Best Help Desk Software For Free
Top picks for Help Desk Software available for Free
8.1
Spot Score
Streamlining customer service, one Slack at a time.
Free Trial available
Freemium not available
Starts from $26/Month when Billed Yearly
8.1
Spot Score
Streamline support and solve issues faster
Free trial not available
Freemium
8.1
Spot Score
Streamlining IT support for greater efficiency.
Free Trial available
Freemium not available
Starts from $15/User/Month
Showing 61-80 out of 93

List of the Best Help Desk Software For Free as of June 2026
8.1
Spot Score

Slaask
Streamlining customer service, one Slack at a time.
Best for: SMB teams · Mid-market · Enterprise
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What is Slaask?
Slaask is a customer service app that offers untapped power to Slack users. With $100 in free credits available for one-time use, users can quickly and easily connect with customers and leads alike using a high quality platform. Conversations are easy to come by and thanks to the single ...
Read more about SlaaskStarts from $26/Month when Billed Yearly
8.1
Spot Score

EngageBay Helpdesk System
Streamline support and solve issues faster
Best for: SMB teams · Mid-market · Enterprise
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What is EngageBay Helpdesk System?
EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...
Read more about EngageBay Helpdesk System8.1
Spot Score

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What is Snappy?
Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...
Read more about SnappyStarts from $15/User/Month
8.0
Spot Score

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What is Helpjuice?
Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With Helpjuice, users can gain access to an intuitive search engine, as well as customize and integrate their ...
Read more about HelpjuiceStarts from $120/Month
8.0
Spot Score

Sirportly
Efficient & collaborative help desk for happy customers.
Best for: SMB teams · Mid-market · Enterprise
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What is Sirportly?
Sirportly is a cloud-based help desk software platform that helps to keep customer support portal up to date, monitor its effectiveness and streamline business. It allows to develop a community of users by allowing them to rate, review and leave comments for other users. Encourage collaboration ...
Read more about Sirportly8.0
Spot Score

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What is Emetti?
Emetti Announce is a powerful changelog as a service that connects you with customers. Showcase your product updates and special promotions to stay abreast with your customers. Engage with them and increase your reach through social media. The easy-to-use software is designed to empower ...
Read more about EmettiStarts from $19/Month
8.0
Spot Score

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What is Casengo?
Casengo is a leading help desk software that gives a complete path to success for organizations customer support. Enjoy the best of both worlds-a simple platform with powerful tools, easily customizable and adjustable for any small business or mid-market organization. And the best part? It ...
Read more about CasengoCasengo offers custom pricing plan
8.0
Spot Score

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What is SympoQ?
The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ helpdesk software includes message queues, ticketing, lightweight filtering, user self-registration, daily ...
Read more about SympoQStarts from $79/Month
7.9
Spot Score

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What is Desku?
Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly integrate with social media and e-commerce platforms, Desku provides businesses with a unified approach to ...
Read more about Desku7.9
Spot Score

Helpspot
Effortlessly manage your customer support requests.
Best for: SMB teams · Mid-market · Enterprise
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What is Helpspot?
The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, ...
Read more about Helpspot7.9
Spot Score

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What is OfficeAmp?
The OfficeAmp IT Service Management Solution is a web-based help desk system designed to provide a centralized repository for all organization's help desk needs. Its intuitive interface and powerful reporting engine offer greater visibility into the services being delivered to business. The ...
Read more about OfficeAmpStarts from $1/User/Month
7.8
Spot Score

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What is Help Sumo?
Help Sumo is a help desk software for small businesses and service providers. It seamlessly integrates ticketing, workflow, knowledge base, customer self-service portal into a single application experience, while also reaching out to mobiles, tablets or computers. The solution is cost effective ...
Read more about Help SumoStarts from $19/User/Month
7.8
Spot Score

