive across 78 reviews, with strong overall satisfaction.
What buyers like
- Comprehensive campaign support
- Multiple phone number tracking
- User-friendly dashboard
Common complaints
- Limited advanced features
- May require additional tools
- Basic reporting options
Are you using Call Box?
What users are saying
PR
Poonum R
10/16/19
Great tool for reporting and tracking
What do you like best? This app is really splendid. It is easy to use than other software package. I like this app because it can track and record ...
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AI
Administrator in Medical Practice
07/30/18
Call Box
What do you like best? Works well but it pricer than other call tracking companies What do you dislike? Cost. It is more expensive than other ...
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UI
User in Internet
10/24/17
Call Box Review
What do you like best? It helps me with my futures sales. I able able to track my new customers and easy access to old clients. What do you ...
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UI
User in Automotive
08/18/15
Great functionality
What do you like best? Having the recordings accessible through our CRM, DealerSocket, is extremely useful. What do you dislike? At times the ...
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AI
Administrator in Automotive
08/07/15
Good for call tracking, not so good on reporting.
What do you like best? I like the new feature that includes descriptions of what happened during the course of a phone call. Sometimes the ...
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AI
Administrator in Information Technology and Services
08/07/15
Great service
What do you like best? The rep are very responsive to all inquiries. What do you dislike? I can't say there is anything I dislike. What ...
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- See if Call Box fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of Call Box?
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
Lead source tracking is a software feature that allows businesses to track the origin of their leads or potential customers. It provides val…
The practice of attributing sales and profitability growth to the impact of marketing initiatives is known as marketing ROI. Businesses can…
Call Box security and data handling
Key compliance certifications and security features for IT and security teams evaluating Call Box.
Certifications
Developer & data
Alternatives to Call Box
Call Box Support Options
Frequently Asked Questions About Call Box
Common questions buyers ask before choosing Call Box.
Call Box is a Inbound Call Tracking Software. Call Box offers Lead Source Tracking, Call Recording and many more functionalities.
Buyers commonly note the following limitations of Call Box: Limited advanced features may restrict growth; Basic reporting may not meet all needs; Not suitable for large enterprises needing scalability.
Some top alternatives to Call Box includes ResponseTap, Calltracks, calltrak, TeleCapture and Calltouch.
Call Box offers Quotation Based pricing model
The starting price is not disclosed by Call Box. You can visit Call Box pricing page to get the latest pricing.
Ready to try it?
Get started with Call Box
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].