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8.0

Spot Score

Sirportly - Help Desk Software

Sirportly Reviews in June 2026: User Ratings, Pros & Cons

Efficient & collaborative help desk for happy customers.

4.3

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Sirportly Reviews & Ratings

4.3

Very Good

Based on 6 ratings & 3 reviews

Rating Distribution

Excellent

(2)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Sirportly is a cloud-based help desk platform that promotes collaboration and user engagement through its community features. Its searchable knowledge base and customizable forms make it a solid choice for businesses looking to enhance customer support.Read more

Sirportly pros and cons

  • Cloud-based platform

  • Encourages user collaboration

  • Searchable knowledge base

  • Custom forms available

  • Limited advanced features

  • Can be complex for new users

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Showing 1-3 out of 3

MA

Melvin A

09/05/19

4.5 out of 5

"Sirportly, a support system help with easy implementation and use"

What do you like best about Sirportly? Sirportly has excellent communication channels to give specific follow-ups to different incidents that present my work. I like its ease of administration of requests and classification of tickets ordered in different trays according to whether they are new, pending or resolved. I also like the permission of the users, so that each agent has certain permissions in the application.

MP

Martin P

08/11/19

4 out of 5

"Sirportly has tools for ticket management and analysis that will help you improve your productivity"

What do you like best about Sirportly? Sirportly has a user interface similar to that of an email, where you can see the assigned, pending and resolved tickets. The platform focuses on all the information on support tickets being in one place and updates can be made between members.

PC

Paul C

12/27/18

4.5 out of 5

"Great Service Desk"

What do you like best about Sirportly? This is a very powerful I.T Service desk that helped us deliver I.T Support to all users, extreamly easy to use from a customer and user point of view, easy to setup (in most parts) and very flexable

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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