List of Free Help Desk Software in May 2025

Showing 61-80 out of 116

List of the Best Help Desk Software For Free as of May 2025

8.3

Spot Score

HelpdeskEddy

Boost your customer service with HelpdeskEddy.

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4.5

(2)

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Product Description

HelpdeskEddy is modern helpdesk software that will grow with business and help keep track of customer requests and improve customer service. It's packed with features to better manage customers such as auto-assign problems, customizable workflows, and an intuitive interface with help desk ...

Pricing

Free Trial available

HelpdeskEddy offers custom pricing plan

8.3

Spot Score

ThriveDesk

Unify, manage, and exceed customer expectations.

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Product Description

ThriveDesk is the perfect choice for SMBs to showcase their brand, mission and values through excellent customer service. This top-notch software provides customer service teams with a unified platform wherein they can manage conversations across multiple channels and offer prompt support, to ...

Pricing

Free Trial available, Try Now

Starts from $19/month when yearly

8.3

Spot Score

AlphaCX

Effortlessly engage and support your customers.

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Product Description

AlphaCX is the ideal customer engagement and support platform for businesses wanting to offer their customers omnichannel options. This intuitive software enables unified inboxes that support email, chats, WhatsApp, and Facebook, which makes it easy to stay confronted with customers. ...

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.3

Spot Score

LabiDesk

Streamline customer support and enhance satisfaction.

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Product Description

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

8.3

Spot Score

Adereso Helpdesk

Streamline support processes for exceptional customer service.

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Product Description

Adereso Helpdesk is the help desk software for small and medium sized help desks. Adereso is an affordable, easy to use system that will quickly get IT department up and running with full support capabilities. Adereso Helpdesk is also extremely easy to deploy, manage and maintain. Adereso ...

Pricing

Free Trial available

Starts from $41/User/Month when Billed Yearly

8.2

Spot Score

UseDesk

Streamline customer support with UseDesk.

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5.0

(4)

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Product Description

UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from the comfort of their homes. If customers want to get instant access to customer service team, UseDesk ...

Pricing

Free Trial available

Starts from $45/Month

8.2

Spot Score

Revelation helpdesk

Efficient support for happy customers.

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4.5

(4)

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Product Description

Revelation is a knowledge base and help desk software. With its help desk ticketing system, user will get customer support that is streamlined, consistent and documented. The knowledge base features integrated access to the customer information in databases, while the easy-to-use ticket ...

Pricing

Free Trial available

Starts from $19/Year, also offers free forever plan

8.2

Spot Score

Keeping

Efficiently manage and resolve customer issues with Keeping.

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4.5

(41)

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Product Description

Keeping is a help desk software application, created for service provider organizations to use on the front lines of their businesses. It enables them to assign tickets to ticket agents, classify tickets into queues or departments, track all interactions that take place before, during and after ...

Pricing

Free Trial available

Starts from $8/User/Month when Billed Yearly

8.2

Spot Score

eStreamDesk

Streamline your customer support with eStreamDesk.

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4.5

(4)

Add to compare

Product Description

The eStreamDesk help desk ticketing system is a simple, elegant and highly functional piece of software offering a multitude of functionality to the customer service organization. Features include what users expect from a help desk application as well as much more: multi-tasking, queue control, ...

Pricing

Free Trial available

Starts from $29/Month, also offers free forever plan

8.2

Spot Score

Wix Answers

Simplify customer support with AI-powered efficiency.

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4.1

(18)

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Product Description

Wix Answers is the only single customer support platform designed to organize and simplify the agent-client interaction. All real-time and offline requests can be conveniently tracked and managed in just one spot, to allow agents to navigate quickly between conversations without friction. ...

Pricing

Free Trial available

Starts from $24/Month

8.2

Spot Score

Simplydesk

Streamlining asset management, made simple.

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Product Description

Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and ...

Pricing

Free Trial available

Simplydesk offers custom pricing plan

8.1

Spot Score

Elevio

Efficient support, no matter the distance.

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4.8

(9)

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Product Description

Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted options, Elevio is an affordable way to finally provide fast and efficient customer support for enterprises. This ...

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

8.1

Spot Score

Pulsedesk

Streamline customer service with Pulsedesk.

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Add to compare

Product Description

Welcome to Pulsedesk, your reliable help desk software solution for delivering exceptional customer service. Our tagline says it all - Pulsedesk is your dependable ally in managing customer requests efficiently and effectively. Say goodbye to the hassle of juggling multiple channels - with ...

Pricing

Free Trial available, Try Now

Starts from $8.00/user / month when Billed Yearly

8.1

Spot Score

Slaask

Streamlining customer service, one Slack at a time.

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Product Description

Slaask is a customer service app that offers untapped power to Slack users. With $100 in free credits available for one-time use, users can quickly and easily connect with customers and leads alike using a high quality platform. Conversations are easy to come by and thanks to the single ...

Pricing

Free Trial available

Starts from $26/Month when Billed Yearly

8.1

Spot Score

EngageBay Helpdesk System

Streamline support and solve issues faster

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Add to compare

Product Description

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...

Pricing

8.1

Spot Score

Snappy

Streamlining IT support for greater efficiency.

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Add to compare

Product Description

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...

Pricing

Free Trial available

Starts from $15/User/Month

8.0

Spot Score

Little SaaS Communication

Streamline customer communication with efficient helpdesk software.

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5.0

(20)

Add to compare

Product Description

Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...

