9.0
Spot Score
Personalized service for efficient problem resolution.
User Ratings
Main Features
Pricing
Starts from $9/User/Month, also offers free forever plan
Free Trial available
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9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
7.4
Spot Score
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Product Description
TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 2 more
Unique Features
No unique features
Pricing
TelebuHub offers custom pricing plan
8.4
Spot Score
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Product Description
Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Progressive Dialer
+ 5 more
Unique Features
No unique features
Pricing
Starts from $9.99/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score
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Product Description
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
No common features
Unique Features
Visitor Targeting
Transfers
Shortcut Messages
+ 6 more
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
Stuck on something? We're here to help with all the questions and answers in one place.
Popular alternatives include Nextiva, TelebuHub, VoxDesk, Zendesk Chat and undefined.
Key factors include Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and pricing.
Tools like TalkDesk, CloudTalk, Nextiva, CallHippo and eVoice are best for small businesses for Call Center Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
