8.0
SpotScore
Top 10 Dial800 Alternatives 2026
Elevate your communication and success.
Main Features
- Auto Call Recording
- Call Monitoring
- Outbound Call Center
- Predictive Dialer
Pricing
Starts from $50/Month
Dial800 is a Call Center Software platform with a user rating of 4.7★ based on 6 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Dial800 vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Dial800 Current | Call Center Software | $50 | 4.7 ★ | ✗ No |
 Nextiva | Call Center Software | $18.95 | 4.6 ★ | ✓ Yes |
 Logimeter | Call Center Software | $385 | No reviews | ✓ Yes |
 Calabrio One | Call Center Software | Custom pricing | 4.3 ★ | ✗ No |
 Voiptime | Call Center Software | Custom pricing | 4.9 ★ | ✗ No |
 Truly | Call Center Software | $55 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Dial800 alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore
Nextiva — from $18.95 · 4.56★
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Outbound Call Center
-
Queue Management (Calls)
-
Auto Call Recording
+ 1 more
Unique Features
-
Inbound Call Center
-
Concurrency Support
-
Live Chat
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
7.8
SpotScore
Logimeter — from $385
Unlock your sales potential with data-driven insights.
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What is Logimeter?
Introducing Logimeter, the ultimate solution for unlocking your sales potential. This innovative software offers call recording, tracking, analysis, and monitoring features to provide a clear view of your sales pipeline. With Logimeter, you can convert more leads into sales and drive revenue ...
Read moreWhat reviewers like about Logimeter
- Data-driven insights
- Sales pipeline tracking
- Call recording
Where Logimeter falls short
- Limited integrations
- No mobile app
- Basic analytics
Common Features
-
Outbound Call Center
-
Predictive Dialer
-
Queue Management (Calls)
+ 2 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $385/Month
8.5
SpotScore
Calabrio One — 4.3★
Streamline your call center operations with Calabrio One.
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What is Calabrio One?
The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...
Read moreWhat reviewers like about Calabrio One
- Automates scheduling and workforce planning decisions, improving ROI and employee engagement.
- Scheduling tools are easy to use with real-time updates and notifications.
- Records and transcribes calls; surfaces analytics and trend identification.
Where Calabrio One falls short
- Steep learning curve for new users, especially for advanced features and customizations.
- Reporting options lack customization in some areas and can be time-consuming to configure.
- Marketplace has limited variety of additional apps and connectors.
Common Features
-
Outbound Call Center
-
Queue Management (Calls)
-
Auto Call Recording
+ 1 more
Unique Features
-
Inbound Call Center
-
Concurrency Support
Pricing
Calabrio One offers custom pricing plan
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8.8
SpotScore
Voiptime — 4.92★
Optimize your call center with Voiptime.
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What is Voiptime?
Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...
Read moreWhat reviewers like about Voiptime
- Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
- Easy to use and implement, with quick setup time.
- Two-way CRM integration for real-time access to client information during calls.
Where Voiptime falls short
- The richness of features may be overwhelming for newcomers without proper support.
- Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Common Features
-
Outbound Call Center
-
Predictive Dialer
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Inbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Voiptime offers custom pricing plan
8.9
SpotScore
Truly — from $55 · 4.47★
Engage customers in real-time with Truly.
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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read moreWhat reviewers like about Truly
- Reliable metadata flow to CRM, enhancing efficiency.
- Desktop and mobile app availability for on-the-go usage.
- Easy dialing feature and user-friendly interface for efficient calls.
Where Truly falls short
- Intimidating richness of features for new users without adequate support.
- Limited customization options and marketplace for advanced functionalities.
Common Features
-
Outbound Call Center
-
Predictive Dialer
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Inbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $55/User/Month when Billed Yearly
9.0
SpotScore
Zendesk Talk — from $9 · 4.3★
Personalized service for efficient problem resolution.
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What is Zendesk Talk?
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
Read moreWhat reviewers like about Zendesk Talk
- Integrates with Zendesk
- Streamlines call resolution
- Personalized customer service
Where Zendesk Talk falls short
- Limited standalone functionality
- Requires Zendesk for full use
- Not suitable for non-call center teams
Common Features
-
Outbound Call Center
-
Predictive Dialer
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Inbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
8.7
SpotScore
Freshcaller — 4.1★
Streamline your calls, elevate customer experience.
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What is Freshcaller?
Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...
