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8.9

Spot Score

Truly - Call Center Software

Top Alternatives to Truly - Better Options for 2026

Engage customers in real-time with Truly.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Auto Call Recording
  • Call Monitoring
  • Concurrency Support
  • IVR Support

Pricing

  • Starts from $55/User/Month when Billed Yearly

  • Free Trial available

Start Free Trial

Truly is a Call Center Software platform with a user rating of 4.6★ based on 104 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.

Truly vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.

ToolBest ForPricingRatingFree Option
Truly CurrentCall Center Software$554.6 ★✓ Yes
NextivaCall Center Software$18.954.4 ★✓ Yes
FIVE CRMCRM SoftwareFree trialNo reviews✓ Yes
Calabrio OneCall Center SoftwareCustom pricing4.2 ★✗ No
CallToolsCall Center SoftwareCustom pricing4.9 ★✗ No
Call Center StudioCall Center SoftwareFree trial4.7 ★✓ Yes

Alternatives of Truly with

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Truly rating: 4.6Starting from $5510 alternatives foundBuyers compare 3–5 alternatives before deciding.

Showing 1-10 out of 10

Top rated

List of the Top Truly alternatives as of June 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

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What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.3

Spot Score

FIVE CRM - CRM Software

FIVE CRM

Effortlessly streamline your business with FIVE CRM.

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Add to compare

✦ Editor’s Pick

What is FIVE CRM?

The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 5 more

Pricing

Free Trial available, Try Now

8.5

Spot Score

Calabrio One - Call Center Software

Calabrio One

Streamline your call center operations with Calabrio One.

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What is Calabrio One?

The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open architecture and XML data standards make the Calabrio platform flexible enough to do one-off integrations ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

No unique features

Pricing

Calabrio One offers custom pricing plan

9.1

Spot Score

CallTools - Call Center Software

CallTools

Streamline your call center operations with ease.

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⭐ Higher rated than Truly

What is CallTools?

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill sets which are used to define the call flow, scripts, and more. The application allows for monitoring of ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

CallTools offers custom pricing plan

8.9

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

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4.7

(80)

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⭐ Higher rated than Truly

What is Call Center Studio?

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

7.4

Spot Score

TelebuHub - Call Center Software

TelebuHub

Streamline your call center operations with ease.

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What is TelebuHub?

TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 2 more

Unique Features

No unique features

Pricing

TelebuHub offers custom pricing plan

TeleCapture - Inbound Call Tracking Software

TeleCapture

Streamline customer calls and boost sales efficiently.

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4.8

Add to compare

⭐ Higher rated than Truly

What is TeleCapture?

TeleCapture is Inbound Call Tracking Software created specifically for the needs of a Inside Sales and Customer Service department at a mid-level, rapidly growing software startup that successfully inbound calls from prospective customers and then routes them to the right person as needed. This ...

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Aircall - Contact Center Operations Software

Aircall

Streamline customer service with Aircall's all-in-one solution.

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What is Aircall?

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features for a robust call handler experience, including an automated call recording ...

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Common Features

  • Call Monitoring

Unique Features

  • Multi-Channel Communication

  • Automated Routing

  • Routing

+ 3 more

Pricing

Free Trial available, Try Now

Starts from $30/User/Month

8.3

Spot Score

My Hotline - Call Center Software

My Hotline

Streamline your calls, boost productivity.

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What is My Hotline?

My Hotline is an innovative Call Management Software that streamlines business operations in the cloud. With its customizable tools, it automates call recording and routing to cater to customer needs. It also offers a Cloud Telephony Integrated CRM for analyzing sales and generating detailed ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

7.6

Spot Score

Tracking Sales Calls - Call Center Software

Tracking Sales Calls

Maximize your marketing ROI with precision call tracking.

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Add to compare

What is Tracking Sales Calls?

Introducing our cutting-edge product, "Tracking Sales Calls" - the ultimate solution for monitoring your marketing efforts. With a tagline of "Enlarge Marketing Results", this powerful tool allows you to track phone calls from various sources, such as your website, PPC, SEO, Facebook, print, ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 3 more

Unique Features

No unique features

Pricing

Starts from $14.95/Month

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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