Pricing

Starts from $30/Month, also offers free forever plan

8.0

Spot Score

Helpjuice

Effortlessly improve customer service with Helpjuice.

Request a Quote

4.3

(50)

Add to compare

Product Description

Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With Helpjuice, users can gain access to an intuitive search engine, as well as customize and integrate their ...

Pricing

Free Trial available

Starts from $120/Month

8.0

Spot Score

Sirportly

Efficient & collaborative help desk for happy customers.

Request a Quote

4.3

(3)

Add to compare

Product Description

Sirportly is a cloud-based help desk software platform that helps to keep customer support portal up to date, monitor its effectiveness and streamline business. It allows to develop a community of users by allowing them to rate, review and leave comments for other users. Encourage collaboration ...

Pricing

Free Trial available

8.0

Spot Score

Emetti

Stay connected and engaged with your customers.

Request a Quote

Add to compare

Product Description

Emetti Announce is a powerful changelog as a service that connects you with customers. Showcase your product updates and special promotions to stay abreast with your customers. Engage with them and increase your reach through social media. The easy-to-use software is designed to empower ...

Pricing

Free Trial available

Starts from $19/Month

Best Help Desk Software For Free

HelpdeskEddy

Boost your customer service with HelpdeskEddy.

HelpdeskEddy is modern helpdesk software that will grow with business and help keep track of customer requests and improve customer service. It's packed with features to better manage customers such as auto-assign problems, customizable workflows, and an intuitive interface with help desk ...

ThriveDesk

Unify, manage, and exceed customer expectations.

ThriveDesk is the perfect choice for SMBs to showcase their brand, mission and values through excellent customer service. This top-notch software provides customer service teams with a unified platform wherein they can manage conversations across multiple channels and offer prompt support, to ...

AlphaCX

Effortlessly engage and support your customers.

AlphaCX is the ideal customer engagement and support platform for businesses wanting to offer their customers omnichannel options. This intuitive software enables unified inboxes that support email, chats, WhatsApp, and Facebook, which makes it easy to stay confronted with customers. ...

LabiDesk

Streamline customer support and enhance satisfaction.

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

Adereso Helpdesk

Streamline support processes for exceptional customer service.

Adereso Helpdesk is the help desk software for small and medium sized help desks. Adereso is an affordable, easy to use system that will quickly get IT department up and running with full support capabilities. Adereso Helpdesk is also extremely easy to deploy, manage and maintain. Adereso ...

UseDesk

Streamline customer support with UseDesk.

UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from the comfort of their homes. If customers want to get instant access to customer service team, UseDesk ...

Revelation helpdesk

Efficient support for happy customers.

Revelation is a knowledge base and help desk software. With its help desk ticketing system, user will get customer support that is streamlined, consistent and documented. The knowledge base features integrated access to the customer information in databases, while the easy-to-use ticket ...

Keeping

Efficiently manage and resolve customer issues with Keeping.

Keeping is a help desk software application, created for service provider organizations to use on the front lines of their businesses. It enables them to assign tickets to ticket agents, classify tickets into queues or departments, track all interactions that take place before, during and after ...

eStreamDesk

Streamline your customer support with eStreamDesk.

The eStreamDesk help desk ticketing system is a simple, elegant and highly functional piece of software offering a multitude of functionality to the customer service organization. Features include what users expect from a help desk application as well as much more: multi-tasking, queue control, ...

Wix Answers

Simplify customer support with AI-powered efficiency.

Wix Answers is the only single customer support platform designed to organize and simplify the agent-client interaction. All real-time and offline requests can be conveniently tracked and managed in just one spot, to allow agents to navigate quickly between conversations without friction. ...

Simplydesk

Streamlining asset management, made simple.

Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and ...

Elevio

Efficient support, no matter the distance.

Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted options, Elevio is an affordable way to finally provide fast and efficient customer support for enterprises. This ...

Pulsedesk

Streamline customer service with Pulsedesk.

Welcome to Pulsedesk, your reliable help desk software solution for delivering exceptional customer service. Our tagline says it all - Pulsedesk is your dependable ally in managing customer requests efficiently and effectively. Say goodbye to the hassle of juggling multiple channels - with ...

Slaask

Streamlining customer service, one Slack at a time.

Slaask is a customer service app that offers untapped power to Slack users. With $100 in free credits available for one-time use, users can quickly and easily connect with customers and leads alike using a high quality platform. Conversations are easy to come by and thanks to the single ...

EngageBay Helpdesk System

Streamline support and solve issues faster

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...

Snappy

Streamlining IT support for greater efficiency.

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...

Little SaaS Communication

Streamline customer communication with efficient helpdesk software.

Little SaaS Communication is a customer helpdesk platform built to simplify the process of resolving customer queries. It is designed to unify data and streamline operations to bring teams together and drastically reduce the time required to address customer questions. It is an all-in-one ...

Helpjuice

Effortlessly improve customer service with Helpjuice.

Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With Helpjuice, users can gain access to an intuitive search engine, as well as customize and integrate their ...

Sirportly

Efficient & collaborative help desk for happy customers.

Sirportly is a cloud-based help desk software platform that helps to keep customer support portal up to date, monitor its effectiveness and streamline business. It allows to develop a community of users by allowing them to rate, review and leave comments for other users. Encourage collaboration ...

Emetti

Stay connected and engaged with your customers.

Emetti Announce is a powerful changelog as a service that connects you with customers. Showcase your product updates and special promotions to stay abreast with your customers. Engage with them and increase your reach through social media. The easy-to-use software is designed to empower ...

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