SeQure Internal Employee Helpdesk Software
Efficiently handle employee requests with ease.
Best for: SMB teams · Mid-market · Enterprise
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What is SeQure Internal Employee Helpdesk Software?
SeQure Internal Employee Helpdesk Software is the perfect solution for managing employee requests and concerns. It features the most user-friendly interface, making it easy for anyone to submit IT or non-IT requests in a matter of seconds. All you have to do is scan an asset label or QR code ...
Read more about SeQure Internal Employee Helpdesk SoftwareStarts from $19/Month when Billed Yearly
7.6
Spot Score

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What is Complaints Pro?
Complaints Pro is a robust, easy-to-use customer support software available. The software helps to easily manage organization's customer service requests, knowledge base, quotations, tickets, reports, and more. Manage customers online, or connect to back office applications, including ...
Read more about Complaints ProStarts from $500/Month
7.6
Spot Score

Pythia
Revolutionizing customer service with AI technology.
Best for: SMB teams · Mid-market · Enterprise
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What is Pythia?
Pythia is the ultimate solution for delivering superior customer service. Our AI-driven platform offers support agents enhanced tools to optimize their customer interaction and power ticket analytics. Features like macro usage and advanced categorization options make it easy to filter and ...
Read more about PythiaStarts from $30/User/Month
7.5
Spot Score

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What is Desk365?
Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval-management, ITAM, Microsoft365 integration, Desk365 ...
Read more about Desk3657.5
Spot Score

Ticksy
Streamline customer support and enhance brand reputation.
Best for: SMB teams · Mid-market · Enterprise
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What is Ticksy?
Ticksy is the Help Desk Software that helps companies manage their online presence in the best possible way. With it, user will be able to help customers directly when they can't use their product right away, which in turn will only improve brand image in the eyes of clients. Also, the software ...
Read more about TicksyStarts from $8.33/Month when Billed Yearly
7.4
Spot Score

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What is Wisdom?
Wisdom is the easy-to-use software package that makes office run better. With functionality still lacking in most corporate Help Desk Software, this tool is designed to handle all aspects of the customer service experience. By automating tasks, automatically creating call and ticket tracking ...
Read more about WisdomStarts from $89/Month
7.4
Spot Score
Support Hub
Revolutionize customer support and improve communication.
Best for: SMB teams · Mid-market · Enterprise
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What is Support Hub?
Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...
Read more about Support HubStarts from $19/Month, also offers free forever plan
7.3
Spot Score

Tender Support
Efficiency meets excellence in customer support.
Best for: SMB teams · Mid-market · Enterprise
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What is Tender Support?
Tender Support is a help desk software package designed to provide the efficient customer support possible. The software will allow to store all of the forms, tickets, and notes into a large SQL database for easy searching and retrieval. Through the advanced reporting features of the program, ...
Read more about Tender SupportStarts from $49/Month
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Frequently Asked Questions About Help Desk Software
Stuck on something? We're here to help with all the questions and answers in one place.
The most important Help Desk Software features to evaluate are Billing and Invoicing, Self Service Portal, Leave Tracking (Vacation), Contact Management, Project Management, Marketing Automation. Most buyers prioritize ease of use, reporting, and integration capabilities. Look for tools that cover your core workflow before comparing advanced features.
Help Desk Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial:
The top rated Help Desk Software based on verified user reviews and SpotScore are Richpanel, HESK, Movidesk. These tools score highest on ease of use, feature depth, and customer support — updated monthly from real buyer feedback.
Start by listing your must-have features — commonly Billing and Invoicing, Self Service Portal, Leave Tracking (Vacation), Contact Management, Project Management, Marketing Automation. Then filter by team size, budget, and integrations you already use. Compare at least 3 options using free trials before committing. Spotsaas lets you compare side-by-side in minutes.
Yes — 15 Help Desk Software on Spotsaas offer a free plan or trial. Free plans cover core features for small teams; paid upgrades unlock advanced reporting and integrations.
The best Help Desk Software for small businesses are affordable, quick to set up, and scale without complexity. Look for per-user pricing, no long-term contracts, and strong onboarding support.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

