8.7
Spot Score

Top Alternatives to Freshcaller - Better Options for 2026
Streamline your calls, elevate customer experience.
Main Features
- Auto Call Recording
- Call Monitoring
- Concurrency Support
- IVR Support
Pricing
Free Trial available
Freshcaller is a Call Center Software platform with a user rating of 4.1★ based on 54 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
Freshcaller vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Call Center Software | Free plan available | 4.1 ★ | ✓ Yes | |
| Call Center Software | $18.95 | 4.4 ★ | ✓ Yes | |
| Call Center Software | $15 | 4.0 ★ | ✓ Yes | |
| Call Center Software | Free trial | No reviews | ✓ Yes | |
| Call Center Software | $14 | 3.9 ★ | ✗ No | |
| Call Center Software | $6.25 | 3.2 ★ | ✓ Yes |
Showing 1-10 out of 10

List of the Top Freshcaller alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score

Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 4 more
Unique Features
-
Live Chat
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.1
Spot Score
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Freshdesk Contact Center (Formerly Freshcaller)
Streamline customer service and boost sales effortlessly.
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What is Freshdesk Contact Center (Formerly Freshcaller)?
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.3
Spot Score

Servetel
Streamline your customer communication effortlessly.
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What is Servetel?
Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The software is suitable for companies of all sizes because it is scalable at affordable price. It comes with ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 4 more
Unique Features
-
Live Chat
Pricing
Free Trial available, Try Now
Servetel offers custom pricing plan
9.3
Spot Score

CallHippo
Revolutionize your customer experience with CallHippo.
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What is CallHippo?
CallHippo is a cloud-based call center software that helps businesses across the globe deliver superior customer experience and streamline business processes with a suite of intuitive yet robust features. Powerful tools include IVR, Predictive Auto Attendants, Call Queues, Virtual ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 4 more
Unique Features
-
Live Chat
-
Predictive Dialer
Pricing
Starts from $14/User/Month when Billed Yearly
9.0
Spot Score

eVoice
Streamline your telemarketing with eVoice.
Add to compare
What is eVoice?
eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with state-of-the-art technology, flexible plug-and-play features, and customizable action buttons to enhance ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 3 more
Unique Features
-
Live Chat
Pricing
Free Trial available, Try Now
Starts from $6.25/User/Month when Billed Yearly
8.7
Spot Score

Knowlarity
Empowering Your Business with Seamless Customer Engagement
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What is Knowlarity?
Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Queue Management (Calls)
+ 3 more
Unique Features
-
Progressive Dialer
Pricing
Free Trial available
Knowlarity offers custom pricing plan
9.8
Spot Score

TalkDesk
Empower your team, elevate your customer support.
Add to compare
What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 4 more
Unique Features
-
Live Chat
-
Progressive Dialer
-
Predictive Dialer
Pricing
Starts from $85/user/month when monthly
9.0
Spot Score

Exotel
Elevate your contact center's efficiency
Add to compare
What is Exotel?
ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering real-time results (open cases rate, punctuality, volume of calls).
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 4 more
Unique Features
-
Progressive Dialer
Pricing
Free Trial available, Try Now
Starts from $1,000
9.1
Spot Score

CircleLoop
Effortless communication, optimized customer experience.
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What is CircleLoop?
CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 4 more
Unique Features
-
Live Chat
-
Progressive Dialer
-
Predictive Dialer
Pricing
Free Trial available, Try Now
Starts from $6.45/User/Month
8.9
Spot Score

Truly
Engage customers in real-time with Truly.
Add to compare
What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Concurrency Support
+ 4 more
Unique Features
-
Live Chat
-
Progressive Dialer
-
Predictive Dialer
Pricing
Free Trial available, Try Now
Starts from $55/User/Month when Billed Yearly
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].


