8.2
SpotScore
Simplydesk Review: Is It The Right Help Desk Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRSimplydesk offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Simplydesk?
Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and Canada. With its competitive SaaS pricing, you can enjoy 2000 assets with Asset Management and Physical inventory at the price of €43 per month, billed annually. Bigger volume discounts
Pricing
Simplydesk offers custom pricing plan
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇪🇺🇨🇦
Simplydesk Software Demo
Simplydesk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Simplydesk
- Team types
- Large Enterprises, Medium Business
Why teams choose Simplydesk
Cloud-based access ensures flexibility and security.
Competitive pricing makes it accessible for SMBs.
User-friendly interface enhances adoption.
Is Simplydesk right for you?
What buyers should know before choosing Simplydesk
Simplydesk offers a straightforward solution for managing servicedesks and IT assets. Its competitive pricing and secure cloud-based access make it appealing for businesses of various sizes.
Simplydesk pros and cons
- Simplydesk pros
Cloud-based access ensures flexibility and security.
Competitive pricing makes it accessible for SMBs.
User-friendly interface enhances adoption.
- Simplydesk cons
Limited features may not suit larger organizations.
Basic reporting may not meet all needs.
Ready to try it?
Get started with Simplydesk
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Simplydesk side-by-side with top Help Desk Software alternatives.
What is the pricing of Simplydesk?
Simplydesk uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Simplydesk Pricing Plans
Basic Helpdesk
Priority management
E-mail management
Unlimited number of customers
Self-service portal
Reports
Show more +
SimplyAsset
Asset management
Network Scan
Active Directory Link
Purchases/stocks/Budgets Module
Package Distribution
Show more +
Advanced Helpdesk
Service Contracts (SLAs)
Custom forms
Knowledge base
Tasks and Timesheet Management
Workflow Management
Weighing your options?
Not sure if Simplydesk fits your budget?
Simplydesk reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 4 reviews, with consistently positive feedback.
What buyers like
- Asset management
- Cloud-based access
- Secure data centers
Common complaints
- Limited features for larger teams
- Basic reporting capabilities
- May require training
Are you using Simplydesk?
- See if Simplydesk fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Simplydesk?
Using escalation alerts, users can create notification rules for primary and custom entities. A few requirements may be included in escalati…
In Incident, you may automate your work flow process for new requests by using automatic routing. It instructs the system on when and where…
A service level agreement (SLA) is a written contract between a service provider and a client that specifies the services to be provided and…
To improve attraction, brands are turning to individualized branding tactics. Brands are putting more power in the hands of consumers than e…
Storing a document, usually, a digital document, in a document management system is known as document storage (DMS). We now employ electroni…
A knowledge base is a centralized documentation repository that includes frequently asked questions, how-to guides, and troubleshooting inst…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
Multi-Channel Customer Service encompasses a variety of platforms such as phone, email, live chat, social media, and self-service channels s…
A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…
Ticket management is a means of dealing with issues and requests. Tickets are simple data entities used to track everything that needs to be…
Simplydesk security and data handling
Key compliance certifications and security features for IT and security teams evaluating Simplydesk.
Certifications
Developer & data
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Recommended
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Simplydesk Support Options
Frequently Asked Questions About Simplydesk
Common questions buyers ask before choosing Simplydesk.
Simplydesk is a Help Desk Software. Simplydesk offers Multi-Channel Communication, Document Storage, Customizable Branding, Ticket Management, Knowledge Base and many more functionalities.
Buyers commonly note the following limitations of Simplydesk: Limited features may not suit larger organizations.; Basic reporting may not meet all needs..
Some top alternatives to Simplydesk includes Zoho Desk, Sugar Serve, Helpy, Enchant and SysAid.
Simplydesk offers Free Trial, Subscription, Quotation Based pricing models
The starting price is not disclosed by Simplydesk. You can visit Simplydesk pricing page to get the latest pricing.
Free buyer scorecard
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].