8.9
Spot Score

Top Alternatives to Truly - Better Options for 2026
Engage customers in real-time with Truly.
Main Features
- Auto Call Recording
- Call Monitoring
- Concurrency Support
- IVR Support
Pricing
Starts from $55/User/Month when Billed Yearly
Free Trial available
Truly is a Call Center Software platform with a user rating of 4.6★ based on 104 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
Truly vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Call Center Software | $55 | 4.6 ★ | ✓ Yes | |
| Call Center Software | $18.95 | 4.4 ★ | ✓ Yes | |
| CRM Software | Free trial | No reviews | ✓ Yes | |
| Call Center Software | Custom pricing | 4.2 ★ | ✗ No | |
| Call Center Software | Custom pricing | 4.9 ★ | ✗ No | |
| Call Center Software | Free trial | 4.7 ★ | ✓ Yes |
Showing 1-10 out of 10

List of the Top Truly alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.3
Spot Score

FIVE CRM
Effortlessly streamline your business with FIVE CRM.
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What is FIVE CRM?
The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...
Read moreCommon Features
No common features
Unique Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 5 more
Pricing
Free Trial available, Try Now
8.5
Spot Score

Calabrio One
Streamline your call center operations with Calabrio One.
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What is Calabrio One?
The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 3 more
Unique Features
No unique features
Pricing
Calabrio One offers custom pricing plan
9.1
Spot Score

CallTools
Streamline your call center operations with ease.
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What is CallTools?
CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
CallTools offers custom pricing plan
8.9
Spot Score

Call Center Studio
Streamline your call center operations with ease.
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What is Call Center Studio?
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
7.4
Spot Score

TelebuHub
Streamline your call center operations with ease.
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What is TelebuHub?
TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 2 more
Unique Features
No unique features
Pricing
TelebuHub offers custom pricing plan

TeleCapture
Streamline customer calls and boost sales efficiently.
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What is TeleCapture?
TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...
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Aircall
Streamline customer service with Aircall's all-in-one solution.
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What is Aircall?
Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features for a robust call handler experience, including an automated call recording ...
Read moreCommon Features
-
Call Monitoring
Unique Features
-
Multi-Channel Communication
-
Automated Routing
-
Routing
+ 3 more
Pricing
Free Trial available, Try Now
Starts from $30/User/Month
8.3
Spot Score

My Hotline
Streamline your calls, boost productivity.
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What is My Hotline?
My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 7 more
Unique Features
No unique features
7.6
Spot Score
Tracking Sales Calls
Maximize your marketing ROI with precision call tracking.
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What is Tracking Sales Calls?
Introducing our cutting-edge product, "Tracking Sales Calls" - the ultimate solution for monitoring your marketing efforts. With a tagline of "Enlarge Marketing Results", this powerful tool allows you to track phone calls from various sources, such as your website, PPC, SEO, Facebook, print, ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 3 more
Unique Features
No unique features
Pricing
Starts from $14.95/Month
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
