8.3
Spot Score
Dextr.Cloud Review: Is It The Right Call Center Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
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Dextr.Cloud offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Dextr.Cloud?
Dextr.Cloud is a Web-based Call Center Software that helps your organization improve customer service, reduce costs and sell more. The cloud based software includes features for Sales & Service, Quality and Customer Care, Analytics and Reporting, Knowledge Base & Training Management and Workforce Management.
Pricing
Dextr.Cloud offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Dextr.Cloud Software Demo
Dextr.Cloud was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Dextr.Cloud
- Team types
- Large Enterprises, Medium Business
Why teams choose Dextr.Cloud
Web-based access allows for flexibility and remote work.
Comprehensive features cater to various call center needs.
Is Dextr.Cloud right for you?
What buyers should know before shortlisting Dextr.Cloud
Dextr. Cloud is a versatile web-based solution that enhances customer service while being cost-effective.
However, users should be prepared for a potentially lengthy setup process and may find some advanced features lacking.
Dextr.Cloud pros and cons
- Dextr.Cloud pros
Web-based access allows for flexibility and remote work.
Comprehensive features cater to various call center needs.
- Dextr.Cloud cons
Limited offline functionality may hinder some users.
Advanced features may not meet all requirements.
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Compare Dextr.Cloud side-by-side with top Call Center Software alternatives.
What is the pricing of Dextr.Cloud?
Dextr.Cloud uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Dextr.Cloud reviews and ratings
What buyers like
- Web-based for easy access
- Improves customer service
- Comprehensive feature set
Common complaints
- Limited offline capabilities
- May lack advanced features
- Setup can be time-consuming
- See if Dextr.Cloud fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
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What are the features of Dextr.Cloud?
The process of recording incoming and outgoing calls into a call center is known as automatic call recording. Marketing Automation Software…
The process of listening in on employee calls to improve communication and customer service is known as call monitoring. It's most typically…
Many programs feature concurrency, allowing multiple users to work on the same record simultaneously. Concurrency control, on the other hand…
An inbound call center is a customer support function responsible for answering incoming client phone calls. On the other hand, Outbound cal…
Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…
An outbound call center is a call center that makes outbound calls to customers. Sales teams typically utilize outbound centers to make cold…
A predictive dialer is an outbound dialing system that selects numbers from a list and dials them automatically. A predictive dialer dials n…
Progressive dialing is a "middle ground" solution between manual and more advanced predictive dialer solutions. When making outbound calls,…
Queue time refers to when something is ready to be worked on but is waiting for someone to do so. These backlogs and delays accumulate throu…
Dextr.Cloud security and data handling
Key compliance certifications and security features for IT and security teams evaluating Dextr.Cloud.
Certifications
Developer & data
Alternatives to Dextr.Cloud
Dextr.Cloud Support Options
Frequently Asked Questions About Dextr.Cloud
Common questions buyers ask before choosing Dextr.Cloud.
Dextr.Cloud is a Call Center Software. Dextr.Cloud offers Outbound Call Center, Inbound Call Center, Concurrency Support, Live Chat, Progressive Dialer and many more functionalities.
Buyers commonly note the following limitations of Dextr.Cloud: Limited offline functionality may hinder some users.; Advanced features may not meet all requirements..
Some top alternatives to Dextr.Cloud includes Nextiva, TalkDesk, XCALLY, Dialer360 and Whelp.
Dextr.Cloud offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by Dextr.Cloud. You can visit Dextr.Cloud pricing page to get the latest pricing.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].