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Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Starts from $19/User/Month when Billed Yearly

What is Freshservice?

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing solution. Freshservice supports email, web, social media, forums and third party issue tracking systems.

Pricing

  • Starts from $19/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Software demo

View Demo

Freshservice Pricing

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Free Trial

  • Yes, It's available

Freshservice Pricing

  • Starts from $19/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Freshservice Pricing Page

Disclaimer: Pricing information for Freshservice is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Freshservice Reviews & Ratings

4.4

Very Good

Based on 1491 ratings & 60 reviews

Rating Distribution

Excellent

(47)

Very Good

(10)

Good

(0)

Poor

(1)

Terible

(2)

User Review

E

Edwin

09/17/19

5 out of 5

All support tools in one place

PROS & CONS What are the best aspects of this product? Take all possible tools for handling support that come to your mind, and put them in a ...

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T

Tom

09/15/19

5 out of 5

3 in 1: Useful features, intuitive interface, great looks

PROS & CONS What are the best aspects of this product? Freshservice is user-intuitive, and I really like how it looks. Customization is easy, and ...

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C

Christie

09/11/19

4 out of 5

Freshservice was most helpful for the dynamics of our work

PROS & CONS What are the best aspects of this product? False modesty aside, we’ve mastered functionality in end-user support. We took full ...

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TS

Todd Singleton

09/10/19

1 out of 5

Okay product, terrible support and renewal service.

Okay product, terrible support. They're very good at screwing up accounts during initial setup. Like another comment below, we ended up with two. ...

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A

Andrew

01/24/19

1 out of 5

Could not be more unhappy with this…

Could not be more unhappy with this company/system. We invested in the Garden model, which as a startup company was quite a lot of money for us. The ...

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T

Tina

10/12/18

5 out of 5

The best quality money can buy

PROS & CONS What are the best aspects of this product? If there is something to regret about Freshservice, it is that I didn’t find out about it ...

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Freshservice Media

Freshservice Customers

vroom-logo

vroom

Cordant-logo

Cordant

Addison Lee-logo

Addison Lee

M and C Saatchi-logo

M and C Saatchi

AUTO1 Group-logo

AUTO1 Group

Grant Broadcasters-logo

Grant Broadcasters

Aramex-logo

Aramex

Swinerton Builders-logo

Swinerton Builders

Unidays-logo

Unidays

Judson University-logo

Judson University

Freshservice Support

Contact

+1 (866) 832-3090

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

San Mateo, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Here's a list of the best alternatives for Freshservice

Yes, Freshservice provides API.

Yes, Freshservice provides mobile app.

Freshservice is located in San Mateo, California

Freshservice offers Free Trial, Subscription pricing models

Yes, Freshservice can integrate with

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