Read moreWhat reviewers like about Freshcaller
- Integrates call center and CRM
- Supports self-service applications
- Detailed customer information
Where Freshcaller falls short
- Limited advanced analytics
- May require training for new users
- Integration challenges with some systems
Common Features
-
Call Monitoring
-
Auto Call Recording
-
Queue Management (Calls)
+ 1 more
Unique Features
-
IVR Support
-
Concurrency Support
-
Inbound Call Center
Pricing
Free Trial available, Try Now
9.1
SpotScore
CircleLoop — from $6.45 · 4.07★
Effortless communication, optimized customer experience.
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What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read moreWhat reviewers like about CircleLoop
- Efficient and helpful customer support team that is responsive to user needs and requests.
- Quick and smooth setup process with personalized configurations, especially for new users.
- User-friendly interface that simplifies navigation and usage for both mobile and desktop applications.
Where CircleLoop falls short
- Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
- Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility.
- Inconsistent call forwarding and call dropping issues impacting the reliability of the service, especially for businesses.
Common Features
-
Outbound Call Center
-
Predictive Dialer
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Inbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $6.45/User/Month
8.0
SpotScore
Moizvonki
Transform phone calls into actionable insights.
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What is Moizvonki?
Moizvonki is a cutting-edge cloud service for collecting and analyzing calls for businesses. With this innovative tool, you can customize which calls are sent to analytics, add additional information to events, and even set goals in analytics. Plus, Moizvonki seamlessly integrates with popular ...
Read moreWhat reviewers like about Moizvonki
- Customizable analytics
- Seamless CRM integration
- Goal setting features
Where Moizvonki falls short
- Limited advanced features
- May require training
- Not suitable for very small teams
Common Features
-
Outbound Call Center
-
Predictive Dialer
-
Queue Management (Calls)
+ 2 more
Unique Features
-
Inbound Call Center
Pricing
Free Trial available, Try Now
8.4
SpotScore
HoduCC — 3.5★
Efficient cloud contact centers with advanced multimedia capabilities.
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What is HoduCC?
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...
Read moreWhat reviewers like about HoduCC
- Cloud-based solution
- Supports multimedia interactions
- Real-time statistics available
Where HoduCC falls short
- Limited offline capabilities
- May require stable internet connection
- Customization options are limited
Common Features
-
Outbound Call Center
-
Predictive Dialer
-
Queue Management (Calls)
+ 1 more
Unique Features
-
Inbound Call Center
-
Concurrency Support
-
Live Chat
+ 2 more
Pricing
Free Trial available
HoduCC offers custom pricing plan
Dial800 competitors, compared
There are 10 direct Dial800 competitors in Call Center Software. The ones that come up most often are Nextiva, Logimeter and Calabrio One. Each is compared against Dial800 on rating, pricing and feature coverage below.
Tools similar to Dial800
Searches for "sites like Dial800" and "apps like Dial800" land on the same set of options as "Dial800 alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What each tool does well
Automates scheduling and workforce planning decisions, improving ROI and employee engagement.
Watch for: Steep learning curve for new users, especially for advanced features and customizations.
Enhances call center efficiency by reducing call transfers and providing intelligent call routing.
Watch for: The richness of features may be overwhelming for newcomers without proper support.
Reliable metadata flow to CRM, enhancing efficiency.
Watch for: Intimidating richness of features for new users without adequate support.
Integrates with Zendesk
Watch for: Limited standalone functionality
Integrates call center and CRM
Watch for: Limited advanced analytics
Efficient and helpful customer support team that is responsive to user needs and requests.
Watch for: Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.
Why teams look for a Dial800 alternative
Why do teams want a Dial800 alternative? Most point to issues like these:
- Limited customization options
- May require training
- Not suitable for very small businesses
What makes a good Dial800 replacement
Where the 10 call center software alternatives stand on price and rating: 8 offer a free tier; and Voiptime is the highest rated at 4.92★ across 13 reviews.
What drives the order.
Which Dial800 Alternative Is Right for You?
- If you need a free or low-cost option: Nextiva — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Voiptime — holds the highest user rating (4.9★) among Dial800 alternatives.
- If you want a mid-range option: Zendesk Talk — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Dial800? Get the migration checklist
A step-by-step call center software migration checklist so you can move off Dial800 without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Dial800 for Call Center Software are Voiptime (4.9★), Nextiva (4.6★), Truly (4.5★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Dial800, prioritize: Outbound Call Center, Predictive Dialer, Queue Management (Calls), Auto Call Recording, Call Monitoring, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Call Center Software tools are TalkDesk, CloudTalk, Nextiva. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Dial800 starts from $50 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Dial800 is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Dial800 has a rating of 4.7. 1 alternative — including Voiptime — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].