Your visitors can communicate directly with your agent using the Call-me feature, which allows them to do so through phone, headset, mic, and speakers. The function is available on the Professional and Enterprise plans and unlimited incoming calls. When a visitor selects the Call Me button, they will be given the option of calling from their computer or their phone. You will see that the visitor is dialing from a computer and will receive a call from a system. When a visitor clicks the Call Me button and then picks the call by phone option, a plan will call them. When a guest calls from a phone, your agent will be able to view the visitor's phone number.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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