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8.5

SpotScore

Calabrio One - Call Center Software

Top 10 Calabrio One Alternatives 2026

Streamline your call center operations with Calabrio One.

Get Pricing Details

User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Auto Call Recording
  • Call Monitoring
  • Concurrency Support
  • Inbound Call Center

Pricing

  • Calabrio One offers custom pricing plan

Get Pricing Details

Calabrio One is a Call Center Software platform with a user rating of 4.3★ based on 142 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.

Calabrio One vs Top Alternatives at a Glance

Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.

ToolBest ForPricingRatingFree Option
Calabrio One CurrentCall Center SoftwareCustom pricing4.3 ★✗ No
NextivaCall Center Software$18.954.6 ★✓ Yes
FreshcallerCall Center SoftwareFree plan available4.1 ★✓ Yes
ExotelCall Center Software$2004.4 ★✓ Yes
Velocify Dial-IQCall Center SoftwareCustom pricing4.5 ★✗ No
KnowlarityCall Center SoftwareFree trial4.9 ★✓ Yes

Alternatives of Calabrio One with

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Calabrio One rating: 4.310 alternatives found

Showing 1-10 out of 10

Top rated

List of the Top Calabrio One alternatives as of September 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6

SpotScore

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

Add to compare

⭐ Higher rated than Calabrio One

What is Nextiva?

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • IVR Support

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

8.7

SpotScore

Freshcaller

Freshcaller

Streamline your calls, elevate customer experience.

Start Free Trial

4.1

Add to compare

✦ Editor’s PickFree plan available

What is Freshcaller?

Freshcaller is cloud-based call center software for customer support teams at growing businesses, particularly those already using the Freshworks product suite. It handles inbound and outbound call routing, IVR, and call logging in a single interface, with CRM integration to surface customer ...

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Common Features

  • Call Monitoring

  • Auto Call Recording

  • Queue Management (Calls)

+ 3 more

Unique Features

  • IVR Support

Pricing

Free Trial available, Try Now

9.0

SpotScore

Exotel - Call Center Software

Exotel

Elevate your contact center's efficiency

Start Free Trial

4.4

(76)

Add to compare

⭐ Higher rated than Calabrio One

What is Exotel?

Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Progressive Dialer

  • IVR Support

Pricing

Free Trial available, Try Now

Starts from $200

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8.2

SpotScore

Velocify Dial-IQ - Call Center Software

Velocify Dial-IQ

Unlock your sales potential and close deals faster.

Get Pricing Details

4.5

(20)

Add to compare

⭐ Higher rated than Calabrio One

What is Velocify Dial-IQ?

Velocify Dial-IQ is an innovative sales dialer that enables users to make more calls and have engaging conversations. This powerful software offers a streamlined experience integrating sales acceleration and communication features. With one-click calling, teams can focus on the right customer ...

Read more

Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

Pricing

Velocify Dial-IQ offers custom pricing plan

8.7

SpotScore

Knowlarity - Call Center Software

Knowlarity

Empowering Your Business with Seamless Customer Engagement

Start Free Trial

4.9

(20)

Add to compare

⭐ Higher rated than Calabrio One

What is Knowlarity?

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver explicit customer experiences on multiple channels like Voice, Messaging, Video, and AI embedded tools ...

Read more

Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Queue Management (Calls)

+ 2 more

Unique Features

  • Progressive Dialer

  • IVR Support

Pricing

Free Trial available

Knowlarity offers custom pricing plan

8.9

SpotScore

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

Start Free Trial

4.9

(80)

Add to compare

⭐ Higher rated than Calabrio One

What is Call Center Studio?

Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

8.8

SpotScore

Voiptime - Call Center Software

Voiptime

Optimize your call center with Voiptime.

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4.9

(13)

Add to compare

⭐ Higher rated than Calabrio One

What is Voiptime?

Voiptime is a cloud-based call center software that provides a solution for contact centers. It handles all agents' interactions and provides all the necessary tools to manage their customers' relationship whenever, wherever and however they choose. Voiptime offers both agents and managers a ...

Read more

Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

Voiptime offers custom pricing plan

9.8

SpotScore

TalkDesk - Call Center Software

TalkDesk

Empower your team, elevate your customer support.

See Plans & Pricing

Add to compare

⭐ Higher rated than Calabrio One

What is TalkDesk?

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...

Read more

Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

Starts from $85/user/month when monthly

8.9

SpotScore

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

Start Free Trial

Add to compare

⭐ Higher rated than Calabrio One

What is Truly?

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

Read more

Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $55/User/Month when Billed Yearly

8.8

SpotScore

contactSPACE - Call Center Software

contactSPACE

Maximize Your Call Center's Potential.

See Plans & Pricing

4.5

(1)

Add to compare

⭐ Higher rated than Calabrio One

What is contactSPACE?

contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 3 more

Unique Features

  • Live Chat

  • Progressive Dialer

  • Predictive Dialer

+ 1 more

Pricing

Starts from $105/User/Month

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].