Spot Score

Wix Answers

Simplify customer support with AI-powered efficiency.

4.1

(73)

Save to Favourites

Add to compare

Starts from $24/Month

Request a Quote

Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is Wix Answers?

Affiliate Disclosure

Wix Answers is the only single customer support platform designed to organize and simplify the agent-client interaction. All real-time and offline requests can be conveniently tracked and managed in just one spot, to allow agents to navigate quickly between conversations without friction. Whatever channel customers pick to contact support, ones journey can be viewed chronologically in one view, giving support staff the insight they need to provide timely, accurate customer assistance. AI-powered tips and pre-set replies ensure faster, more consistent

Pricing

Starts from $24/Month
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Wix Answers software demo

Do you work for Wix Answers? Take Control of this page. Click here

Wix Answers was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Wix Answers Features

Show Feature Explanation

Features Score:

Customizable Branding

Knowledge Base

Known Issue Management

Self Service Portal

Ticket Management

Wix Answers Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Wix Answers Pricing

Starts from $24/Month

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Self-Service

$24

/Month

Knowledge management
Unlimited help widgets
3rd-party integrations
Actionable insights
24/7 support

Show more +

Multi-Channel

$60

/Month

Ticketing system
Knowledge management
Live chat
Includes the features of all plan

Unlimited

$80

/Month

Call center
Ticketing system
Knowledge management
Live chat
Includes the features of all plan

Call Center

$56

/Month

Call center
Ticketing system
Live chat
Includes the features of all plan

Explore in-depth pricing

Screenshots of the Wix Answers Pricing Page

Disclaimer: Pricing information for Wix Answers is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Wix Answers

Free Wix Answers Alternatives

Recommended

Zendesk Support

Effortlessly manage customer ...

9.2

Very Good

Visit website Compare Wix Answers vs Zendesk Support

Recommended

Zoho Desk

Efficient support for all your ...

9.7

Very Good

Visit website Compare Wix Answers vs Zoho Desk

Recommended

Tidio Helpdesk

Transform Customer Interactions ...

Visit website Compare Wix Answers vs Tidio Helpdesk

Freshservice

Streamline your support process ...

Very Good

Compare Wix Answers vs Freshservice

Freshdesk

Empower your support team to excel.

9.5

Very Good

Compare Wix Answers vs Freshdesk

LiveAgent

Connect with your customers on all ...

9.8

Excellent

Compare Wix Answers vs LiveAgent

Support Hub

Revolutionize customer support and ...

7.4

Compare Wix Answers vs Support Hub

HelpDesk

Streamline customer support and ...

9.4

Very Good

Compare Wix Answers vs HelpDesk

SysAid

Streamline IT support anytime,

9.8

Very Good

Compare Wix Answers vs SysAid

Jitbit Helpdesk

Streamline customer support with ...

9.5

Very Good

Compare Wix Answers vs Jitbit Helpdesk

View all Wix Answers alternatives

Wix Answers Reviews & Ratings

4.1

Very Good

Based on 73 ratings & 18 reviews

Rating Distribution

Excellent

(8)

Very Good

(7)

Good

(3)

Poor

(0)

Terible

(0)

User Review

Anibal

11/30/21

3 out of 5

A simple tool for creating simple websites quickly

PROS: No technical knowledge is needed to create simple websites using this magnificent but user-friendly tool. Every template available is created by ...

Jakob

11/29/21

5 out of 5

Stunningly easy to use

PROS: Everything about Wix Answers is easy--from setup and configuration to updates. We were able to start providing enhanced customer service ...

Jacquelyn

11/26/21

5 out of 5

I adore this tool

PROS: Wix Answers is our go-to for providing excellent customer service. Every user likes it as well because it is user-friendly. CONS: It needs ...

Wiley

11/25/21

4 out of 5

Intuitive user interface

PROS: With Wix Answers, our support team was able to quickly prioritize our messages to deliver the much needed personalized care and attention. The ...

View all Reviews

Wix Answers Customers

Getty Images

MyHeritage

Guesty

Yot.Po

Wix Answers Integrations

4.4

4.3

4.3

4.5

View all integrations

Wix Answers Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Tel Aviv, Israel

Reach out to Wix Answers Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Wix Answers is a Help Desk Software. Wix Answers offers Customizable Branding, Ticket Management, Known Issue Management, Knowledge Base and many more functionalities.

Some top alternatives to Wix Answers includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and HESK.

Yes, Wix Answers provides API.

No, Wix Answers doesn't provide mobile app.

Wix Answers is located in Tel Aviv, Israel

Wix Answers offers Free Trial, Subscription pricing models

Yes, Wix Answers can integrate with Jira, Salesforce, ZapierYou can find more integration for Wix Answers here

The starting price of Wix Answers is $24/Month

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.