9.8
Spot Score
LiveAgent Pricing Plans & Top Alternatives in 2026
Connect with your customers on all channels.
User Ratings
Trusted by 254,745+ software buyers annually.
Main Features
- Agent Scheduling
- Alerts (Escalation)
- Automated Routing
- Call Me Option
Pricing
Starts from $15/User/Month, also offers free forever plan
Free Trial available
LiveAgent Pricing
Free Trial
✓ Available
Starting Price
$15 / /User/Month
Free Plan
✓ Free forever
Pricing Model
No credit card required · Cancel anytime · Free trial included
LiveAgent Pricing Plans Explained
Need a plan for 50+ users?
Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? LiveAgent supports data import to get you set up quickly.
Pricing sourced from LiveAgent's official website as of May 2026. For the latest pricing, visit their website.
Best LiveAgent Alternatives (Free & Paid)
Recommended
Efficient support for all your ...
9.7
Very Good
Why buyers keep looking beyond LiveAgent
Some users find LiveAgent’s interface less modern or intuitive compared to newer customer support platforms with more refined UX/UI.
Compared to tools like Zendesk or Intercom, LiveAgent currently lacks advanced AI-driven automation, chatbots, and machine learning capabilities.
While well-suited for SMBs, large organizations may find LiveAgent’s infrastructure less capable of handling complex, high-volume, or multi-department workflows at scale.
Users seeking highly customizable workflows, role-based dashboards, or advanced reporting may consider alternatives with more flexible configurations.
LiveAgent provides basic customer data management, but businesses needing full CRM capabilities might require integration with dedicated CRM platforms.
Although mobile-enabled, some users have reported that the mobile app lacks parity with the desktop version in terms of speed and functionality.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
Yes, LiveAgent offers a free trial — no credit card required. You can test core features before committing to a paid plan.
LiveAgent offers Free Trial, Freemium, Subscription pricing. Plans start from $15//User/Month.
The starting price of LiveAgent is $15/User/Month
Yes, LiveAgent offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.
Most subscription-based tools including LiveAgent offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check LiveAgent's for exact savings.
Most SaaS products including LiveAgent allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check LiveAgent's terms or contact their support team for details.
LiveAgent offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.
LiveAgent Support Options
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
