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8 Dial800 Alternatives Ranked by Real Users — Free Picks Included (2026)

Explore 8 alternatives to Dial800 — vetted by our editors with real user reviews, pricing, and feature comparisons.

Best free Dial800 alternatives, ranked and compared

Quick answer

The quick answer: the best Dial800 alternatives are Nextiva, CircleLoop and Zendesk Talk. Nextiva tops the list with a SpotScore of 9.6 and a 4.56★ rating. Compare all 8 on score, rating, and pricing below.

You don't have to settle for Dial800 if it isn't working. These 8 call center software free alternatives are the strongest replacements, ranked by SpotScore (real-user satisfaction and market presence), star ratings, and pricing. Editors vet each tool. Use the table for a fast comparison, then read the sections below for the full story.

ProductSpotScoreRatingPricingBest for
NextivaEmpowering businesses through advanced communication solutions.9.6★★★★★ 4.56(6255)Freefrom $18.95 /User/Monthteams of all sizes
CircleLoopEffortless communication, optimized customer experience.9.1★★★★☆ 4.07(179)Freefrom $6.45 /User/Monthsmall & mid-size businesses
Zendesk TalkPersonalized service for efficient problem resolution.9★★★★☆ 4.3Freefrom $9 /User/Monthteams of all sizes
TrulyEngage customers in real-time with Truly.8.9★★★★☆ 4.47(150)Freefrom $55 /User/Monthteams of all sizes
FreshcallerStreamline your calls, elevate customer experience.8.7★★★★☆ 4.1FreeFree Trial · Freemium · Subscriptionteams of all sizes
HoduCCEfficient cloud contact centers with advanced multimedia capabilities.8.4★★★★☆ 3.5(1)FreeFree Trial · Quotation Basedteams of all sizes
MoizvonkiTransform phone calls into actionable insights.8Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
LogimeterUnlock your sales potential with data-driven insights.7.8Not yet ratedFreefrom $385/moteams of all sizes

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

Best for: SMB teams · Mid-market · Enterprise

4.6

6255 verified reviews

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What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

Read more about Nextiva
Free TrialTry Free →·

Nextiva offers custom pricing plan

9.1

SpotScore

CircleLoop - Call Center Software

CircleLoop

Effortless communication, optimized customer experience.

Best for: SMB teams · Mid-market

Start Free Trial

4.1

179 verified reviews

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What is CircleLoop?

CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an integrated real-time reporting with key performance indicators (KPIs) to ensure the needs of all stakeholders ...

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Free TrialTry Free →

9.0

SpotScore

Zendesk Talk - Call Center Software

Zendesk Talk

Personalized service for efficient problem resolution.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

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What is Zendesk Talk?

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...

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Free Trial

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8.9

SpotScore

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

150 verified reviews

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What is Truly?

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

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Free TrialTry Free →

8.7

SpotScore

Freshcaller

Freshcaller

Streamline your calls, elevate customer experience.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.1

Add to compare

What is Freshcaller?

Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...

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Free TrialTry Free →

8.4

SpotScore

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

3.5

1 verified reviews

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What is HoduCC?

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Free Trial·

HoduCC offers custom pricing plan

8.0

SpotScore

Moizvonki - Call Center Software

Moizvonki

Transform phone calls into actionable insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Moizvonki?

Moizvonki is a cutting-edge cloud service for collecting and analyzing calls for businesses. With this innovative tool, you can customize which calls are sent to analytics, add additional information to events, and even set goals in analytics. Plus, Moizvonki seamlessly integrates with popular ...

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Free TrialTry Free →

7.8

SpotScore

Logimeter - Call Center Software

Logimeter

Unlock your sales potential with data-driven insights.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Logimeter?

Introducing Logimeter, the ultimate solution for unlocking your sales potential. This innovative software offers call recording, tracking, analysis, and monitoring features to provide a clear view of your sales pipeline. With Logimeter, you can convert more leads into sales and drive revenue ...

Read more about Logimeter
Free TrialTry Free →·

Logimeter offers custom pricing plan

Dial800 competitors, compared

There are 8 direct Dial800 competitors in Call Center Software. The ones that come up most often are Nextiva, CircleLoop and Zendesk Talk. Each is compared against Dial800 on rating, pricing and feature coverage below.

Tools similar to Dial800

Searches for "sites like Dial800" and "apps like Dial800" land on the same set of options as "Dial800 alternatives" — the 8 options below cover both, whether you want a like-for-like replacement or something lighter.

What each tool does well

Nextiva9.6Best for teams of all sizes

Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

Watch for: Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

CircleLoop9.1Best for small & mid-size businesses

Efficient and helpful customer support team that is responsive to user needs and requests.

Watch for: Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively.

Zendesk Talk9Best for teams of all sizes

Integrates with Zendesk

Watch for: Limited standalone functionality

Truly8.9Best for teams of all sizes

Reliable metadata flow to CRM, enhancing efficiency.

Watch for: Intimidating richness of features for new users without adequate support.

Freshcaller8.7Best for teams of all sizes

Integrates call center and CRM

Watch for: Limited advanced analytics

HoduCC8.4Best for teams of all sizes

Cloud-based solution

Watch for: Limited offline capabilities

Moizvonki8Best for teams of all sizes

Customizable analytics

Watch for: Limited advanced features

Logimeter7.8Best for teams of all sizes

Data-driven insights

Watch for: Limited integrations

Why teams look for a Dial800 alternative

Why do teams want a Dial800 alternative? Most point to issues like these:

  • Limited customization options
  • May require training
  • Not suitable for very small businesses

What makes a good Dial800 replacement

Where the 8 call center software free alternatives stand on price and rating: 8 offer a free tier; paid plans run $6.45–$385, with CircleLoop the cheapest entry point; and Nextiva is the highest rated at 4.56★ across 6255 reviews.

What drives the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Dial800 are Nextiva (4.6★), Truly (4.5★), Zendesk Talk (4.3★). Compare all 8 alternatives side-by-side above.

When evaluating alternatives to Dial800, prioritize: Outbound Call Center, Predictive Dialer, Queue Management (Calls), Auto Call Recording, Call Monitoring, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Dial800 starts from $50 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Dial800 is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

The right Dial800 alternative for your situation

  • On a budget / just exploring: start with a free tier — Nextiva, CircleLoop and Zendesk Talk let you evaluate without paying upfront.
  • If real-user ratings matter most: Nextiva has the strongest star rating (4.56★) among the options with verified reviews.
  • Want the safest pick: Nextiva has the highest Spotsaas Score (9.6) in this list — a strong default if you're unsure.

How to move on from Dial800

A safe move off Dial800 starts with the basics: export your data and test the import into your new tool. Make sure the workflows you depend on are covered, run a short pilot, and keep Dial800 active until the migration is finished. Free tiers above make trialing easy.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].