Spot Score

ThriveDesk

Unify, manage, and exceed customer expectations.

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Starts from $19/month when yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is ThriveDesk?

Affiliate Disclosure

ThriveDesk is the perfect choice for SMBs to showcase their brand, mission and values through excellent customer service. This top-notch software provides customer service teams with a unified platform wherein they can manage conversations across multiple channels and offer prompt support, to ensure the customers' needs are satisfied every time.

Pricing

Starts from $19/month when yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

ThriveDesk software demo

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ThriveDesk was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

ThriveDesk Features

Show Feature Explanation

Features Score:

Alerts (Escalation)

Community Forums

Customizable Branding

Incident Management

Knowledge Base

Live Chat

Macros (Templated Responses)

Multi-Channel Communication

Self Service Portal

Social Media Integration

Surveys & Feedback

Ticket Management

ThriveDesk Pricing

Claim a Free Trial

Free Trial

Yes, It's available

ThriveDesk Pricing

Starts from $19/month when yearly

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Basic

$29

/month

For small businesses want to delight their customers
Teammates: 2 included
Inboxes:1 included
Shared inbox
Ticketing system

Show more +

Standard

$69

/month

For startups and growing business want to level up support
Teammates: 5 included
Inboxes: 2 included
Shared inbox
Ticketing system

Show more +

Unlimited

$129

/month

Company obsessed with customers experience
Teammates: unlimited
Inboxes: 5 included
Shared inbox
Ticketing system

Show more +

Explore in-depth pricing

Screenshots of the ThriveDesk Pricing Page

Disclaimer: Pricing information for ThriveDesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for ThriveDesk

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ThriveDesk Reviews & Ratings

Rating Distribution

Excellent

(20)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

User Review

JH T

10/30/23

5 out of 5

"Great for Ticket and Inbox Management,"

What do you like best about ThriveDesk? What stands out the most about ThriveDesk is its robust ticket management system. The interface is intuitive, ...

JH T

10/30/23

5 out of 5

"Great for Ticket and Inbox Management,"

What do you like best about ThriveDesk? What stands out the most about ThriveDesk is its robust ticket management system. The interface is intuitive, ...

Jason C

10/02/23

5 out of 5

"The Most Modern take on the Helpdesk!"

What do you like best about ThriveDesk? The UI is much better than other helpdesk. This makes keeping up with request easier and faster. What do you ...

Jason C

10/02/23

5 out of 5

"The Most Modern take on the Helpdesk!"

What do you like best about ThriveDesk? The UI is much better than other helpdesk. This makes keeping up with request easier and faster. What do you ...

View all Reviews

ThriveDesk Customers

ThriveDesk Support

Customer Service

Online

Location

Dhaka, Bangladesh

Reach out to ThriveDesk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ThriveDesk is a Help Desk Software. ThriveDesk offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding and many more functionalities.

Some top alternatives to ThriveDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and Little SaaS Communication.

No, ThriveDesk doesn't provide API.

No, ThriveDesk doesn't provide mobile app.

ThriveDesk is located in Dhaka, Bangladesh

ThriveDesk offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the ThriveDesk as of now.

The starting price of ThriveDesk is $19/month when yearly

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].